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Mr. Appliance of Greater Little Rock
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
We are your locally owned, nationwide appliance repair company founded on customer service. With over 20 years experience, our level of expertise of the appliances we service and care for your home will leave you with a smile on your face! We work on all brands of appliances, and accept all major credit cards! Call us today!
Accepted Payment Methods
- CreditCard
Reviews
4.828 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-25 of 28 reviews
John B.
Jan 2024
We'd been having gas odor issues with our Thermador oven. A previous service call from another local outfit didn't fix the problem. We found Mr. Appliance on the manufacturer website as an authorized service provider. Cody came out and diagnosed the problem right away, ordered the correct parts and the oven now works like new. Friendly, knowledgeable and competent service from this company. Highly recommended.
Larry W.
Oct 2022
Our ice maker stopped working. Cody diagnosed our problem, ordered needed parts, and came back and made repairs. We are thrilled with him and his professionalism. This is the second appliance we have had repaired by Mr. Appliance. We have been pleased each time.
Darlene S.
Mar 2022
One company you should never use….mr appliance fo greater Little Rock! My washer wasn’t working I had them come out they told me the suspension was broken and it would cost me $500 to fix. I had ge come out and it was the hot and cold water were hooked up wrong and the hot water hose needed to be replaced. I call asking for a refund and provide them with the invoice from ge and they still refuse to give a refund.
Helen V.
Mar 2020
GREAT!
Barry M.
Aug 2018
The repair person was personable, knowledgeable, and willing to go the extra step. He helped me solve the immediate problem but we chose to not do the complete repair. CAUTION: This company charges a fee for diagnosis, and another fee for the labor. So if they show up you are likely to have a minimum charge of $180. In my experience MOST companies will put the diagnostic fee towards the labor charge if you go ahead and do the repair. Mr. Appliance does not do that. CAUTION #2: The office notified me about the appointment time by email at the very end of the business day. I called twice to tell them that I would not be there at the designated time, both times I was assured that they would contact the repair guy, but he was never contacted. So ultimately I don't have 100% trust in this company
Rick N.
May 2018
Tech showed up a few minutes early. Diagnosed the problem, a burned out coil, showed me the part, gave a quote, and replaced the part in less than an hour.
Response from Mr. Appliance of Greater Little Rock
"Thank you for taking the time to leave a review! We're thrilled you'd hire us again, and hope you keep ya in mind for any future repair needs!"
Finos J.
Jan 2018
the work went fine
Response from Mr. Appliance of Greater Little Rock
"Thank you for allowing us to repair your dishwasher! We hope we met your expectations and hope you'll consider us again in the future for any appliance repair needs!"
Gregory N.
Oct 2017
Great!!!!!!!!!
Response from Mr. Appliance of Greater Little Rock
"Thank you for your feedback! We were thrilled to get your upright freezer working again!"
Dennis F.
Oct 2017
Happy ending
Response from Mr. Appliance of Greater Little Rock
"Thank you for the review! We appreciate your honest feedback and rest assured the first technician was re-trained on the correct troubleshooting procedures to ensure this will not happen again. Thank you for taking the time to let us know where we can improve, and we hope to serve you again in the future!"
Gregory N.
Sep 2017
They were fantastic. They were very professional, on time and a really great price. It's quality work.
Response from Mr. Appliance of Greater Little Rock
"Thank you for taking the time to give us a review! We look forward to serving any of your future appliance repair needs!"
Stephen V.
Aug 2017
Problem identified and was advised that repair cost made purchase of new washer the better option.
Response from Mr. Appliance of Greater Little Rock
"Thank you for your honest feedback! We are glad you trusted us with helping to make this decision and we look forward to helping you in the future!"
Marian P.
Jul 2017
Showed up as promised, very kind and informative, corrected the repairs done by another contractor (which was also an Angie's list suggested provider).
Response from Mr. Appliance of Greater Little Rock
"Thank you for the review! We are glad to have gotten your cooktop going for you, and hope you keep us in mind for any future appliance repair needs!"
Virginia B.
Jul 2017
The part and cost of labor together was too high to put in to an old washing machine..........about $300. I paid for service call and that was it.
Response from Mr. Appliance of Greater Little Rock
"Thank you for your honest feedback! We do use only original equipment manufacturer parts for all of our repairs to ensure that our repairs will last for as long as possible and also guarantee our repairs for an industry leading 1 year on parts and labor. We want to ensure that when we do repair your washer, you will not have any more issues. We sincerely hope you'll keep us in consideration for any future appliance repair needs."
James S.
Jul 2017
It went great. He arrived at the time we set up and repaired the machine at what I considered to be a fair price.
Response from Mr. Appliance of Greater Little Rock
"Thank you for taking the time to tell us about your experience. We're glad to have met your expectations! Please keep us in mind for any future appliance repair needs!"
Darrell M.
May 2017
Provided estimates of work on first visit. Came back when parts were received for both appliances a week later. Replaced parts in a timely manner. All is still working well.
David C.
Mar 2017
He identifyed the problem and gave an estimate on the spot. Said it would be a week to return to fix it, which I thought was to far away to be without the refrigerator.
Response from Mr. Appliance of Greater Little Rock
"Thank you for the review! We truly strive to get our repairs completed as quickly as possible. Unfortunately the parts we would have needed to get you up and running again would have had to have been special ordered from the manufacturer directly, which required additional time to receive. We do appreciate you using our service and hope you will think of us in the future for any appliance repair needs!"
Fran S.
Feb 2017
The technician was very helpful and had even worked for a pest control service previously.
Response from Mr. Appliance of Greater Little Rock
"We are happy to help! Thank you for the review!!"
Callye G.
Oct 2016
John was Very Courteous and professional. He reassured us and repaired the piece, comparing and applying the best discount available between us. He had to return after ordering a part to complete the task. Always particularly personal and professional. He was able to come earlier than the Maytag technician was able to come and the company info we received on line guaranteed his work for a year.
Daniel S.
Sep 2016
He did a great job. It was a quick diagnosis. After he found out what part he needed he went to pick it up and came right back. He was very nice and professional. Would definitely recommend.
Richard P.
Sep 2016
They correctly diagnosed the problem and it was corrected
Scott L.
Jul 2016
unknown
Response from Mr. Appliance of Greater Little Rock
"Thank you for choosing Mr. Appliance! We look forward to serving you again in the future!"
LEWIS H.
Jul 2016
It was good. He did a good job. I would use them without a doubt.
Response from Mr. Appliance of Greater Little Rock
"Thank you for taking the time to write us the review! We appreciate your feedback and hope you'll keep us in mind for all of your future appliance repair needs!"
James R.
Jun 2016
unknown
Response from Mr. Appliance of Greater Little Rock
"Thank you for the great review! We look forward to (but hope there's no need to) serving you in the future!"
Denis M.
May 2016
The repair Tech called prior to arrival. Showed up on time. Quickly determined the problem and quoted the repair options and cost. He got the required part. Came back and completed the repair in the space of about two hours. He also replaced the hoses and balanced the machine.
The washing machine now works fine. Excellent repair tech. Good job.
The washing machine now works fine. Excellent repair tech. Good job.
Response from Mr. Appliance of Greater Little Rock
"Thank you for the glowing and detailed review! We look forward to serving you again in the future!"
Darrell M.
Feb 2016
unknown
Response from Mr. Appliance of Greater Little Rock
"Thank you for the wonderful review! We are glad to have relieved you of your problems, and look forward to serving you in the future!"
Licensing
State Contractor License Requirements
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FAQ
Mr. Appliance of Greater Little Rock is currently rated 4.8 overall out of 5.
Mr. Appliance of Greater Little Rock accepts the following forms of payment: CreditCard
No, Mr. Appliance of Greater Little Rock does not offer free project estimates.
No, Mr. Appliance of Greater Little Rock does not offer eco-friendly accreditations.
No, Mr. Appliance of Greater Little Rock does not offer a senior discount.
No, Mr. Appliance of Greater Little Rock does not offer emergency services.
No, Mr. Appliance of Greater Little Rock does not offer warranties.