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CLEANING AUTHORITY

With Angi since July 2006

3.0

(19) Verified Reviews

Service Categories

Description

No description has been provided for this pro.

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Handy House Cleaning

4.0

(2) Verified Reviews

Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

1.0

11/23/2015

They called me this morning, 3 days before Thanksgiving, to tell me that they weren't coming back to my home. They were very rude. They left me in a terrible position. I find this to be so unprofessional!

DESCRIPTION OF WORK
I have used this house company for 6 years.

CATEGORY house cleaning

3.0

07/30/2013

They are really good but you have to follow behind them. You need to remind them to clean under the bed and clean the lounge. You have to be there and none of them spoke English and so it was very hard to communicate with them. I would try to tell them to clean under the bed and they just didn’t understand. I thought their price was pretty high.

DESCRIPTION OF WORK
I used Cleaning Authority to clean my whole house.

CATEGORY house cleaning

3.0

07/29/2013

Went great in the beginning. Then they kept changing out the cleaning women. Some didn't speak English and I'd try to communicate in high school Spanish. Sweet ladies, but hard to tell them what was needed to be done. Often they would clean quickly, missing areas. I'd complain and the problem would go away for a time and then they'd get lazy again.

DESCRIPTION OF WORK
Clean the house bi monthly

CATEGORY house cleaning

4.0

07/04/2013

Don't leave any valuable items around. A piece of jewelry was stolen with a value of over $ 1,000.00. This is hard to prove. The owner can do very little about it. As a result I have put most valuable items in a safe deposit box. So, that settles that problem and the cleaners won't be tempted. Minor breakings I let go because that can happen easily in the course of a cleaning session. Giving them ...

DESCRIPTION OF WORK
These folks have cleaned my home for several years (over 4 years).Generally, they do an adequate job. Some things I do not like is that they do rotations. I have asked them not to do this with me. The people who do the cleaning refuse to understand or speak English. This bothers me.Communication is poor. Owner is friendly and responsive. Supervisor is short and to the point. Most of the time friendly and punctual.

CATEGORY house cleaning

5.0

06/11/2013

April was fantastic!  On time and did  the job better than I would have done.  Everything was perfect. Could not have asked for more polite and thorough people!

DESCRIPTION OF WORK
Apartment cleaning

CATEGORY house cleaning

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