THE COUNTERTOP STORE

After being told it would take 3-4 weeks for the material to be delivered and two days to install, it actually took a total of 4 months from the time we ordered the countertop to the time the job was completed with workers at our house for a total of 10 days. Six weeks after the order was placed, the work was begun. In removing the old countertop, our cabinet was damaged in several different places. The facing of one cabinet was loosened, a support bracket was completely torn off, a strip of wood was cracked in two places at the sink area, and the drywall was punched in on two places. A section of the silestone was chipped, and the joint between the two sections of the silestone countertop was so unevenly matched and had so large a gap that one of the sections had to be removed, recut, and reset. Three rows of backsplash tile were cut uneven, and there was a large gap between the countertop and the wall. This was a nightmare of a project!

The contractors came when they were scheduled to. They did a nice job of explaining how they was going to proceed. They removed the old countertops and hauled all of the excess away. The installation was great. I only had one problem. That was that one piece had a crack in it, but they replaced it for me without any problems.