ARKANSAS AIR

unknown

Work was performed as asked. Provider was very knowledgable on why several of my rooms would not cool or heat. I was unable to be there at the time of service. I called a few days later to question my bill and was given a breakdown of the charges. We discussed one of the charges and I was given a refund for $48.00. Provided stayed in contact with me until I received the refund.

Ok I guess.

I was happy with them. They were really good. They were professional and polite. Their price and quality of work were excellent. They were responsive and punctual. I would use their services again in the future.

Arkansas Air had installed our heat pump 5 years ago. They did a great job at a reasonable price. Last week, the heater would not turn on, even though the thermostat, motors, and circuit breakers all seemed to be working. Arkansas Air came out and inspected the entire system. They found that the problem was a blown fuse on the blower unit. They replaced it, but were not able to find the reason why the fuse blew. They showed me everything about the unit, and walked me through what they had found. They were not satisfied with not finding why the fuse blew and told me what to do in case it blew again. They charged me $115 for the visit. A week later, the fuse blew again. I called them to tell them what had happened. They then walked me through the process of troubleshooting the unit over the next hour. At the end, we had found the problem and fixed it. They did not charge me for all of this help that they provided. Outstanding, and amazing. I was convinced of how good they were after the installation. After this latest, they get all of my business.