CURTIS HEATING & COOLING INC

Our house had the air conditioning quit working so we decided to give Curtis Heating and Air a call. That was a terrible decision. We called at 2 P.M. and were told we were put on a priority list because we had no air blowing. We decided to call back at 5:02 and they said "you caught us as we were just closing. We can do an after hours repair for a charge of 200$". It was 95 degrees in the house so we decided to do it. The technician came out after 2 hours and cleaned my A/C unit with my hose and checked a few things and told me my A/C was fine. We were told the problem was that we needed to hit the reset switch. We felt dumb but our A/C was on so we paid 300$ and that was it. Over the course of the next week the reset switch needed to be flipped more and more. I called Curtis Heating and Air a week after the first visit and was told a technician could be sent out for a "similar charge" as last time. I said "I will be charged 300$ again even though it wasn't fixed the first time"? The guy proceeded to give a happy tone and say " yeaaaaah, that sounds about right". He then said " It may even cost more if it's a different thing needing repaired". Keep in my nothing was diagnosed or fixed. He hit a restart switch and told me my A/C looked fine. I called back a few days after that and was hoping to talk to someone else on the phone that didn't seem like they were just trying to squeeze every cent out of me. A lady answered this time. She was kind but informed me that my card on filed had been shredded and needed a new one on file before coming out. I give up on this company. I was expecting them to do what's right and at least tell me what's wrong with my A/C after being charged 300$. I would avoid this company at all costs!

They are very good and are good people. They are friendly and willing to help. Once they gave advice on an outside boiler fired with wood. They have gone above and beyond and I would recommend them.