Approved Pro
Ray Lusk Plumbing Company
Sewer Main - Clear, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
Ray Lusk Plumbing is a family owned company and has been in business since 1980. We specialize in professional and friendly plumbing services for your beautiful home. No job is too big or too small. Call us today for a free estimate! We have serviced Arkansas for over 40 years providing 24/7 emergency plumbing services. We are experienced in a wide range of plumbing solutions including leak detection, water heater installation, rooter drain cleaning, commercial construction, bathroom remodel, sewer line replacement, lawn sprinkler repair and more.
Business highlights
Emergency services offered
45 years of experience
Services we offer
24/7 Rooter, Drain Cleaning, and Emergency Plumbing, Faucets, Fixtures and Pipes - Repair or Replace, Full Service Plumbing, Leak Detection and sewer camera, Tank Type and Tankless Water Heater
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.553 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 4% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 53 reviews
Kathy K.
Aug 2023
Faucets, Fixtures and Pipes Repair or Replace
It was the best customer service I have found in years𠤩
Payton L.
Apr 2022
Faucets, Fixtures and Pipes Repair or Replace
The technicians were nice, however I was unsatisfied with the customer service from the management team as well as the communication between the techs and office. I feel I had to go through some charges that could have been avoided after many repeated visits to the property, which was unfortunate.
Steve E.
Mar 2022
Technician reassembled kitchen plumbing after countertop replacement. Expert job, excellent advice including sealant for new undermount sink.
Layne E.
Dec 2021
Water Heater Installation and Replacement
If there was a rating of less than one star, that is what I would assign to this review. Two weeks ago, two agents of this company, names Landon and Travis, came to my house to give an estimate of the cost to replace and install a gas water heater. Twice, I made it clear as to the specifications of the unit I wanted, and, they assured me they could provide it. They gave me a written estimate (copy provided upon request) of $1,590.54. After waiting two weeks, they arrived and tried to install a unit contrary to the specifications I required. I called the service manager (he would only give his first name as James) and they then came back with an estimate of $3,000 for a lesser quality brand than the one they brought with them. When I questioned their business practice, I was told to have a good day; just like the lady who published the other review on this business. When they were out before I called their hand on the bait and switch tactic they tried to pull, they told me that Laura Lusk was in charge of their kitchen remodeling work and said, you would not believe the price she charges, with a hearty laugh. I had also asked if they (Landon Travis) would be the ones returning to do the installation, Landon said, Oh, yeah, I guarantee you the Lusk family are all upstairs raking in the dough while we do the work. This family may have built a good business but something has gone terribly wrong with their customer service, integrity, ethics, and quality all around.
Caressa K.
Nov 2021
Sewer Main - Clear
They had a new employee running the machine to dig up the yard. Terrible mess. They agreed to come back and fix the yard. I called them and they told me my father had told them before they left they did not need to come back. They knew my dad had dementia and I had specifically told them they had to deal with me. They said they would come back and fix it. After months of emailing and getting machine is in the shop machine is out of town on a job etc. I gave up. I had already paid them so there was nothing I could do. I would never do business again with this company because they obviously do not honor their word.
Keith T.
Jun 2020
Faucets, Fixtures and Pipes Repair or Replace
They came out did a small job for me completed in under 20 minutes and it was an excellent job. Very happy with it. I will use them again.
Steve T.
Jun 2020
Drain Clog or Blockage - Clear
He did a great job and I will use him again when it is time to replace our sewer line.
Bill S.
May 2020
Faucets, Fixtures and Pipes Repair or Replace
Rick T.
May 2020
Faucets, Fixtures and Pipes Repair or Replace
The quote after seeing the existing cabinet for the replacement was $500, possibly $300 more if brick needed to be cut. The sink & counter were more narrow than the new s/s cabinet. The plumber put a 1" x 4" piece of wood & tiled and grouted the 6-7 inch difference for about 36 inches wide. Was pretty shocked at the final bill which was about $1350. Just know I can't afford them for a second job. The fellow was a talker and it pretty much all works a planned.
Lawrence M.
Apr 2020
Faucets, Fixtures and Pipes Repair or Replace
the tech was very professional.
Steve B.
Aug 2019
Drain Clog or Blockage - Clear
Prompt efficient service.
Marian D.
Aug 2019
Faucets, Fixtures and Pipes Repair or Replace
He was knowledgeable and did a good job
Robbie M.
Aug 2019
Faucets, Fixtures and Pipes Repair or Replace
Tommy was the technician that serviced my plumbing needs and he was outstanding. Very quick and helpful. I ll use Lusk plumbing for all my plumbing needs moving forward.
Eva V.
Jul 2019
Faucets, Fixtures and Pipes Repair or Replace
very professional trained other employee very well did job quickly but correctly cleaned
Michael T.
Jul 2019
Faucets, Fixtures and Pipes Repair or Replace
They call to let me know they were on the way. Very professional and knowledgeable of their profession. They removed and replaced my garbage disposal, as well as a faulty sprayer in less than an hour. Definitely dependable.
Sherry P.
Jun 2019
Drain Clog or Blockage - Clear
Very satisfied with Ray Lusk plumbing!
Belinda K.
May 2019
Faucets, Fixtures and Pipes Repair or Replace
Workers arrived on time. However, project information provided to scheduler was either not relayed to the workers, or they were not fully informed. After explaining what the project was, the workers had to leave to get the supplies they would need to complete the project. Workers damaged sheetrock on adjoining wall and tried to fix with silicone, did not report damage done to office. Did not clean up after themselves. Price of project was $150 over what was estimated by workers. Also, workers found another drainage problem in which I had to get another estimate and schedule another job. Two different workers came and did the drain job, they arrived on time. Inspected the project and again had to leave to get supplies for project. Work was completed and these two cleaned up after themselves. They contacted the office and took pictures of damage to adjoining wall done by previous workers. A sheetrock repairman was sent out to repair the wall and did a good job.
Rosemary R.
Apr 2019
Faucets, Fixtures and Pipes Repair or Replace
no complaints
Rodney B.
Mar 2019
Faucets, Fixtures and Pipes Repair or Replace
DJ and his assistants were courteous and professional! By far the best experience I've ever had with plumbers. I will continue to use Ray Lusk Plumbing for all of my plumbing needs.
Response from Ray Lusk Plumbing Company
"Thank You for you're review! Thank You, Lisa J. Receptionist Ray Lusk Plumbing 501-66XXXX Central AR 479-30XXXX NW AR"
David M.
Mar 2019
Faucets, Fixtures and Pipes Repair or Replace
work done quickly and minimal clean-up. Landon is a quality person; he explained what needed to be done, got the necessary equipment , and worked quickly.....koodoos to him.
Response from Ray Lusk Plumbing Company
"We appreciate your business with Ray Lusk Plumbing and for your review! *Check out our website for a $25.00 coupon to use for your next Plumbing Service from RLP* Thank You, Lisa J. - Receptionist Ray Lusk Plumbing SERVICING - CENTRAL & NORTH WEST, ARKANSAS"
Peggy A.
Feb 2019
Sump Pump or Interior Foundation Drains Installation
JD was there when he said he would be, both for the initial estimate and for the actual work day. The estimate fell in the perimeters of the Home Adviser work estimate. JD was polite and professional and was kind enough to work around my dogs. The finished job, instillation of a sump pump was better than I ever expected. I would highly recommend this company and especially JD - Thank you!
Response from Ray Lusk Plumbing Company
"We appreciate your business with Ray Lusk Plumbing and for your review! I will share your kind words with JD! *Check out our website for a $25.00 coupon to use for your next Plumbing Service from RLP* Thank You, Lisa J. Receptionist Ray Lusk Plumbing SERVICING - CENTRAL & NORTH WEST, ARKANSAS"
Ms. W.
Feb 2019
Faucets, Fixtures and Pipes Repair or Replace
Just completed job today. Everything works fine now.
Response from Ray Lusk Plumbing Company
"We appreciate your business with Ray Lusk Plumbing and for your review! *Check out our website for a $25.00 coupon to use for your next Plumbing Service from RLP* Thank You, Lisa J. - Receptionist Ray Lusk Plumbing SERVICING - CENTRAL & NORTH WEST, ARKANSAS"
Tommie W.
Feb 2019
Faucets, Fixtures and Pipes Repair or Replace
The work was excellent, the only problem that I had was that I was promised a $25 senior discount, and he only gave me $15 discount.
Response from Ray Lusk Plumbing Company
"The Service Manager has reviewed and stated that the office will be issuing you a refund. I didn't receive an answer or voicemail when I called, so sent you an email with the details. I apologize again and Thank You for your Business with Ray Lusk Plumbing. Lisa J., Receptionist Good Afternoon, I apologize for the difference in quoted discount I gave you over the phone vs. discount you received. I have forwarded this to our Service Manager for review, and to make it right for you!! Please call the office if you have any questions. Thank You, Lisa J. Receptionist Ray Lusk Plumbing SERVICING - CENTRAL & NORTH WEST, ARKANSAS"
Dorothy E.
Jan 2019
Faucets, Fixtures and Pipes Repair or Replace
They were on time and finished the work in record time. Very kind and polite.
Kimberly W.
Nov 2018
Faucets, Fixtures and Pipes Repair or Replace
arrived as schedule; provided great service and reviewed his work with me. very professional. i really think these guys are the best!
Licensing
Licensed*
Trade License Number
MP3401
Trade License Locale
AR
Trade License Expiration
12/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Ray Lusk Plumbing Company is currently rated 4.5 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Ray Lusk Plumbing Company accepts the following forms of payment: CreditCard
Yes, Ray Lusk Plumbing Company offers free project estimates.
No, Ray Lusk Plumbing Company does not offer eco-friendly accreditations.
No, Ray Lusk Plumbing Company does not offer a senior discount.
Yes, Ray Lusk Plumbing Company offers emergency services.
Yes, Ray Lusk Plumbing Company offers warranties.