Brandon Moving & Storage Inc
About us
When you think of Bekins, you think, "This is moving." For more than 120 years, families like yours have trusted Bekins Van Lines to move them. Bekins has the experience and expertise you need to get you to your new destination smoothly and efficiently. New home, new community, new friends – moving can be an overwhelming experience. At Bekins, we understand the anxiety and stress of moving and we’re there to make it easier, every step of the way. You’re not alone when you move with Bekins as our process is designed to assist you throughout your entire relocation. It’s a process that offers you choice, flexibility and control. With a network of more than 370 agents across the country, Bekins can provide a variety of services including free estimates, storage, packing, loading, unloading and hauling in order to meet your individual moving needs. We can help you design a plan that fits your budget. From the salesperson that gives you an estimate to the driver that loads your belongings, you can be sure they’re equipped to handle the job. For more than a century, the Bekins name and reputation have made Bekins the mover that generations of families have trusted.
Business highlights
Services we offer
MOVING AND STORAGE., PACKING
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 0% | ||
| 0% | ||
| 9% | ||
| 18% |
"Mr. [Member Name Removed], Obviously we have come to an impasse regarding your recent move. There was absolutely no bait and switch. Our pricing/time estimate changed as you changed the scope of the move. An in-person meeting was requested based on the severity and unusual nature of your claims. If our offenses would have been as grave as you describe, it seems that a face-to-face meeting with company ownership would be something you would welcome. Further, in an attempt to accommodate your move in a timely manner we provided a fourth man for the entirety of your move at no charge. If you will look at the rest of our reviews online (Angie'[Member Information Removed] List, Google, Facebook, etc), it should be apparent that the experience you are describing is not how our company does business. Perhaps false expectations on your end played more of a role in your dissatisfaction that our actual performance."
"Mrs. [Member Name Removed] Thank you so much for your kind words! Feedback like this is invaluable and we truly appreciate your business. We will certainly share your sentiments with Robert and Bubba. Merry Christmas and Happy New Year from all of us here at Brandon Moving & Storage! Kyle Pryor & Don Henson Brandon Moving & Storage Agent for Bekins Van Lines 10505 Maumelle Boulevard North Little Rock, AR 72113 (501) 228-5757"
"Thank you for your kind feedback! We appreciated the opportunity to be of service and will certainly pass along your compliments to Sascha and the rest of the crew. Please let us know if we can ever be of assistance in the future!"
"It was our pleasure to assist with your move! Sorry for the initial oversight on your ladder. Thank you for being patient with us on getting that back to you."
"Thank you very much for your business! It was our pleasure to be of service."
At the end of the 3rd day once all my goods were packed into the container and enroute to the port, I paid Brandon the agreed fee of almost $15k and they marked my recipt "paid in full". All was good at this stage. About a week later, I got an email telling me that they had not priced the move correctly and that I needed to pay another $700 in order for my goods to be delivered. They had all the details of the delivery location 2 weeks in advance of the move and just had not bothered to check that the original estimate they gave me was correct.
I corresponded several times with them and they refused to admit any fault or to do anything other than tell me I needed to pay the $700. Had they told me of the price increase before the move, I would have had the opportunity to use another vendor. They way they did it ensured they had the lower bid and still got paid enough to earn a good profit. Do not under any circumstances use Brandon Moving and Storage as they are without ethics or any sense of professionalism.
Licensing
State Contractor License Requirements
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