Approved Pro
Desert Rose Carpet Cleaning
Carpet Cleaning, Furniture Cleaning, Water or Storm Damage Restoration,
About us
In business since 1991 with the highest certified technicians in Arkansas. We are a family oriented business with a focus on customer service, and strive to put a smile on your face.Pay at the time of service. We also service commercial locations. Contact (501) 690-3825 to schedule your appointment today!
Business highlights
Family owned & operated
Emergency services offered
34 years of experience
Services we offer
Carpet & Rug Cleaning (with specialty in odor control and pet treatments), Grout & Tile Cleaning, Wood Floor Cleaning & Refinishing, Upholstery Cleaning, Air Duct Cleaning, Emergency Water Extraction & Structural Drying, Mold Air Quality Testing & Consulting, Mold Remediation & Treating, Sanitation & Deodorizing.
Services we don't offer
Construction, installation of carpet, hardwood, tile & grout flooring,
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 5
Assorted photos uploaded by Desert Rose Carpet Cleaning
Reviews
4.866 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 12% | ||
| 0% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 66 reviews
Bryce M.
Jan 2023
Carpet Cleaning
Was amazing
Marc B.
Jan 2021
Carpet Cleaning
They did a great job on my carpet. Every question I asked was answered, and they were so professional. My husband was extremely pleased and said he probably would not even look at anyone else in the future.
Thomas G.
Jul 2020
Carpet Cleaning
Awesome! I was amazed how fast they did such good work!
Response from Desert Rose Carpet Cleaning
"Thank you for the review! We look forward to assisting you in the future."
Herb R.
Nov 2019
Carpet Cleaning
“Spotless” same as their reputation
Jeannie B.
Nov 2019
Carpet Cleaning
Did not allow them to touch carpet once we met with tech! The guy came over intoxicated! That’s all all I will say. We never let him touch the carpet!
Debbie B.
Jul 2018
Carpet Cleaning
23 days of trying to get the owner manager to contact me regarding the issue and still not even a missed call, voice mail or email. SO the issue is unresolved which conveys admission of guilt in creating the issue and lack of concern for customers and how the company is perceived. I will never use this company again and wish anyone luck who does.
Sherece W.
Apr 2018
Carpet Cleaning
Excellent service. Highly recommend.
Jolene T.
Feb 2018
Carpet Cleaning, Water or Storm Damage Restoration + 2 more
For water extraction they were available when needed and did a great job. Contact person was good at explaining what was needed and the cost. They removed the baseboards carefully & let me save them for reuse & placed fans where needed. They were very professional and got the entire job done as efficiently as possible over 4 days. Would hire them again and recommend them.
Jolene T.
Oct 2017
Carpet Cleaning
With my first phone call, I was impressed with the professionalism and the detailed information I was given. The pricing is great and they set the appointment that was convenient for me and a great job was done. Desert Rose honored the Angie's List coupon which was appreciated. I will use them again for more than just carpet cleaning.
Lance B.
Sep 2017
Carpet Cleaning
I rate them an A. Very responsive and I will use it again.
Martha M.
Jun 2017
Carpet Cleaning
They were excellent! I was so very pleased. They are top notch! I would recommend them and use them, again.
Jeanie T.
Apr 2017
Carpet Cleaning
Very good. I was pleased with the results.
Rebecca G.
Jan 2017
Carpet Cleaning
I tried for over a week to get a response to schedule a quote and appointment. Never got an answer and went with a different company
Response from Desert Rose Carpet Cleaning
"I'm so sorry you were not able to reach us. The email notification from Angie's List was not set up correctly. However our phone number was posted under our name correctly since day one. And other Angie's List customer was able to call us and book their requested work. If you would like to call me at 501-690-3825 I'd be happy to make it up to you."
Janet W.
Dec 2016
Carpet Cleaning
Gr8 and thorough
Michelle M.
Sep 2016
Carpet Cleaning, Ceramic Tile Service
The young man was very friendly and professional. He was attentive to what I wanted done and followed instructions to the tee. He offered additional services at a reasonable price and I accepted and he did a great job. The rates were very fair and the quality of the job was well worth the money.
Blake S.
Sep 2016
Carpet Cleaning
unknown
Bob B.
Mar 2016
Carpet Cleaning
I was extremely pleased on every level. The staff was friendly, professional and punctual. The results were outstanding. The carpet looks much better than I was anticipating. They took extra time to work on problem areas and got out stains that I thought would be there until the carpet was replaced. I highly recommend Desert Rose.
G D.
Feb 2016
Hardwood Flooring Service
Good
Cheyenne W.
Feb 2016
Furniture Cleaning
They did a fantastic job. The furniture looks almost like new! They were very professional and courteous. I'm keeping their information for future projects around the house.
Michael M.
Feb 2016
Carpet Cleaning
They arrived at the appointed time, took a tour of our home, were professional and proficient.
Clifton J.
Feb 2016
Carpet Cleaning
Quick and efficient.
Very professional and friendly
Covered all areas.
Explained the what they were doing
Very professional and friendly
Covered all areas.
Explained the what they were doing
Jeanie T.
Feb 2016
Carpet Cleaning
Arrived on time – called to let me know on their way. Generous in room measurement allowing me to get a room cleaned which I hadn’t expected moved some furniture also not expected. Spots removed problem with payment easily resolved.
Teva P.
Jan 2016
Carpet Cleaning
Glenn & Josh came in and went right to work moving furniture, preparing to clean my carpets. They wanted to address any concerns I had with any areas of the carpet before they got started. They followed through to make sure I was happy with everything before they left. I would highly recommend these two guys. We have a small business and know how important it is to find dependable employees that really care. I will definitely use them again.
Mike H.
Jan 2016
Carpet Cleaning
I could not have asked for a better experience. I unintentionally waited to the last minute to try to find a company to come out and clean my carpets before Thanksgiving and was thinking I would not be too successful; however, much to my surprise Desert Rose came through and provided great service in a timely fashion and a very fair price. They even put the big furniture pieces that I couldn't get off the floor on small blocks that I could easily remove later. Much Thanks to Desert Rose and Angie's list.
Phillip E.
Dec 2015
Carpet Cleaning
unknown
Response from Desert Rose Carpet Cleaning
"Thank you for your feedback Angies List Member, let us know if there's anything we can do to improve our services or customer service. We hope you will allow us the opportunity to take care of you again and make you a happy customer for life. Thanks!"
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Desert Rose Carpet Cleaning is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 1:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Desert Rose Carpet Cleaning accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Desert Rose Carpet Cleaning offers free project estimates.
No, Desert Rose Carpet Cleaning does not offer eco-friendly accreditations.
No, Desert Rose Carpet Cleaning does not offer a senior discount.
Yes, Desert Rose Carpet Cleaning offers emergency services.
No, Desert Rose Carpet Cleaning does not offer warranties.
Desert Rose Carpet Cleaning offers the following services: Carpet & Rug Cleaning (with specialty in odor control and pet treatments), Grout & Tile Cleaning, Wood Floor Cleaning & Refinishing, Upholstery Cleaning, Air Duct Cleaning, Emergency Water Extraction & Structural Drying, Mold Air Quality Testing & Consulting, Mold Remediation & Treating, Sanitation & Deodorizing.
Construction, installation of carpet, hardwood, tile & grout flooring,