Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Spot Free Carpet Cleaning
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch,
About us
Spot Free Cleaning Services was founded in 1997 by Corey Johns. Corey is 3rd generation in the carpet industry. Following his father and grandfather in exceptional carpet services. Spot Free asks all customers to provide us with a 24 hour notice to move or reschedule your appointment; If we do not get this notice it is near impossible to replace the appointment on our schedule. In order to keep our prices down this is greatly appreciated.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Spot Free Cleaning Services is a company that provides carpet cleaning, and tile and grout cleaning in homes or business. We also offer flood restoration services as well as Concrete Restoration., upholstery cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.738 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 3% |
Showing 1-25 of 38 reviews
Beth H.
Apr 2023
I have been using Spot Free Carpet Cleaning for over ten years. Corey and his team always do a great job and the carpet looks and smells great when they are finished. They do a great job removing dog odors and spots and their prices are comparable. He comes when he is scheduled and is personable and friendly. We pretty much consider him part of the family at this point. I would, definitely, recommend Corey and his team for any carpet cleaning needs.
Julie W.
Dec 2021
The quality was a top notch. I've been using the service for 15 years now and he was my go-to carpet guy. He was prompt, affordable, and they did a great job.
Charlotte S.
Dec 2021
He did an excellent quality of work and I've been using the service for years. He was thorough and meticulous.
Response from Spot Free Carpet Cleaning
"So glad you all are happy!"
Jon M.
Sep 2017
They arrived on time and went above and beyond in the services they provided.
Jan P.
Jun 2017
Excellent job! Our carpet looks brand new. And we had thought we would have to replace! We had used another company (that advertises widely) three times. They were never able to clean it. I can hardly believe it!!!
Donna W.
Jan 2017
Showed up on time, took care to not damage walls. Stins removed well.
Ed W.
Jul 2015
Spot free arrived on time and did an outstanding job. They removed a paint stain that I thought would never come out. I had knocked over a paint tray that left a huge stain in the white carpet at the foot of the stairs. Spot Free completely removed the stain. I will use them again.
Judy N.
Aug 2014
unknown
Mitchell P.
Jul 2014
I would give them an A+.
Ronnie C.
Jul 2014
It was really good. They did an excellent job. He also was very knowledgeable about what he was doing and explained everything to me what he was going to do and actually performed that service exactly like he said.
Diane Y.
Apr 2014
He was on-time, friendly, fair prices and great results!
Response from Spot Free Carpet Cleaning
"So glad the customer was happy with the service."
Karla G.
Dec 2013
They were great about contacting me when I was away. I moved out of state the same day they cleaned the carpet but when it was checked I was told they did a great job.
Response from Spot Free Carpet Cleaning
"So glad to hear customer was happy. It doesn't matter what the situation is. Weather we are being watched by the customer or not. We do not rush our jobs and are very thorough. The repeat and word of mouth is everything in business. Again glad to hear everything went well with the job."
Jim S.
Oct 2013
First, they were several hours late. I had planned the day around their being there at a reasonable time. When they got there, it was obvious they were in a big hurry and they claimed to clean the carpet in our Den, hall and stairs in about 15 minutes. I was rather stunned when the price was $237...more than twice what other companies advertise specials for. It was very evident within a few days that their "deep steam cleaning" was nothing more than just a quick brush over of the carpet. The only "deep cleaning" was my wallet.
This is an update in response to the company's misleading response-1st they WERE late, by several hours. Second, the ONLY estimate I got was that they did the urine treatment "at their cost". Third, when I went back after the carpet was dry, the smells were still there and after an inspection with a black light, there were very little changes in the spots I had noted previously. His actual work time on the carpet was about 18 minutes. I didn't lie, this guy did. In my opinion, stay away from them. Quite frankly the arrogant little comment "you can't make everyone happy" kind of sums it up.... As a footnote, I called another company, had the carpet redone for about 1/2 the cost and there were NO residual odors or stains after their work.
This is an update in response to the company's misleading response-1st they WERE late, by several hours. Second, the ONLY estimate I got was that they did the urine treatment "at their cost". Third, when I went back after the carpet was dry, the smells were still there and after an inspection with a black light, there were very little changes in the spots I had noted previously. His actual work time on the carpet was about 18 minutes. I didn't lie, this guy did. In my opinion, stay away from them. Quite frankly the arrogant little comment "you can't make everyone happy" kind of sums it up.... As a footnote, I called another company, had the carpet redone for about 1/2 the cost and there were NO residual odors or stains after their work.
Response from Spot Free Carpet Cleaning
"First off we were on time. The price eas expkained yo the customer before we went out. The reason for the higher price was the dog urine situation. When we have to run extra treatments for the urine to be fully removed from the carpet it runs more then just a basic carpet clean. The customer doesnt like the price. We were there for over two and a half hours. I dont know why somebody would lie about a company because they are upset about a price. Especially when it was explained up front. There was no reason to be stunned. When we enter the home it is explained before we ever start the job,so to say your stunned doesn't make a bit of sense. We took plenty of time to do a good job and removed the urine. His pets urinated on his carpet. This is why he didn't call for us to come fix anything. We did a good job. It's sour grapes over money. He should be mad at the dogs not us. Agsin I want to reiterate WE DID TELL HIM THE COST BEFORE WE STARTED. It's his dogs that caused him to have to pay more. You can't make everyone happy but we do try."
Bruce R.
Sep 2013
Corey steam cleaned my basement floors which are a commercial carpet over cement. They had pet odors from my two dogs. He also cleaned a bedroom traffic lane that was very soiled. The previous carpet cleaner had cleaned the exact traffic pattern a year ago with poor results. It's two weeks later and the area looks 100% better. The soiled area did not resurface as it did with the previous cleaner. Perhaps he uses better chemicals, but whatever the reason, the result was much better. He also did a very thorough job of cleaning a soiled micro fiber love seat. He knows his business and you get great results.
Response from Spot Free Carpet Cleaning
"We are so glad everything came out great. We look forward to serving you in the future!"
Anita C.
Jul 2013
the carpet was clean where he did clean.....it was very disappointing. the bathroom was missed. the coffee tables and sofas were not moved to clean underneath. there was even a throw rug at an entry door to keep grass from getting tracked in, the carpet underneath was not cleaned. carpet was wet, actually pulled up in places, thank goodness it dried back down. no protection was placed under furniture to keep from touching the wet carpet. I did not ask for the Angie's list discount, so I suppose this company did not realize a critique would be forthcoming. the price was decent, but I would have paid more, to have a thorough, good job. I will not call them back. Sadly, this was my first time using an Angie's List recommendation, was hoping for a good experience.... I will not use again either.
Response from Spot Free Carpet Cleaning
"If the bathroom was missed my mistake. If she had called to convey this to me I would have gone back to fix this problem. I care about all my customers, and to insinuate that I only care about angies list customers is wrong and a bit nasty actually. This insinuation is to attempt to counteract all the good that has been said about us on here. When we enter the home we do a walk through with the customer. I ask them what they want moved in the living area. If they want something moved I move it. If they Do not then I don't. If something wasn't it was because she didn't want it moved. I am disappointed she didn't tell me about her concerns before I left or even call me after. As far as the carpet coming up that's not the fault of Spot Free. That can happen to all carpets when they are in need of a re stretch. To insinuate that's our fault is just from the customer not understanding this. I have done thousands of carpets through the years and have seen it happen on occasion, but it is always from the carpet needing re stretched. That's why her carpet went back down, because there was no damage done. I am very sad to hear she didn't like her job. As she said though it was clean where we cleaned. If we didn't clean under things that was by her request or non request. There is no way I just mailed in a job because I didn't think there was a review forthcoming. Why didn't she want her angieslist discount? Why would she withhold that she had called off angieslist? Why wouldn't she want the discount? Most do. Its upsetting to me that somebody would try and say that I didn't do a good job because I didn't know there was review coming. I treat all my customers the same weather they are on here or not. When you work hard for 16 years to build a good reputation and somebody tries to slander you in this fashion it is disheartening. I am willing to mail this customer their discount for the angieslist, and or offer them a discount in the future. Its all I can do. Since I feel I did what the customer asked me to do, and the carpet lifting isn't my fault. I don't know what else to do.I would be willing to go out and even do the living area and hall for free next time if it would make it right.She never has contacted me so I never got the chance to offer anything. I will attempt to contact."
Amber T.
Jun 2013
Very friendly and great service. I called on a Wednesday and they were out the very next day. We had a few spots in our carpet that we weren't sure would even come up but they did a wonderful job with them. The whole house looks so much better after they cleaned it. We have a VERY large indoor dog and they had no problem getting up all of the dog dander. Thanks so much for doing such a wonderful job!
Response from Spot Free Carpet Cleaning
"We are so glad they liked their job. We look forward to serving them again in the future."
Norman H.
Jun 2013
Provider showed up on time and got right to work. Work was estimated to take two hours, but they were done in just one. They cleaned a three bedroom house with living room and small hallway. Absolutely no issues from provider.
Only item is that they did not accept Credit or Debit Cards, so have cash or check on hand.
Overall very good service, thank you.
Only item is that they did not accept Credit or Debit Cards, so have cash or check on hand.
Overall very good service, thank you.
Response from Spot Free Carpet Cleaning
"Glad the customer was happy with their job. We look forward to serving them again in the future. The city for this customer is elkins Ar, not NC btw."
Barb S.
May 2013
When I called for an appointment, I was able to get a time slot for the next day. The owner and assistant arrived promptly and started work right away. Work was completed in a timely and satisfactory manner. I will call on this company again.
Response from Spot Free Carpet Cleaning
"Great folks to do work for. Glad they liked their job. Look forward to serving them again in the future"
Rebecca A.
May 2013
unknown
Leslie S.
Mar 2013
Everything went Corey and team arrived very promptly at 8:15 a.m. He did a quick walk-through and discussed carpet treatment options, then they got right to work! Extremely good service, very friendly and a very fair price. The carpet looks and smells brand new! We can't wait to have them back in a few months to do the rest of the house and nursery before the baby comes. A+++
Response from Spot Free Carpet Cleaning
"I am so glad [memebr name removed] likes her carpet job. We look forward to doing work for her in the future!"
Mitchell P.
Jan 2013
I couldn't have asked for a better carpet cleaning experience. Old stains that had defeated previous carpet cleaners were completely removed. The work was thorough, the owner was thoroughly knowledgeable and experienced, and the price was unbeatable.
Response from Spot Free Carpet Cleaning
"We are so glad the customer was pleased with his job. They were an absolute joy to work for."
Sharon P.
Dec 2012
A very good experience. No complaints
Response from Spot Free Carpet Cleaning
"So glad the customer was happy with her job. Look forward to working for them in the future."
Anne S.
Dec 2012
You will not call another company after you use Spot Free carpet cleaners. Their prices are the best around too. What more could you ask for???
Response from Spot Free Carpet Cleaning
"So glad to hear everything went as expected. It was a pleasure doing work for you in your home."
Heaven N.
Nov 2012
The professionals were on time. They worked quickly and effeciently and explained the process. I would use them again.
Response from Spot Free Carpet Cleaning
"Thanks so much for choosing Spot Free"
Leon J.
Oct 2012
I called the company and left a message. They called me back with in 24 hours. I was able to set an appointment within five (5) days. They showed up early and finished on-time.
Response from Spot Free Carpet Cleaning
"Thank you. Your business is appreciated!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Spot Free Carpet Cleaning is currently rated 4.7 overall out of 5.
Spot Free Carpet Cleaning accepts the following forms of payment: CreditCard
Yes, Spot Free Carpet Cleaning offers free project estimates.
No, Spot Free Carpet Cleaning does not offer eco-friendly accreditations.
No, Spot Free Carpet Cleaning does not offer a senior discount.
Yes, Spot Free Carpet Cleaning offers emergency services.
No, Spot Free Carpet Cleaning does not offer warranties.