Northwest Arkansas Pool And Spa
About us
Northwest Arkansas Pool and Spa offers a wide variety of pool and spa services for your convenience. Our family-owned and operated business started in 1993. With more than 20 years in the industry, we understand what it takes to make sure your pool and spa are serviced correctly. Unlike other companies, we will go above and beyond the call of duty until you are completely satisfied. We are fully insured in the state of Arkansas for your protection.
Business highlights
Services we offer
hot tubs, pool chemicals, pool repair, pool service, pool supplies, spa repair, spa sales, spa service, spas
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
"First of all this is not even [member name removed] home. It's his parents home. [member name removed] decided to get involved as an in between and it didn't work. We NEVER charged that much for filters. Two filters were installed and invoiced on 8/1/2012 for $46.09 each. The Cal Spa hot tub had multiple leak issues, was sunk in a deck and incredibly difficult to work on. I didn't come close to charging the actual amount of hours we worked on it. We do not and have not ripped anyone off. [member name removed] continued to make such accusations, such as the filters, that we were not coming by but charging them, the pool was dirty only to go over and find it spotless, and other accusations. We do not conduct business this way and for that reason continue to grow our business and have a very high retention rate. [member name removed] is right about one thing, I did loose my cool and I did apologize. But in the end it was simply not a business relationship that was going to work for either one of us."
"Thank you for taking the time to give our company feedback for the closing service we provided. We are one of the few pool companies in the area that take the time to blow all lines free of water and for that reason we do guarantee against freeze damage over the winter. For those interested in our closing service our standard labor charge is $150 for blowing and plugging only and $225 for blowing, plugging and covering. We do recommend and require skimmer savers and winterizing plugs. These are items that can be used year after year but will add a little up front cost for the initial closing year. Thanks again for your comments......we look forward to earning your continued business. Jeff Whitham Owner"
"Member, I wish to thank you for your comments regarding our opening service we provided at the beginning of swim season. Our goal is to provide quality and friendly service. I don't mind saying our service technicians are the most knowledgeable in this area. Please note that those who use our closing service and follow our winter instructions have much lower opening bills in the spring because the water will be starting out clear. Literally swimmable the day after opening!! So no follow up chemical dosing and vacuuming to clear the water. Thanks again for your business and we look forward to earning your continued business. Jeff Whitham, Owner"
Licensing
State Contractor License Requirements
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