HEARTH & HOME
Reviews
2.02 Reviews
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Showing 1-2 of 2 reviews
John R.
Nov 2015
Gas log set kept going out - something wrong with the pilot light and the unit was supposed to come with a remote thermostat. Turns out a remote thermostat is not available with the unit. 2 months into this still trying to get our money back for a log set that does not work.
Jennifer M.
Sep 2014
The only reason I chose Hearth and Home was that the builder I used recommended them. I went in on my own and no one greets you and when you ask a question, they act as is they are being bothered. When I went in with the builder's designer it was a better.
Fast forward to the time of installation. I chose and ordered my hardware 5 months in advance. When it came time for the installation, we were told that some of the hardware was on back order. WHY!?!? My builder and I called OVER AND OVER.
The delay of the installation of our hardware held up the closing of our home. We never received all the hardware and ended up canceling the remaining order, buying the hardware elsewhere and installing it on our own. They charged us for full installation and a $10 FUEL surcharge. What?
STAY AWAY
Fast forward to the time of installation. I chose and ordered my hardware 5 months in advance. When it came time for the installation, we were told that some of the hardware was on back order. WHY!?!? My builder and I called OVER AND OVER.
The delay of the installation of our hardware held up the closing of our home. We never received all the hardware and ended up canceling the remaining order, buying the hardware elsewhere and installing it on our own. They charged us for full installation and a $10 FUEL surcharge. What?
STAY AWAY
Licensing
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FAQ
HEARTH & HOME is currently rated 2.0 overall out of 5.
No, HEARTH & HOME does not offer free project estimates.
No, HEARTH & HOME does not offer eco-friendly accreditations.
No, HEARTH & HOME does not offer a senior discount.
No, HEARTH & HOME does not offer emergency services.
No, HEARTH & HOME does not offer warranties.