DISTINCTIVE KITCHENS & BATHS

"THIS WAS A NICE SMALL JOB. AROUND $18,000. THE CLIENT HAD AN OLDER HOME. THESE HOUSES HAVE HAD SEVERAL "REMODELERS" ATTEMPTS AND OFTEN THERE IS NO WAY TO DETERMINE ALL OF THE WORK REQUIRED TO BRING THE JOB UP TO CODE UNTIL AFTER SOME OF THE WALLS HAVE BEEN OPENED. THE WATER HEATER WAS VENTED INTO AN OLD CHIMNEY, SOMETHING NO LONGER ALLOWED BY CODE. A NEW POWER VENT WAS REQUIRED, AND MY PLUMBER LOOKED AT THE AGE OF THE WATER HEATER AND RECOMMENDED A NEW HEATER SINCE WE WERE ALREADY REQUIRED TO DO THE CODE WORK. OUR COMPANY MAKES EVERY EFFORT TO DETERMINE THE WORK REQUIRED BUT IT IS IMPOSSIBLE TO CATCH EVERY ITEM. UPON REVIEW OF THE CONTRACT, THE EXTRAS AMOUNTED TO 11% OF THE TOTAL BILL WITH MOST OF THE EXTRAS FROM WATER DAMAGE RESULTING IN WEAKENED STRUCTURE AFTER REMOVING THE EXISTING FLOOR, EXTRA ELECTRICAL WORK THE CLIENT WANTED IN ANOTHER ROOM AND THE NEW CODE REQUIREMENTS. I TAKE PRIDE IN BRINGING PROJECTS IN AT THE CONTRACT PRICE. CONSIDERING THE CONDITION OF THE HOUSE, I COULD HAVE "PADDED" THE ORIGINAL QUOTE BUT THAT DID NOT SEEM FAIR TO THE CLIENT. I AM GLAD THAT THE CLIENT WAS HAPPY WITH THE JOB."