They have lied to me many times. I had to get the facts from the previous owners. But City still wants to lie to me over this house. I was going to get treatment anyway but no need to lie so much. Said they couldn't for attic because of insulation, said they wouldn't for under the house but said it was dusted even though 1st time it was not. Crawl space was never touched until 2nd time then only dusted. Never fogged. They also sprayed their chemicals I around my children and pets without telling is to clear the area until dry. One of my dogs developed a major skin irritation and City verbally offered to pay for her exam and but i never heard back from them. Very poor service, very unprofessional and were fined by the city plant board for miss use of chemicals. Because I had an employee on video spraying my dog and her food with the chemicals.
Description of Work: I had found a few brown recluse spiders in my house. When they first came out and did pest control they failed to tell me that brown recluse treatment was a separate fee. Then when they sent and inspector out he said he didn't need to because he knew where they were. They sent out another guy who said he knew the previous owners and the wife was freaking out over the spiders. The guy went halfway up the steps in my attic and dusted and set traps around my house and sprayed some. He didn't do half if what I paid for so I had to call them again and still never got the full treatment.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
$324
Johnny J.
11/2013
2.0
pest control
 + -1 more
Had previously inspected, found termite problem, recommended removal of all under house insulation (10+ yr old) as part of the termite removal job. Scheduled work for 8 am today. Did not show up until 10, and did not call to explain delay. Office mgr told me he thought tech was here when I called to inquire; tech told me HE DID NOT HAVE MY NUMBER to notify me of delay. Told them we will get some competitor's bids before proceeding. MAY still use them, but doubtful.
Description of Work: Inspection and quote, previously.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
Jose M.
03/2012
1.0
pest control
 + -1 more
It was terrible. They didn't get rid of the bugs. I tried to get them out here to spray once more. It was 3 days before a payment was due and they wouldn't do it unless I made a payment. They are in it for the money.
Description of Work: I used City Termite & Pest Control for pest control.
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Service Categories
Pest Control
FAQ
City Termite & Pest Control is currently rated 1.6 overall out of 5.
No, City Termite & Pest Control does not offer free project estimates.
No, City Termite & Pest Control does not offer eco-friendly accreditations.
No, City Termite & Pest Control does not offer a senior discount.
No, City Termite & Pest Control does not offer emergency services.
No, City Termite & Pest Control does not offer warranties.