Final Touch Roofing Inc

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The team at final touch roofing were very friendly. Finished the job a lot quicker than expected. Very Nice and easy to deal with.
Good quality work. Would use them again in the future!

Took a month to get the job started; Work was superior; Some landscape suffered as a result; Cleanup good; Had to recall for some exposed nails on ridge areas. These were mostly fixed but the remaining had silicon/M-1 Caulk applied. No leaks detected.
3 yr labor and material warranty;

Final Touch provided a very reasonable estimate, and conpleted the roofing job within 12 days.
Quality of the work appeared to be excellent. and cleanup was complete.
Samples of their materials are available at their business office, as well as addresses of other homes having different shingle styles and colors, incase you wish to compare or see what the final product looks like, once installed.

.Very good.

They did an excellent job and their price was reasonable. The good thing was that they cleaned everything up, like nails and anything lying around. They left my yard like it was before they came; it was excellent.

Called them for a repair and Doug came out and found some hail damage. He met our adjuster at the house a couple of days later and got the ins to pay for the damage. The repairs were made and no mess left behind. Great company!

We had originally just called them to replace shingles, but when they started they found a lot of rot that we were not expecting. They took my husband up to the room to show him and he saw for himself that they were being totally honest. The work was completed in a very timley manner, they were very polite, and they left no mess for us to deal with when they were finished. When we reported that we had a small leak the week after they finished, they were back here almost instantly, fixed the problem, apologized profusely and we have had no problems with the roof since. I would recommend them to anyone needing a roof.

The cost was partly covered by my insurance because we had hail damage to our roof. I know what I paid out-of-pocket, but not the total cost of the job. I've used them on two homes, and I've been very pleased with their work. They seem to be honest and dependable.

They said that they would have it done in two days and when they were here they had it done in two days like they said. They were very careful and got everything up out of the yard. There weren't any nails or anything that I wouldn't run over. Their price was very comparable to everybody else.

They took a little longer than they said they would.There was a lot of tornado damage which put them behind. They did a really good job. They cleaned up very good.

They did a good job, but they are very busy. I gave them the go ahead to do the job, and then they let me know that that it will be two months before they could do it. Overall, I was satisfied with the job and would use them again in the future.

They do what they say they are going to do every time. They are easy to work with. The oveall experience was excellent. I would use this company again.

1. Final touch post-poned the start date for my job for over a month before they began work.
2. The crew working on my roof could not speak English, (although I know one of them could even though he pretended he cold not), and the supervisor on the job who could speak English did not remain on site to translate.
3. The crew on the roof removed the old roof in a span of one afternoon, which was good.
4. There was over 1/3 of the material delivered to my house left over after the job, mind you this is all material that I PAYED for, and the company took it with them rather than leaving the excess shingles and I was not credited for the overage on my bill.
5. The roofing crew on the roof was throwing bundles of shingles from chest high down on the roof rather than placing them where they needed them which in effect shook my entire house and caused three photo frames to crash down off of the walls onto the floor where they were destroyed, and I was left to clean up the mess.
6. Final touch did not magnetize my yard upon completion of the job and to date I have already had to replace two tires on my husband's truck which has cost us $160.00 and I shudder in expectation of the expense I will incur as we find more roofing tacks in the yard.
7. After the work was completed, Final Touch sent me a piece of paper to sign stating that my work was completed along with my final bill. I signed the slip of paper and returned it with a check for $3,500.00. They LOST MY CHECK and then had the nerve to insinuate that I was a LIAR and had not mailed them a check or that I was forgetful and absent minded and had forgotten to pay them. I asked them to credit me the $25.00 I would be out for putting a stop payment on the original check I issued them and they refused. Even though they have the paper I signed stating the work was completed they claim they do not have the check. Mind you I did not ask for a credit for the new tires, the overage on material or the cost of frames, I simply asked for them to credit me the stop payment fee for the check they LOST!

Overall, the office staff at this company is rude, inept, insulting and unwilling to help. I do not know what kind of hair brained operation they are running down there that they lose payments or conduct their business so half hazardly. This has been one the worst experiences I have ever had in dealing with a contractor of any kind and feel it is my duty to warn others of this companies unprofessionalism.