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Founded 2006 • With Angi since July 2008


(7) Verified Reviews

Business Details

Phone Number


802 Airport Rd

Hot Springs National Park, AR 71913


All types of flooring, granite countertops, remodels, custom showers.

Verified Reviews

A few reviews for this pro...


Stephanie B.

The Floor Store was so awesome - they helped me pick out the tile for my floors and the perfect granite counter tops to fit my style. The installers were on time and cleaned up after themselves. The staff always kept me apprised of what was going on and what to expect.

Description of Work
I remodeled my entire kitchen

Category countertops, flooring contractor, home remodeling



Shauna A.

Description of Work
Various subcontractors are used for all work. Personally, I liked every individual who did work on our house and appreciated their hard work. Generally, the work was accomplished, albeit in spurts, with virtually no communications from the project manager @ the Floor Store informing us what days/time work would be performed. Much of the work on plumbing, tile work, and shower door installation had to be redone or repaired it was so bad. The flooring cuts were not precision with many obvious flaws and gaps still existing.

Category flooring contractor



Janet B.

did not use

Description of Work
Asked them to measure for flooring. I had to keep calling to get them to come out and work with me to pick out the flooring. I was getting no response and they never followed up with me.

Category flooring contractor



John M.

Description of Work
Did not stand behind replacing defective carpeting with same advertised quality. Replaced with lesser quality and it became a problem also. Had to make numerous phone calls and threaten a lawsuit to fix the lesser quality carpeting that had become loose from the walls.

Category flooring contractor



Marie L.

Went fast and smooth.

Description of Work
Kitchen,bathroom,diningroom, living room, den.

Category flooring contractor



margaret S.

When they came out to put the floor in they told me they would cut the stone of the fireplace and put the flooring under that. He told me he would do this so it would look professional. He ended up just putting it up against that and it did not look good. He ended up getting pneumonia and he did not come out for 4 weeks. When he left he left doors from my bedroom off and the work was just not finished. Another guy ended up coming and finishing the work and he left a mess and did not do a good job. The guy who originally got sick came back and finished touching up some of the work and tried to repair a bubble in the floor. He did clean up the mess and just ended up leaving. I got a call after this as they wanted to do some repair work and I have called three times and they have not called back or came to do the repairs.

Description of Work
They installed laminate flooring through the entire home not including the bathrooms.

Category flooring contractor



Jerry S.

They did what they said they would do. There was a small problem with the installation but they fixed it right away. Laminate flooring does usually need to have adjustments, so it was not a big deal.

Description of Work
They installed laminate flooring in my whole house.

Category flooring contractor

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Eco-Friendly Accreditations
    Payment Options
    American Express, Check, Discover, MasterCard, Visa
    Senior Discount
    Emergency Service

    Services Offered

    All types Flooring. carpet, hardwood, tile, counter tops.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about THE FLOOR STORE

    How is THE FLOOR STORE overall rated?

    THE FLOOR STORE is currently rated 3.3 overall out of 5.

    What days are THE FLOOR STORE open?

    THE FLOOR STORE is open:

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 9:00 AM - 3:00 PM

    What payment options does THE FLOOR STORE provide

    THE FLOOR STORE accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

    Does THE FLOOR STORE offer free estimates?

    Yes, THE FLOOR STORE offers free project estimates.

    Does THE FLOOR STORE offer eco-friendly accreditations?

    No, THE FLOOR STORE does not offer eco-friendly accreditations.

    Does THE FLOOR STORE offer a senior discount?

    No, THE FLOOR STORE does not offer a senior discount.

    Does THE FLOOR STORE offer emergency services?

    Yes, THE FLOOR STORE offers emergency services.

    Are warranties offered by THE FLOOR STORE?

    Yes, THE FLOOR STORE offers warranties.

    What services does THE FLOOR STORE offer?

    THE FLOOR STORE offers the following services: All types Flooring. carpet, hardwood, tile, counter tops.