Reviews
4.04 Reviews
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Showing 1-4 of 4 reviews
Marc S.
Dec 2015
Fencing Service
unknown
Todd M.
Jun 2014
Fencing Service
unknown
Stan S.
Jul 2013
Fencing Service, Siding Service
Installation date approximate (6/13/2014):
Fence is not level and gate sags and will not work. Promises were made to fix fence but now refuses to do repair or adjustements. Gate just fell of hinges and is very "floppy". Big talk of how well product performs, but installers refuse to install properly. Now OEM of fence refuses to honor warranty because of method of install. Siding was to be one color, but they could not get it.. used an ugly color and now says we picked the wrong color and will not adjust or make amends.. I still have the sample used to decide too! Unbelievable in both cases!
Update on Fence Installation (6/4/2014):
The installation group has procrastinated for nearly a year now. They are now saying that since it has been a year, the remediation work has to be done through the manufacturer and not Lowes. Ciling complaint with BBB with all documentation of the poor work delivery.
Fence is not level and gate sags and will not work. Promises were made to fix fence but now refuses to do repair or adjustements. Gate just fell of hinges and is very "floppy". Big talk of how well product performs, but installers refuse to install properly. Now OEM of fence refuses to honor warranty because of method of install. Siding was to be one color, but they could not get it.. used an ugly color and now says we picked the wrong color and will not adjust or make amends.. I still have the sample used to decide too! Unbelievable in both cases!
Update on Fence Installation (6/4/2014):
The installation group has procrastinated for nearly a year now. They are now saying that since it has been a year, the remediation work has to be done through the manufacturer and not Lowes. Ciling complaint with BBB with all documentation of the poor work delivery.
Dixon S.
May 2011
Hardware & Home Improvement Stores
All the materials were bought under QSP (project discounted) pricing. I am a homeowner, not a contractor, so I am not only inexperienced but fussy as well; a real challenge to Service Personnel. Every one of the Lowe’s folks that helped me through this project was knowledgeable, competent and infinitely patient. Furthermore, this most recent experience has been completely typical. Since moving 2 ½ years ago we’ve used Lowe’s exclusively, whenever there is a choice.
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FAQ
LOWE'S is currently rated 4.0 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.