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SERVPRO of Little Rock

Founded 1996 • With Angi since October 2010

We are here for our customers 24/7! Because we own 6 different franchises across Arkansas and Louisiana, we are able to provide our services to a broader geographical area. We look forward to having the opportunity to take care of our customers when they are in need of fire or water restoration, mold remediation, duct cleanings & more.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
No
Warranties
No
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(4) Verified Reviews

Showing 1-4 of 4 reviews
Oscar M.
5.0
01/13/2015
unknown
Category
mold removal
Tony W.
5.0
06/26/2014
Great! They were very efficient and got the job done quickly.
Description of Work
the sewer backed up into our basement bathroom. Servpro came in and cleaned, dried, and desinfected everything.
Category
mold removal
Bill L.
1.0
04/12/2012
I was very displeased with this company as their representative made no effort to contact me and let me know what to expect from the company. Also when I called, approximately one hour after what was the anticipated appointment time, to see when to expect an estimator I was informed that no one would be dispatched to even look at the site and determine if a Mold/Mildew problem existed until after a the problem was evaluated by a third party.
Description of Work
I called for a estimator to come to a project site and evaluate a possible Mold/Mildew problem. Upon inital call I had requested an 11:00 a.m. appointment to have the site inspected. After waiting for almost one hour I called to find out there was no one coming and received only a phone contact stating until a Mold/Mildew assestment was complete no one from the company would come to the site.
Category
mold removal
lola K.
5.0
07/13/2011
They were great. They got the entire mold and everything else off. It turns out that we do need to replace the carpet, but they were good. All they do is clean and they dry up the carpets. They also remove the carpets and take care of the mold. They make sure that you don't have any mold growing. We liked that. The floor is still bare now since we don't have carpet there. It cost us $654 for the carpet cleaning. We have a $1000 deductible from our insurance and we had to basically pay it ourselves. We have to pay about $300 more for replacing the carpet and our house insurance will pay the rest since we have the $1000 deductible. So, I do think it was reasonable. Servpro did a good job. I liked them and I had nothing against them. They were really nice and came out. The only thing I didn't like is that, they had to put big fans in our house, which were really loud. Those fans had to be here for two days for the carpets to dry out because they had to put a chemical to get the entire mold off. However, that was just part of their job and a part of their clean up. So, we couldn't watch TV or anything, but that was the only way they could clean it up. They were good. The secretary I talked to was really good when I called her up. Everybody was very polite and down to earth. I don't know how much carpet cleaning would cost since I have never had this happen before. I don't know if $654 is good or high or low. My insurance recommended them. I would use their services in the future too.
Description of Work
We used the services of Servpro for carpet cleaning on the 8th of June, 2011.
Category
carpet cleaners

Service Provider Response

Member, Thank you so much for your kind words. We really appreciate them. We are glad you were pleased with our services and hope that you enjoy your new carpet once you get it. If you ever need anything, please let me know. Have a very Merry Christmas!

Phone

Address

25 Collins Industrial Pl

Maumelle, AR 72113

Other Information

Services offered

We provide fire, smoke & soot restoration, water removal & dehumidification, mold mitigation & remediation, catastrophic storm response, move outs & contents restoration, duct cleaning, contents claim inventory service & thermal imaging.

Payment options

Check
Visa
MasterCard
Financing Available

FAQ

SERVPRO of Little Rock is currently rated 4.8 overall out of 5.

SERVPRO of Little Rock is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

SERVPRO of Little Rock accepts the following forms of payment: Check, Visa, MasterCard, Financing Available

No, SERVPRO of Little Rock does not offer free project estimates.

No, SERVPRO of Little Rock does not offer eco-friendly accreditations.

No, SERVPRO of Little Rock does not offer a senior discount.

Yes, SERVPRO of Little Rock offers emergency services.

No, SERVPRO of Little Rock does not offer warranties.

SERVPRO of Little Rock offers the following services: We provide fire, smoke & soot restoration, water removal & dehumidification, mold mitigation & remediation, catastrophic storm response, move outs & contents restoration, duct cleaning, contents claim inventory service & thermal imaging.

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