Ray Lusk Plumbing Co

Founded 1980 โ€ข With Angi since July 2006

OVER 100 MORE "A" REVIEWS THAN ANY OTHER PLUMBER IN ARKANSAS. Committed to quality since 1980. (501) 435-3531 or NWA (479) 306-7776. Regardless of whether it's an emergency or routine plumbing service. We have won the Angieโ€™s List Super Service Award 7 years in a row. We have been picked best of the best by the Arkansas Democrat Gazette for over 15 years. Best Of Best by Arkansas Business 6 years, Arkansas Times 5 years, And the Soiree Platinum service award. Additional DBA's - Bath & Kitchen Gallery Re-modelers, Ray Lusk Sprinklers. Additional phone 501-664-0940.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

RAY LUSK PLUMBINGWAREHOUSE AREABEST OF THE BEST

Verified Reviews

4.8

(355) Verified Reviews

Ratings Distribution

5

311

4

20

3

3

2

6

1

15

Rating Details

Price
4.5
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

plumbers (338)drain cleaning (42)irrigation system (22)water heaters (17)sewer cleaning (8)home remodeling (6)gas fireplace repair (5)tile installation (4)
Showing 1-25 of 355 reviews
Dick R.
1.0
01/16/2023
I'll save you the $200.00 diagnostic fee. If your hot water tanks leaking their not going to repair it. They will just give you an estimate of how much a new one will cost plus labor to install it.
Description of Work
water heater repair
Category
plumbing
Cost
$200
Janet P.
5.0
10/12/2022
they address a small plumbing project it was done very well.
Description of Work
install 2 toilet
Category
plumbing
Hire Again?
Yes
James W.
1.0
03/10/2021
My instant hot water quit working, so I called Ray Lusk plumbing. They came out and the charge was $330. Two days later it didnโ€™t work and they came out and the bill was $2,374 and was not told the charge until they came to door to be paid .. Two days later the hot water quit working and they came out and said the gas regulator was defective. This is a water heater that they put in less than two years ago, and although covered by warranty, they told me it was my responsibility to file any warranty claim and get the part, or I could pay them another $1,400 for a new water heater.. So, for about $4,000, in one week, I could have hot water, which I donโ€™t. This company is should be avoided!!
Description of Work
Hot water heater & instant hot water
Category
custom cabinets, plumbing
Cost
$2,700
Ruth L.
1.0
03/04/2021
Never hired because I had been calling for an appointment for emergency service and I kept getting the runaround. Very unprofessional.
Description of Work
Busted pipe
Category
plumbing
Wendy N.
5.0
04/14/2020
Excellent....came on the same day of request and was able to come 90 minutes earlier. This was a big help because the water was running at a high flow... it had been running for at least 3 hours..๐Ÿ˜ณ๐Ÿ˜ณ๐Ÿ˜ณ He was very professional and wore a mask. Greatly appreciate the young lady that took my request for service,,, I think she heard the panic in my voice and could hear the water running. Lifesaver because they lowered my blood pressure ๐Ÿ˜ณ๐Ÿ˜‚๐Ÿ˜‚ I will definitely use them again and recommend them to my family & friends. Thanks so much, ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š
Description of Work
Shower water unable to turn off....replaced the Shower handle Cartridge
Category
plumbing, alterations
Cost
$199
Hire Again?
Yes
Kenya W.
1.0
03/31/2020
Nobody contacted me so I called Roto Rooter. They were great!!!
Description of Work
Hot water heater repair
Category
plumbing, water heater repair
Hunter M.
5.0
01/20/2020
We were able to determine that we had the wrong adapter for connecting the device to the faucet. The representative was very responsive and respectful and communicating the situation. I would highly recommend using Ray Lusk plumbing based on my experience.
Description of Work
Water ionizer/filtration accessory installation
Category
plumbing, drain cleaning
Hire Again?
Yes
william G.
5.0
01/03/2020
employees were very professional and enjoyable in the process of completing the work in a timely basis.
Description of Work
repair leaking faucet and clear sewer blockage causing toilet to back up.
Category
plumbing, drain cleaning
Hire Again?
Yes
Keith M.
5.0
12/04/2019
Work was completed in one morning with minimal damage to wall.
Description of Work
Replaced: tub drain connection, sink faucet, and valves for shower. Repaired second shower valves.
Category
plumbing
Hire Again?
Yes
Lindsey L.
4.0
10/10/2019
It was disorganized in the beginning. They were supposed to come between 10am and 12pm, but they had a cancellation so they arrived around 8:15. I am the only person allowed to pay vendors, and I do not arrive until 9. After looking at the sink, the plumber said the sink could burst at any moment, so a coworker approved service on the sink. It felt like fear-mongering. The plumber tightened some bolts underneath the sink, but after he left, my coworker was able to move the faucet. The plumber then asked for payment, my coworker said he did not have the authorization to pay him. My coworker said when I arrived at 9am, I could pay him with a credit card, or he could leave an invoice and receive payment that way. The plumber seemed irritated and walked out. (then don't come earlier than planned and make my coworker uncomfortable??) Another plumber came later in the morning, while I was there. He called the first plumber to follow up on his comment that the pipes could burst at any moment, he didn't see anything to indicate that was the case. The first plumber said he did not say that. Communication was disorganized, but the second plumber was thorough and showed me what he had done, and what the next steps would be if the repair did not hold/if our clients loosen the faucet in the future. The project was completed, just with some extra steps in the middle.
Description of Work
Tighten an exterior faucet (too much movement)
Category
plumbing
Cost
$130
Hire Again?
Yes
Ralph P.
5.0
10/01/2019
They did very well. I thought it was a little pricey as the old sink was out but they do good work and were here quickly. I would recommend them. I've had them here for other job and they do cost a little more but I think they are worth it.

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Review for Ray Lusk Plumbing Co - 921 Rushing Cir, Little Rock, AR - 38144557
Description of Work
I had a new Kitchen Sink and Faucet installed.
Category
plumbing
Cost
$541
Hire Again?
Yes
James D.
1.0
08/13/2019
Never showed up. Same day received your e mail went to their link wrote what I needed please call me for price. Never heard from Lusk Plumbing so I had another plumber install.
Description of Work
Install garbage dispal
Category
plumbing
William M.
4.0
03/28/2019
Well. He located the problem and fixed it.
Description of Work
guest bathroom shower low pressure
Category
plumbing
Cost
$160
Hire Again?
Yes

Service Provider Response

Thank You for your review! Thank You, Lisa Johnson Receptionist Ray Lusk Plumbing 501-664-0940: Central AR 479-306-7777: NW AR
Marita I.
5.0
01/21/2019
He was on time and did an awesome job.. he check for leaks and rechecked before he left..cleaned up the little bit of a mess he had made...did an outstanding job.. Very pprofessional and friendly...
Description of Work
New drain pipe from kitchen sink to main drain
Category
plumbing, drain cleaning
Hire Again?
Yes

Service Provider Response

Thank You for your review! Thank You, Lisa Johnson Receptionist Ray Lusk Plumbing 501-664-0940: Central AR 479-306-7777: NW AR
Ralph P.
5.0
12/26/2018
It went very well. They offered different options for placement and they did the work. Very well done.
Description of Work
Install How Water Dispenser under the sink
Category
plumbing
Cost
$220.25
Hire Again?
Yes
suzanne S.
5.0
10/20/2018
They were quick to answer and quick to get here for an estimate. Then they were able to get here 3 days sooner than we expected. Got here on time, did a good job and the price was lower than the estimate that was given. The plumber was professional and courteous to my daughter who was here when the work was done. He went over and above what he had to do. The work was done quicker than we expected, as well.
Description of Work
kitchen faucet replaced, shower and tub drips stopped, cracked pipe repaired
Category
plumbing
Hire Again?
Yes
Carmen D.
5.0
07/29/2018
Fortunately, there was a cancellation on the day we contacted Ray Lusk Plumbing so their technician came out in just a few hours. He worked very hard, using a snake to clear the clogged drain line. He explained what he was doing as he went along. He cleaned up after himself. That's how Plumbing services should operate. GOOD JOB!
Description of Work
Cleared Washing Machine Drain Line
Category
plumbing, drain cleaning
Cost
$150
Hire Again?
Yes
Monty R.
5.0
06/21/2018
Very professional!! Tech guys were awesome. Will use again and highly recommend!!
Description of Work
Replaced Kitchen Faucet
Category
plumbing
Cost
$165
Hire Again?
Yes

Service Provider Response

Thanks so much. It was our pleasure to serve you
Amy B.
5.0
06/12/2018
Went well and they made it right. Took 3 visits, and at the end it worked.
Description of Work
Clogged toilet
Category
plumbing
Hire Again?
Yes

Service Provider Response

We appreciate your business
Douglas R.
5.0
05/11/2018
A contractor punctured one of our irrigation lines. I called Ray Lusk Plumbing at 8:00 am and they had a crew out by 2:00 pm that afternoon. Zak and Isaac were tasked with the repair. They were prompt, courteous, and thorough. They made me aware of the repair cost before conducting any work. Zak and Issac did a fabulous job in repairing my irrigation line. Once the repair was complete they tested the line and found another issue, which they promptly repaired after leaving to pick up the part. Additionally, I greatly appreciated Zak and Issac's gracious and considerate demeanor. I have a three-year-old son who is very curious and helpful. Zak and Issac were very engaging and took the time to show him what they were doing with the repair. In no way was this required but these small acts of kindness really meant a lot to me and my son. Zak and Issac are first class and should be commended for their work and customer service (kindness). I will happily call Ray Lusk Plumbing for future repairs.

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Review for Ray Lusk Plumbing Co - 921 Rushing Cir, Little Rock, AR - 37058482Review for Ray Lusk Plumbing Co - 921 Rushing Cir, Little Rock, AR - 37058482Review for Ray Lusk Plumbing Co - 921 Rushing Cir, Little Rock, AR - 37058482Review for Ray Lusk Plumbing Co - 921 Rushing Cir, Little Rock, AR - 37058482
Description of Work
Repair Irrigation Water Line
Category
plumbing
Cost
$190
Hire Again?
Yes

Service Provider Response

Thanks for your positive review. Zak and Issac will be rewarded $$ for providing good service.
Mary H.
5.0
01/18/2018
He immediately identified the problem, resolved the issue, and explained it all clearly.
Description of Work
resolved issue with gas fireplace
Category
plumbing, gas logs
Hire Again?
Yes

Service Provider Response

Thank you for the positive feedback!
Brandon R.
2.0
01/12/2018
Plumber arrived after promised arrival window. Was in a hurry to get the job done quickly so he could go home. My toilet was leaking underneath so I had him reseat the toilet. After he left I noticed the toilet rocked front to back when it hadn't before. A couple of weeks later it began leaking again. Either he didn't bolt it down to the floor properly or incorrectly installed the wax seal. Also, I had to argue on the price because he said his computer wanted to charge a different rate than what I was quoted over the phone when I made the appointment. I even tipped him because he got it done so fast! Little did I realize he was just rushing and was sloppy. I will have to pay someone else to get this done and I will not hire this company again.
Description of Work
Toilet reseated
Category
plumbing
Cost
$125

Service Provider Response

We are sorry you were not happy with our service. Our guys are human and do make mistakes sometimes, but we will always make them right if given the chance. In this case we offered to come back out and correct this problem at no charge but you declined. I wish you had given us that chance before this criticism. As far as arriving late, the call was in a 2:00 to 4:00 window.Our GPS shows the call was dispatched at 3:45 and we arrived at 4:10. We apologize for being late. The GPS also shows we were there 40 minutes. Let it also be noted a full refund was issued. For anyone reading this review Ray Lusk Plumbing has won the Angies List Super Service Award for the past 7 years including 2017. We consistently win this award because we take care of our valued customers.
John G.
5.0
01/10/2018
I called the company and scheduled an appointment to have one of their techs come out to the house, The tech arrived on time, was polite, courteous, clean and completely upfront with what would be involved in the repair since it meant a bit more involved then I thought, and how much it would cost. I agreed to the price and the repairs were done the following day once he was able to get all the parts needed for completion. It ended up taking a bit longer then first thought but he was able to get it done and did a wonderful job I am pleased with the service and the company and will be using them again whenever the need might arise.
Description of Work
Shower Head leak repair
Category
plumbing
Cost
$570
Hire Again?
Yes

Service Provider Response

Thank you for your feedback! It is very much appreciated.
Krystal E.
1.0
01/05/2018
Not only was their quote ridiculously high (2488.66 to move two drains and one toilet). i'm under a time crunch so i was willing to do it. BUT they committed to be at my house TODAY at 8 am. I planned my tile guy etc around this. late yesterday (6 pm) they told me they couldn't do it until Wednesday of next week. seriously. they are SUPER overrated. i suspect they buy all their reviews.
Description of Work
I needed two drains moved and a toilet moved over
Category
plumbing
Cost
$2,488.66

Service Provider Response

We are very sorry you were unhappy with the estimate and I want to apologize for the scheduling issue. The recent cold weather had our crews working around the clock, including weekends, to ensure all our customers with frozen and busted pipes did not go without running water. I want to apologize again for the scheduling miscommunication. We are human and we will try our best to do better in the future.Ray Lusk Plumbing has won Angies super service award for the past 7 years thanks to Angies List members positive feedback Thank you for the feedback. We truly appreciate it.
Harold S.
5.0
11/20/2017
The work went very well, The tech had to locate the guage, which he did very promptly and made a minimal disturbance to the lawn when completed. All worked well. We will call them again for other plumbing work.
Description of Work
Water pressure was adjusted at the outside pressure guage.
Category
plumbing
Cost
$100
Hire Again?
Yes

Service Provider Response

Thank you! We appreciate your business.

Phone

Address

921 Rushing Cir

Little Rock, AR 72204

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

https://rayluskplumbing.com/

Other Information

Services Not Offered

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Payment options

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Financing
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Licensed
Trade License Number
MP3401
Trade License Locale
Arkansas
Trade License Authority
Arkansas: Plumbing
Trade License Expiration
12/31/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Ray Lusk Plumbing Co is currently rated 4.8 overall out of 5.

Ray Lusk Plumbing Co is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Ray Lusk Plumbing Co accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing, American Express

Yes, Ray Lusk Plumbing Co offers free project estimates.

Yes, Ray Lusk Plumbing Co offers eco-friendly accreditations.

Yes, Ray Lusk Plumbing Co offers a 0% senior discount.

Yes, Ray Lusk Plumbing Co offers emergency services.

Yes, Ray Lusk Plumbing Co offers warranties.

Ray Lusk Plumbing Co offers the following services: 24/7 Plumbing, 24/7 Rooter Service (All Sewer and Drain Line Cleaning), Leak Detection, Water Heaters, Tankless Water Heaters Drain & Sewer Line Camera Inspections, Lawn Irrigation, and Kitchen & Bath Remodeling