Siloam Springs Veterinary Clinic

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I am writing this review not only to commend this facility, but also somewhat in penance on my end.  In my opinion, this is one of the best veterinary clinics in the area, and Dr. Shackleford has a heart the size of a horse....!

I had had several services provided but almost immediately fell WAY behind in finances due to being my mother's primary caregiver and POA, having too many horses (have downsized!), and due to expenses my daughter's final year of high school.

Chris, in the billing office, was EVER so patient with me.....I plugged along and made payments when I could.  Unfortunately, they did have to send a portion of it to a collections agency, but even the collections agency handled the situation with prowess and tact.

They are paid off and I have been so embarrassed about the entire situation, but I think it only common courtesy that I post a review commending their patience with me and my situation.

Although this establishment deserves a review regarding their equine services, I am going to at least get this and quot;cat storyand quot; posted. I normally drive from Bentonville to Siloam Springs Vet Clinic for my horses only and take my dog and/or cat to a much closer vet. However, the Sunday before this date, two other ladies and I and quot;rescuedand quot; a large black and white tom cat that some imbecile had run over on J Street in Bentonville and left it there to be flattened to smithereens. My Christianity suffers during such instances; I realize it is impossible to miss an animal in the road in many cases. However, I will stop -- unless it is totally unsafe, i.e. an interstate -- and remove the carcass from the road, even if it is a tiny bunny or squirrel. I can only hope that karma will prevail.
I phoned TWO veterinarians' emergency numbers that Sunday (one of which is my small animal vet of choice, close by) and received NO RESPONSE at all -- ever -- that day or the next. One vet is McDowell Vet Clinic on I Street (I LOVE this vet -- have yet to call and ask what happened) and the other was Dr. Franz at Pea Ridge Vet Clinic. I can only wonder if they expected someone to want pro bono services since I mentioned it was a stray cat incident and avoided responding. I hope that wasn't the case. Anyway, they lost some business that day.
We managed to and quot;coerceand quot; the almost feral, hysterical cat into one lady's cat carrier and he survived until Monday. I drove to Siloam Springs Vet Clinic where they were VERY busy. However, Dr. Proctor (who had gelded my mini last year) was very empathetic, sincere, and unrushed (this is why I don't mind waiting); he performed an x-ray and we had to make an and quot;educatedand quot; decision to euthanize the cat (implied internal bleeding and a crushed pelvis). I did not know this cat; he had hissed and bitten and scratched out at me in his pain. I spent $105 on a stray cat and I would do it again. The $105 was for the x-ray, exam, euthanisia, and crematory (I had decided I did not have the emotional fortitude to bring him back to my ranchette and bury him, which would have decreased my bill by $20). I find those fees to be reasonable.
The main thing I want to put on here is that I will continue to drive the 30 miles to Siloam Springs Vet Clinic for my horses -- I could write a novel about how WONDERFUL this clinic has been. Dr. Shackleford is my and quot;favand quot; horse doc, but Dr. Proctor sure earned my respect with this cat incident.

They were real good. They do a good job. We took our cat and it had to stay the night. The veterinarian would call us every morning to tell us how she was doing. The price was reasonable.

I love the fact that he will spend time with you to discuss issues and not act like you are on pins and needles. He was extremely busy that day but there was another visit where he talked to me quite a while about terrified horses. They were not quite as busy that day.He was quick, efficient,conversational, a people person, down to earth yet he uses vocabulary that don't assume that you don't understand it. He don't talk down to you and I will definitely use him again.

They are very good. I rate them high overall.

I started using them in 2006 when I worked in Siloam and had to drive 58 miles and so brought my doggies or kitties with me to their clinic before work. They were excellent, provided great services for the most part. They rotate out their doctors and my favorite is Dr. Anon but except for one that was there for a short time, they all seem knowledgeable and caring. Except in a absolute time limited life and death matter, I will continue to drive the 120 miles roundtrip for care with them and know I am in good hands.

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i was well pleased check up on my dog and med for my cat