BR McGinty Plumbing, Heating & Air

See above.

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Very professional; did what they said they would do and cleaned everything up.

Could not be happier. They were available to answer our questions throughout the project. Made suggestions for our consideration, not demands as others have. Professional, personable and Friendly personnel. I cannot say enough good things about the company and their personnel! They do it all and they do it Right! Their after-installation service is great. They offer a yearly maintenance contract that is very affordable and, as always, their service techs are the height of courtesy and professionalism.

We called them repeatedly as the system would quit cooling.  We have crazy weather here and even in winter we have some warm days.  The condenser outside was going off at least every 2 days or more.  It continued multiple times.  On and off.  They suggested we reset the condenser by disconnecting the electricity to it.  But of course that wipes out any error codes so they couldnt tell what the problem was (they said).  They continued to send out a guy who had no idea what he was doing.  My wife specifically asked him if he wanted to look inside in the furnace closet.  The guy always said no.  His name was Major something. He claimed our unit was dirty and wanted to sell us a Maintenance Contract.  But it wasn't dirty.  Finally, I called Matt McGinty and asked that they send someone who knew what he was doing.  They sent a guy named Garry who identified the problem as the coil inside that was rusted out (on a 5 ton Rheem Premier unit about 2 years old!).  Replaced the coil under warranty. but sent me a bill for labor as the labor warranty was only for 2 years.  I am sure their position will be that they serviced it after the 2 year period ended even though they came out many times before the 2 year period ended and never got it fixed on those occasions.  BTW, did I say that their receptionist is extremely unhelpful and snotty with a real bad attitude (when I am being nice and asking why they haven't called us back when we report the continuing problem).  So last week (after the coil was replaced) we had solid rain for about a week (last week of May 2014).  Heavy 2 or 3 inches.  Condenser quits working AGAIN!!  Same problem.  I call and the gal says oh Matt is out of the office for the next week and they cant send anyone over for another week anyway.  I left Matt a hot message and of course AGAIN got no response.  Then the 2nd McGinty bill in the mail.  Now I am faced with having to replace a 2 year old 5 ton unit and also put a new coil in inside.  Ask me how happy I am.  Don't ever use these people.  Unprofessional and incompetent. 

This is how a neighbor put it to me when I first moved here. She said McGinty won't necessarily be the cheapest, but they will always give you good reliable service. I have found that to be true. They show up on time. The employees are always clean, professional and courteous. The job is done right the first time. I have used them for small jobs and big ones and I have never been disappointed. I will continue to use them in the future.

They came out 3 months ago.  It is very difficult to find someone that could put a rain gutter on a sun-room.  I give them the highest ratings and will use them again in the future if needed. 

McGinty did a good job on our pipe replacement. It took them no time at all to figure out where the leak was coming from and why it was happening in the first place. They cleaned up after themselves and did not make a mess in our home, which we appreciated very much. We would surely say that we were pleased with their services. I would also say that in general, my husband and I are not very comfortable having workers come to our home. The employees could not have been nicer to deal with and we felt they tried to make us at ease with having them in our home. Our home is now thirty five years old so I would guess that we will be calling them again in the future.