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CertaPro Painters® of Central Arkansas
Cabinets Installation, Cabinets - Repair, Exterior Surfaces - Powerwashing,
About us
You’ve probably seen us in your neighborhood painting exteriors and you may have seen our neighborhood CertaPro Painters signs. Now that it’s time to paint the house let us have the opportunity to do just that. We’ve got the reviews and references to show we are the Proven and Trusted Experts in Painting. Our trained interior and exterior house painters are looking forward to meeting you.
Business highlights
16 years of experience
Services we offer
Carpentry Repairs of all types. Faux finishes. Removal of wallpaper and popcorn ceilings., Interior and Exterior, Residential and Commercial Painting. Stucco. Drywall Repair. Deck Staining. Power Washing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.644 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 7% | ||
| 2% | ||
| 5% |
Showing 1-25 of 44 reviews
Sarah B.
Dec 2023
It did not go well. Surfaces were not properly prepped for painting, and paint dripped on baseboard. Overall very disappointing.
Vickie B.
Jan 2019
The certapro team did a wonderful job! The customer service is what really impressed me. You could tell from the first interaction with Chris boatright and communicating with the office they care about their customers. The paint supervisor showed up on time, respected my belongings, and took care of the touch ups at the end as I requested
Steve M.
Aug 2018
Carpenter did fine on the rebuild. The stain work committed to they could not professionally do and practically ruined the outside of my home. Prep work bad and over applied semi-transparent stain. of course they only use subs and don't do the work themselves. Very little supervision of the sub. Then walked away after a year of not taking care of. We paid for the deck but not for the stain work.
Response from CertaPro Painters® of Central Arkansas
"This was a problem project, where expectations regarding the preparation of the home were not managed by us effectively. There were lots of issues with this project, including the rainiest October in recent history. The requirement from the homeowner to fully prep the home before any staining was done was not able to be supported. We did not ask for payment on the exterior stain. Because the client was not happy with the results, we involved several stain experts to assist in resolving the situation. We invested over $20K in the effort (far more than the original proposal) but were not able to complete the project to this client's satisfaction. We do use subcontractors, but the owner of the company was at this house nearly every day during the project, so comments about not managing our crews are simply not true. We have learned a lot from this experience and have made changes to our processes to ensure that future staining projects are successful."
Tracy S.
Aug 2017
The quality and communication was great on the house painting part. We're still waiting to get the doors finished and have had some me miscommunication about the doors, however, I fully expect the doors to be finished without incident.
Martin S.
May 2017
Jennifer and her crew did an amazing job. They were the best price and the paint they used was SW and high quality. Haven't seen one spot that they missed.
Judith U.
Apr 2017
What turned me off was when contract labor tried to place a full cup of coffee with cream in a full recycling be. I complained and there was no response.
Response from CertaPro Painters® of Central Arkansas
"We strive to make every client happy, although we recognize that is not always possible. We struggle with this review as we do not believe it represents a fair reflection of the overall project. Our team is in constant contact with our clients throughout the project. We always let clients know if we are not going to be on time, and we respond to every inquiry. It is one of our core values to continuously improve, so we will take this feedback and work to ensure that our other clients have a better experience."
Kevin O.
Dec 2016
Extremely happy. We have a big house; but the company got right on it, and worked continuously until the job was done. Good attention to detail and quality. Courteous, knowledgeable staff. Now, eight months later, the staining work and carpentry repairs look great. The team bent over backwards to make sure we were happy with the job.
JoAnnis P.
Jul 2016
See above
Response from CertaPro Painters® of Central Arkansas
"We endeavor to make every project an excellent one, but on this project we unfortunately did not meet expectations. We regret the scheduling and execution issues on this project. We have addressed the problems internally and feel like we are in a good position to deliver on our promises with this paint crew going forward. Thank you for the honest feedback and we will do our best to earn back your trust if given the chance!"
Ann T.
Apr 2016
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Jerry V.
Dec 2015
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Karen B.
Sep 2015
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Robert H.
Sep 2015
Our house had gone 15 years without much updating. An area we thought we would start with was the front door and select window sills that were flaking paint bad. The front door was a mess with sticky glue and oozing residue due to direct sun exposure. Jim spent hours prepping the door and window sills. After his paint job all looked like new. When all was said and done we felt great about our money being well spent. Our sales associate was Heath and our painter was Jim. Both did their jobs in a professional manner and we will use them again.
Stacey M.
Aug 2015
They did a fabulous job painting our kitchen cabinets. The work was carefully planned and executed. They were timely, professional, clean and efficient. We were coached through the process, offered various options to get to the end goal and given an experts opinion. We couldn't be happier with the final product and the difference it makes in our kitchen. The result is beautiful.
James W.
Jun 2015
unknown
William F.
May 2015
Everything looks perfect. They did have to do some repair work to a section of drywall, but that looks perfect also.
Susan M.
Mar 2015
They created a mess. They got paint all over the carpet. They tried but they never really completely got it cleaned out. They tried but they did a messy job. They weren’t lousy. They did a good job at painting but they got it all to the carpet too. The price was expensive. The painting was fine.
Larry C.
Mar 2015
unknown
Galen N.
Mar 2015
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Robin R.
Feb 2015
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Karen B.
Jan 2015
Mostly went fine. There were some times that I needed to prompt workers to redo some work, but the work done was good. They couldn't find the faucet in the back and were cleaning their equipment in my newly installed bathtub in a renovated bathroom and scratched it in the process (very minor scratch), but had not asked about the faucet. I had a leak that went into the carpet and the plumber who came to assess the problem had to cut a hole in a wall that had just been painted, but they painters came back and fixed it with no trace that it had been cut.
I had to tell them not to stand on beds to reach the ceiling and to make sure and cover everything completely, but otherwise all was good. They even moved beds up and downstairs for me for some tenants who were moving in in a couple of weeks. ( I tipped them for that).
They were prompt and did a good job.
I had to tell them not to stand on beds to reach the ceiling and to make sure and cover everything completely, but otherwise all was good. They even moved beds up and downstairs for me for some tenants who were moving in in a couple of weeks. ( I tipped them for that).
They were prompt and did a good job.
Howard H.
Dec 2014
unknown
Judith D.
Jul 2014
Arrived on time, lots of crew available, worked hard, worked fast, excellent quality, very professional. Far exceeded my expectations certainly an A++ job,,
Russ B.
Jun 2014
unknown
Colleen C.
Jun 2014
Provider's employees were always punctual, courteous and trustworthy. I did not feel at all ill at ease leaving them in my home when I had to be elsewhere. Work was done as promised. There was some mess I had to clean up, but that is to be expected with the amount of sanding on the walls that had to be done.
Company went to extra measures to paint a wall with some troublesome stones. They ended up trying several different products to get it to cover.
Company went to extra measures to paint a wall with some troublesome stones. They ended up trying several different products to get it to cover.
Stephen G.
Jun 2014
They're really good. The whole thing was an excellent experience. The person who did the job responded quickly. He came out and looked at it. He gave the estimate very quickly. I had difficulty contacting some of the other folks and they didn't turn their bids until a week. With CertaPro, it took them a day or two the most. Two guys came out and they did a great work. They showed up everyday. They didn't really need much input from me and they were busy working. They're here by 8 o'clock every morning and they got done when they had to get done for that day. The time from when I asked them to do the job until they started work was less than a week. They did it really quickly and they did the job. They picked up and cleaned. I couldn't ask for anything better. They gave me a range on the carpentry repairs. Those were reasonable.
Licensing
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FAQ
CertaPro Painters® of Central Arkansas is currently rated 4.6 overall out of 5.
CertaPro Painters® of Central Arkansas accepts the following forms of payment: CreditCard
Yes, CertaPro Painters® of Central Arkansas offers free project estimates.
No, CertaPro Painters® of Central Arkansas does not offer eco-friendly accreditations.
No, CertaPro Painters® of Central Arkansas does not offer a senior discount.
No, CertaPro Painters® of Central Arkansas does not offer emergency services.
No, CertaPro Painters® of Central Arkansas does not offer warranties.