MET LIFE

Leah Randolph is the best insurance agent I've ever used.  She is always pleasant, respectful, prompt, and helpful.  Although an employee of MetLife (not an independent agent), she always offers honest advice.  She quickly tells me that she doesn't handle claims, but efficiently refers to appropriate people -- but she does handle all policy issues and does it well.
I have had other insurance companies that only provided pleasant service as long  as there were no claims.  MetLife fortunatelty has been different.  In the last two years, I have needed their help for a fender-bender auto and a hail-damaged roof claim.  Their claims processing was extremely prompt, helpful, and generous.  Most recently, our house was severely damaged by a water leak.  Its a terrible thing to loose your home for several months, but again MetLife provided over-the-top helpful and generous service that made an unpleasant experience tolerable.  If I pay them premiums for the rest of my life, it won't repay this claim, so I hope to help them by referring others for the excellent service they provide.  Thank you Leah, Vanessa, and MetLife.