Terminix - North Little Rock -Termite & Pest Contr

They come out once a year.

I've been using them for the last nine years. They're supposed to come in two weeks. I don't like the price, that's why I was shopping. Unfortunately, I have to use them again right now until I get a new house or something. I wouldn't recommend them. They just cost much more than the other termite companies. The work is good, I don't think it's worth the price that I'm paying. I think it takes less than an hour to complete the work and that's fine.

They are every three months. They did a great job.

Because we would make an appointment and they wouldn't show up and they wouldn't call are we would rearrange our schedule to be home are take of from work to make sure we were here and we never hear from them and they were never no show and every time I call the office I got the same story that they sent somebody else out and we use to have one person the same person that came out all the time and they did a good job and they were dependable and reliable and then they started sending out a different person all the time.

While I was working in my flower bed, I found termites beneath a paver against the house. I called Terminix on Friday, April 1st but an inspector did not come out until April 8th. I also called Curry's Pest Control and they sent out an inspector by Wednesday, April 6th.

According to my wife, the Terminix inspector did find the presence of termites and called his supervisor (Ron Carter).  Once Mr. Carter arrived he informed my wife that while there are termites outside the home, Terminix will not actively treat them unless they are crawling on the outside of the house or there is evidence of damage inside the home. Although I am not a pest control specialist, this seems like a ridiculously passive approach to a potential future problem.  I would figure a pest control company would choose to be proactive and prevent a bigger problem.  I attempted to call Mr. Carter to get further clarification but he did not answer, so I left a message on his cell phone, Friday, April 8th.  I have yet to hear from him.  I've had Terminix for three years, and paid their high premiums to receive poor service and no closure regarding this issue.  Ultimately, I have decided (at my expense) to switch our pest control service to Curry's, which offers better customer service and are proactive in their treatments.

We have a contract with Terminix. They come out every three months. They do a good job. I will continue to use them in future. However, if they get too costly, then I will have to use somebody else. Their prices have steadily increased.

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The billing office (located in another state) billed me twice as I paid for the final inspection when I sold my home. I had to get the closing officer involved who called a higher up who then told me that all bills to me would be voided. However, that billing office sent me another bill after that, and I had to call the national billing office to get that situation resolved again. The local office was great and their service was fine -- they effectively resolved my termite problem.

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Terminix bought our contract out from somebody else and we had horrible issues with Terminix. We had horrible services so we no longer used them. We had $4000 worth of damage in our house from Terminix because they didn't believe me when I tell them we had termites. We haven't recovered yet because it was the storage room basically. Fortunately, we didn't lose valuable things but they had to completely redo the floor. I will never use Terminix again. They killed my cat. They poisoned my cat and lied to me that stuff and we had the termite damage. They were awful. We will never use them again ever. I called them and told them that. I told them why. I think their price is comparable with other people. But, they obviously didn't do their job because the guys didn't ever crawl up underneath the house to see where the termites were doing the damage because I've been there for a while. Our house was built on a hill and Hillcrest is an old house and you can walk underneath the back part which had to crawl in the front and it has been like whoever they sent to inspect never actually crawled up there and when the termites swarmed, I told them there were termites, they didn't believe me, the supervisor didn't believe me. It ended up the approximate cost that they had to fix for our house was $4000 worth of damage. They did a good job fixing it because I threatened them. The guy didn't listen to me. It was like he didn't think I knew what I was talking about. They did solve the problem once we found it. Their supervisor gets an "F". The people that actually did the work I give them a "B" for the repair work.

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