AdvantaClean Of Central AR

There team did an excellent and thorough job. The blower unit I have needed special attention and they were able to figure it out make needed modifications and resolve the issues in a very professional and friendly manner.

Came out and evaluated problem. Felt very informed on the problem and process to resolve. Did fantastic speedy work. Would definitely use again. Marcus and crew were phenomenal!

Excellent ......Crew was professional.

I'll be perfectly honest that this was not the best experience I've had but I'm giving them a B because of the owner's willingness to make things right. I was scheduled to have my vent cleaned but the tech did not show up. I had to call 3 times to have someone finally tell me he had been double booked and they couldn't come out until the following afternoon. This did not work for my schedule. They then promised the tech would do everything possible to come out that evening but he never communicated with me. as it turns out they changed scheduling programs and we're having serious issues and miscommunications. As frustrated as I was, I understand stuff like this happens. The owner himself came over the next day at a time that worked for me (after business hours) and stayed until the job was complete. I really appreciate him going out of his way to make sure I was a satisfied customer. As horrible as the scheduling fiasco was, I would use them again based on the quality of the work and professionalism. Just stay on top of communication with them.

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