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Chenal Heating & Air Inc

About us

In 1991 the Terry Davis family met the Tony Gray family at a local church in Little Rock where they were both members. Due to a shared entrepreneurial spirit Terry and Tony decided to combine their talents to create their own heating and air conditioning company. With Terry’s heating and air conditioning experience and Tony’s background in business they believed they had what it took to create a successful business. Terry brought 13 years of experience to the new business. He gained valuable residential and commercial experience by working for various heating and air conditioning companies as well as a local sheet metal union shop. During this time he took night courses at Pulaski Technical College in sheet metal. Tony graduated from Ouachita Baptist University with a B.A. in Business Administration in 1983. After spending four years in the United States Army and then another four years in the Insurance field, Tony was ready to fulfill his strong desire to start his own company. In preparation for his new career, Tony took courses on servicing and trouble shooting heating and air conditioning equipment at Pulaski Technical College. Darlene (Terry’s wife) and Pam (Tony’s wife) helped them come up with their company name of “Chenal Heating and Air, Inc.” Chenal Heating and Air, Inc. was incorporated on March 26, 1992.

Business highlights

Emergency services offered
34 years of experience

Services we offer

Air conditioning & heating services.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
22%
3
0%
2
0%
1
0%
Showing 1-23 of 23 reviews
Zak G.
Dec 2019
5.0
Yes, I recommend this pro
They are excellent, reliable, and their prices are competitive. I would highly recommend them and I would definitely hire them again.

T H.
Sep 2017
5.0
Yes, I recommend this pro
$250
Well. Repair was done quickly and professionally. Very thorough routine maintenance inspections.

Michael M.
Feb 2017
5.0
Yes, I recommend this pro
$4,000
What made us keep using them was the product that they put in, we knew it's a good product and the fact that they did a good job. Since they installed it, they would know how to maintain it.

Michael M.
Feb 2017
5.0
Yes, I recommend this pro
$215
It's $215 and that includes a spring checkup for the A/C and a fall checkup for the heat. The price is kind of a little high. They just come and check and clean and you pay them and they go. Just one person comes out to complete the work, it takes about 30 minutes for the work to be completed. They leave the area clean when it's done.

Thomas B.
Dec 2016
4.0
Yes, I recommend this pro
$1,000
I think it did cost me a lot of money.

Barbara C.
Jun 2015
5.0
Yes, I recommend this pro
$10,500
unknown

Larry H.
Apr 2015
5.0
Yes, I recommend this pro
They did what they were supposed to do when they came out.

Shuo W.
Dec 2014
5.0
Yes, I recommend this pro
$5,000
The work was fantastic.  They were very professional and timely.  The only downside is that they were a little bit pricey.  They came out to do an estimate within a week and scheduled installation about two weeks later.

Peter F.
Nov 2014
5.0
Yes, I recommend this pro
$9,200
They guys were very courteous and professional. They showed when they said they would and though they couldn't finish that day I did have heat, and it was needed all weekend until their return. I have had a service contract with this company since moving into our new to us home.

Jeremy K.
Jun 2014
4.0
Yes, I recommend this pro
$300
Came out in a timely manner, let us know when part for compressor would be in, came and fixed as soon as part was in.

Vivian N.
Jun 2014
5.0
Yes, I recommend this pro
unknown

Justin M.
Mar 2014
5.0
Yes, I recommend this pro
$7,000
Great service. Performed quickly and professionally. Easy to get a hold of with questions, and always respond quickly and courteously. The installation team was clean , professional, and nice. And the sales team has followed through every step of the way since instalaltion. Went better than I could have expected.

T H.
Sep 2013
5.0
Yes, I recommend this pro
$230
Very thorough, professional, good explanation of results.

Gray Y.
Aug 2013
5.0
Yes, I recommend this pro
$7,800
It went really well.  I got the better quote from them.  They started and finished the work when they said they would.  The quality of the work has been great.  We are not living in the home yet but with what I can tell from what they've done...it's a great job.

Mary D.
Aug 2013
4.0
Yes, I recommend this pro
$8,800
Chenal Heating and Air was very professional in their workmanship.  They replaced all of the components in quick order and had everything working right away.  They even replace the air return screen with a larger one and sealed the return box, something that was not done on the old system.  Since the work was done in the winter they were unable to fully test the a/c, but when the system failed to cool properly in the spring they were quick to come out and find the problem (a pinhole leak in the coolant line), repair it and recharge the system without cost to us.

Todd T.
Apr 2013
5.0
Yes, I recommend this pro
$390
Excellent work, professional and top notch!  This is my second year of having a maintenance contract with Chenal Heating & Air.  I have two units and subscribe to the premiere policy...costs a little more, but the benefits of the premiere plan outweigh the costs since I would get same day service, discounts, etc. if (when) my old units go out.  My units are 15 years old so it's just a matter of time.  Chad is the tech who I specifically request each time, he's always honest and upfront and I trust what he says..considering any repairs or replacement is an expensive option, the trust and honesty factor is huge with me.  Highly recommend Chenal Heating & Air!

Brandon H.
Feb 2013
5.0
Yes, I recommend this pro
It was good. I didn't have any problems with them. They did what I expected, nothing more or less.

Mary D.
Sep 2012
5.0
Yes, I recommend this pro
$9,800
All of the work was done well and in a very short time.   SInce the work was done in December, we had to wait several month ot know if the A/C would function properly.  When we first used the A/C, it would cycle continuously indicating a low coolant condition.  A technician from Chenal Heating came out the same day we called and located and corrected a pin-hole leak in one of the coolant lines, charged the system and insured that it no longer leaked.  We had absolutely no problems thru this very hot summer - even had lower electric bills than in the past despite the very warm and dry conditions.

Mary B.
Jun 2012
4.0
Yes, I recommend this pro
$4,500
Work went well; company did installation of new unit and took old one with them to be discarded.    The only thing I did not agree to was to have a yearly  contract with them, where I woujd pay $169/year for scheduled maintence on my heating and air conditioning units twice a year. They stated that agreeing to this contract would save me money in service calls. I do not like signing up in advance for services that have not yet been performed.

Colin L.
Apr 2012
4.0
Yes, I recommend this pro
$350
The tech came out and I told him what I think it was and he didnt have any problem diagnosing the problem. It was sunday afternoon and he didnt have the part and there wasnt any place open. He told me who had the part available and he will get in on Monday. We arrange a time to get it replaced. He called me at lunch as we had first arranged but I couldnt make it at lunch so we make the appointment for around 4:00pm.

Jett R.
Mar 2012
5.0
Yes, I recommend this pro
$8,000
They did a good quality job. They were very responsive as far as timing.

Michael M.
Feb 2012
5.0
Yes, I recommend this pro
$165
We spend about $165 for their service contract and they come twice a year.  I have been using them for 8-9 years.  They are right on the spot in terms of punctuality.  We use them not only for our house but also my father-in-laws house. They are good at putting in systems as well as maintaining them. We had them put in a system for us and one for my father-in-law and they maintain both of them. 

Homeowner
Jul 2006
5.0
Yes, I recommend this pro
They are a very easy company to work with and stand behind there guarantee all the way. When we noticed that our air wasn t working like it should. They were out the same day to look over everything and had the problem solved very quickly by adjusting the inflow valve.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Chenal Heating & Air Inc is currently rated 4.8 overall out of 5.

Chenal Heating & Air Inc accepts the following forms of payment: CreditCard

Yes, Chenal Heating & Air Inc offers free project estimates.

No, Chenal Heating & Air Inc does not offer eco-friendly accreditations.

No, Chenal Heating & Air Inc does not offer a senior discount.

Yes, Chenal Heating & Air Inc offers emergency services.

No, Chenal Heating & Air Inc does not offer warranties.