Cox Plumbing & Leak Detection

Utility sink installation

Cox Plumbing was punctual, professional, and informative. I had a leak underground that they found quickly and accurately. They did exactly what they said they would do - and guaranteed to find it or wouldn't charge. Well, they found it. Would absolutely hire again. I called around but felt most confident in them - they have been doing it for many years. Highly recommend.

I feel so fortunate to have Cox plumbing do the work they did over the past few days. Malcom was meticulous and very determined to find the leak and repair it. He spent several days and ended up only have to bust a 1ft X 1ft hole in my garage "of all places". He would access the foundation until he knew exactly where the leak was. We are so incredibly thankful for the fantastic work he did and Mindy was awesome on the phone and worked well with both our warranty company and our insurance company. I recommend no other company to do this kind of work!!!

This is a family owned and run business with nearly 30 years of plumbing experience. The owner, Malcolm, and his son, Justin, arrived on time and I immediately felt comfortable and confident with my selection. Due to their expertise and experience, my leaky problem was identified within minutes. You can trust this team to be highly professional yet honest at the same time. No secret added charges, no unnecessary parts or labor, only paying for the service as originally advertised. I HIGHLY recommend Cox Plumbing to anyone.

They did a great job, we have no complaints. They were professional and efficient.

If you have a difficult to find leak, like mine in the slab of the house, then this is the company to use. The flat rate the charged for leak detection saved me hundreds of dollars, compared to the other companies that charge by the hour. My leak was a small one in PEX piping that ran through my slab and was difficult to pinpoint. After they identified the area, they talked me through the options and ultimately, I chose the option that didn't require drilling into the slab. They were always professional, on-time, and willing to explain everything in detail...can't recommend these guys enough!

The Rogers Water Department had been checking street valves and water usage in our neighborhood out at the lake. The water department tech notified me that I had a potential water leak. With the Tech present I shut off the main valve in the basement and the tech could still detected an audible leak with his acoustic equipment. An internet search lead me to "Cox Plumbing and Leak Detection". I didn't want someone to just find the leak, I needed someone who could troubleshoot the system from the street meter to determine if I really did have a leak and then if there was a leak to find and fix it. When I first called Cox Plumbing, Mindy answered the phone. I thought she was just an answering service(sorry for the profiling Mindy), but she knows her plumbing! As I described what had transpired with the water department tech she immediately told me that my basement shut-off valve type is a notorious leaker and just because I closed the house valve and the Tech could still hear water running in the system did not necessarily mean there was a leak between the meter and the house. She told me to fix all of my internal leaks and then recheck the meter. Three of four toilets were leaking and after putting in new toilet kits, the street meter showed "Zero" flow. Bingo !!!! Mindy saved me from digging up a concrete retaining wall and driveway to replace the flowline from the meter to the house. Once I fixed the leaks in the house however, my pipes began to rattle randomly whenever the water was NOT flowing. Checking the pressure in the house revealed that it was the same as the delivery pressure at the street(approx 110psi). A check of the pressure relief valve showed that no matter what setting I chose, the pressure would bleed back up to 110psi and the pipes would start rattling randomly again. The relief valve was bad and the cause of the transient vibrations. Another call to Mindy and an exchange of text messages with photos of the basement valve and piping arrangement lead to a quick estimate and appointment to change out the pressure reducer and add a new shutoff valve. The replacement was quick and clean. Mindy and Malcolm were very professional and explained everything(acoustics and leak detection) to my satisfaction. I could not recommend them more highly. The diagnostics and elimination of the possibility of an underground leak between the meter and the house which would have caused me to excavate into a concrete retaining wall and elevated driveway was priceless !!!!!

Cox was very professional, friendly and easy to work with. They came out quickly and made the repair quickly. It was clear they knew exactly what they were doing. Another company had come out first- they wouldn't guarantee me a price, and they seemed intimidated by the job. Cox wasn't intimidated at all. I also thought it was neat that they are a family run company.

unknown

unknown

unknown

unknown

unknown

unknown

unknown

.

unknown

When I contacted them we were given a date and time.

They contacted me once they were on the way to my house and arrived right on time.

The leak was located within the first hour and I was given the option of doing the digging myself or hiring someone else or having them do it. I choose to have them do it.

The leak was found about 2 feed down and about 18 inches under the edge of the concrete driveway. Even though the repair was in a very tight area, they were able to do the repair without busting up the slab.

I was able to do the back-fill myself.

They are very professional and friendly. I would definitely use them again if needed.

They were great. They told me a lot of things I didn't know.

unknown

unknown

unknown

unknown

unknown

unknown