TIM THE TILE MAN
About us
We have been in business in NWA since 1993. With a combined experience of over 38 years, we have the skills and now-how to produce a professional product in a short amount of time. Reliable, dependable, courteous, professional, knowledgable, clean, and prompt are words that best describe our people.
Business highlights
Services we offer
We install any application of tile, and prefinished wood flooring. Our specialty is new custom showers and repair and replacement of leaking showers., natural stone
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 0% | ||
| 10% | ||
| 0% |
"This customer NEVER made herself available to me during the entire communication process until a final call when I was ready to collect for the project. The only way I had to make contact with either of them from the beginning was to leave a message on HER phone, then she was to have HIM return my call. I met with her husband prior to the work being done. We discussed options which included a higher price for the installation of the larger tiles. He apparently forgot or did not admit this price difference to (Member name removed) and then she subsequently accused me of trying to "nickle and dime them to death." I wrote an apology for the misunderstanding to her on a note she had left me (still no face to face contact) at which point I agreed to accept the lesser amount as full payment. As for the "workers that I left at the job:" They are extremely skilled installers that have been with me for over ten years. Their talents in our field exceed those of most everybody in NWA. They are the "best of the best.""
cracks. Not a big deal, but a neuiscance. I had contacted a couple of
large contractors, but none seemed interested in a small job I found Tim
and gave him a call and he agreed to come and take a look. Gave me an
estimate and repaired the problem the next day. They removed the broken
tiles and replaced them along with necessary grout and underlayment The
job was completed in a timely manner and to my complete satisfaction...
The key factor here is that Tim showed up when he said he would and
returned the next day to perform the work. This is a rare quality these days...
His associate workman was
very professional and personable. He set about the work immediately and
completed it in reasonable time, cleaning up behind himself. They did an
amazing job of matching the grout and tile colors. One could hardly tell
there had been any changes made. The charges were very reasonable
as well..
I would have no reservations in recommending Tim and his crew for any job.
I reviewed a portfolio of their previous jobs and the work is exceptional. When
I find someone who shows up on time, completes the work in a timely manner
and charges a reasonable fee, I stick with them...
Licensing
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