Horticare Landscape Co
About us
Horticare and Associates is a landscape and irrigation design and installation firm located in Little Rock, AR. Unlike most contractors, Horticare doesn’t bend to the whims of nature. We stand strongly behind a promise of unsurpassed quality, unmatched service, and an attention to detail found no where else. We make a promise of professionalism that many strive for but few realize. Let us be your best installation experience. We will coordinate the entire project and strive for perfection. With years of award-winning service and an unparalleled team of professionals, Horticare & Associates can and will turn your landscaping dreams into reality. Landscaping, terraces, and gardens spring forth from your imagination to our shovels and trowels, and one-of-a-kind designs spotlight the drama for all to see.
Business highlights
Services we offer
Irrigation, Landscaping, Lawn Chemical Treatments, Lawn Maintenance, Nursery
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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57% | ||
14% | ||
5% | ||
10% | ||
14% |
I've used a couple of other landscaping companies for minor things such as sprinkler maintenance, etc., but I didn't feel comfortable with them for a big job. I turned to Angie's List for help. I was impressed with Horticare's reviews and noticed that they were actually located in my neighborhood, so I gave them a call a couple of weeks ago.
The receptionist was friendly and said that all of the people I would need to talk with were out on jobs, and that one of them would call me back soon. In just a few minutes, Jay called me and set up a time to come out to my house.
Jay arrived at my home precisely when he said he would. He walked around my yard with me as I explained some of the issues I've had with dying grass, standing water, and areas where it was difficult for grass to grow (such as shady spots) in my back yard.
He asked me several questions and said he had quite a backlog, but would get back with me within a week. A few days later he provided a proposal with a couple of options and some suggestions on how to spread out to work to manage costs. The proposal included drawings of the yard with the proposed layout of the landscaping.
Knowing that landscaping work is generally expensive, the cost was in line with what I had expected it to be. I opted to have all the work done at once. I put down a 50 percent deposit and asked how soon they could get started. Jay said since it was their busiest time of year, it would be a couple of weeks before they could get to the work.
About a week and a half later I came home and found my previous lawn and landscaping had been removed. When I came home from work the next day the crew was out working on my yard. When I pulled in they visited with me briefly and were very friendly.
They finished the work today (about 4 days of work), and it looks very nice! I'm impressed that they were prompt, and that they were able to understand my problems and give me a beautiful yard without my having to be very knowledgable about landscaping.
"AS A REPRESENTATIVE OF HORTICARE, I WOULD LIKE TO APOLOGIZE FOR THIS INCIDENT. HOWEVER, THERE ARE CERTAIN CONDITIONS THAT APPLY TO ALL SITUATIONS. OUR WARRANTY STATES: ALL WORKMANSHIP AND NON-LIVING INSTALLED MATERIAL FOR A PERIOD OF ONE YEAR. ALL PLANT MATERIAL, I.E. TREES, SHRUBS, GROUND COVER AND SOD THAT IS INSTALLED WITH A WORKING SPRINKLER SYSTEM, WILL HAVE A ONE YEAR LIMITED WARRANTY. PLANT MATERIAL OR SOD WILL NOT BE REPLACED UNDER THE FOLLOWING CONDITIONS: (1) TOO MUCH WATER. (2) INSUFFICIENT WATER. (3) ACTS OF VANDALISM, THEFT OR ABUSE. (4) ACTS OF NATURE, I.E. EXCESSIVE DROUGHT, EROSION, HEAT OR FREEZING CONDITIONS. (5) PLANT MATERIAL INSTALLED BY OTHERS. HORTICARE & ASSOCIATES, INC. WARRANTIES PLANT MATERIAL WITHOUT A SPRINKLER SYSTEM FOR A PERIOD OF 30 DAYS AFTER INSTALLATION, WITH PROPER CARE. HORTICARE & ASSOCIATES, INC. WILL BE THE FINAL JUDGE ON WHETHER OR NOT A PLANT WILL BE REPLACED. HORTICARE & ASSOCIATES, INC. WILL ONLY WARRANTY THE ORIGINAL INSTALLED PLANT FOR DEFECTS, AND NOT THE REPLACEMENT PLANT. THE SOD WAS HEALTHY WHEN IT WAS INSTALLED. THEREFORE, WE ARE NOT RESPONSIBLE FOR ACTS OF NATURE, I.E. A FUNGUS. THIS FUNGUS COULD HAVE DEVELOPED DUE TO OVERWATERING, UNDERWATERING, ETC. HOWEVER, WE ARE APPLYING THE TREATMENTS TO THIS PARTICULAR YARD FREE OF CHARGE. WE WERE NEVER ASKED TO REPLACE THIS LAWN; ONLY TO TRY TO SAVE IT BY THE CLIENT. THE ABOVE NAMED CLIENT NEVER EVEN TOLD US THERE WERE ANY PROBLEMS UNTIL ALMOST 4 MONTHS LATER."
Licensing
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