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Geek Squad - Best Buy

Computer Sales, TV Sales, Appliance Sale,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Senior Discount

1994%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
50%
2
0%
1
0%

Filter reviews by service

Showing 1-2 of 2 reviews
Nieta D.
Aug 2013
2.0
Computer Sales
$79
Was told it would be ready in 2 weeks.  Called after 2 weeks, was told by store that it was not hard drive problem and would be ready  soon.  Was called by store, computer was ready to be picked up.  Went to store, discovered that it was hard drive problem and was not fixed, and parts were not available to fix it.  I asked what the parts were that were not available, and they could not tell me.  They said they would find out and call me wi thin two days. They did not call.  After 3 days I called, but they did not know and promised to call me that day.  They did not call.  I took the computer to a different repair service and paid $20 for a thorough check and was told within one day specifically what repairs needed to be made and how much they would cost.

Gretta V.
Apr 2012
3.0
Computer Sales
Yes, I recommend this pro
$2,200
I had also bought a printer from them and it wasn't working.  I was a little bit angry with them because I had spent all that money and when I called to ask something about the printer, the lady said that she can't give me that information.  I asked her a very basic question and she said that she couldn't do that and said that I had to buy their service plan for $150.  I was so upset with them and I went there the next day.  The guys in the technical service did it for free, but that phone call and the attitude of the lady made me very upset.  When they didn't do anything why would I pay the $150?  She didn't answer a very simple basic question and I was pretty upset about that.  When I got there, their service was an A+, but for that moment of stress, I would give them a D.  It's an Apple computer and they were very good at the time and knew anything about Apple computers which was another thing.                

Gary P.
Feb 2012
4.0
TV Sales
Yes, I recommend this pro
$400
We had a good experience with Best Buy. They were pretty prompt with the service.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.5 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

Yes, Geek Squad - Best Buy offers a 1994% senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.