Two Men and A Truck
About us
Additional contact name - John Baldwin. Additional DBA - TMT Arkansas.
Business highlights
Services we offer
Moving and packing, boxes & packing supplies., loading and unloading, local & long distance moves, piano
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 4% | ||
| 4% | ||
| 2% | ||
| 7% |
I was happy with these movers. I worked for an oil company and have moved many times. These guys were good, not the best, but much better than the worst. They were fully satisfactory for a local move. We had no breakage / damage.
Their crew was a mix of experienced and less experienced packers and movers, which is OK as long as you keep an eye on the less experienced guys.
Their quote for the work was an estimate only, the actual cost was based on start to finish time and materials used. In my case they came in under the time estimate for both the packing and the move.
Some notes and suggestions:
We had a couple friends help pack, this saved time.
The packing supplies can be expensive. Get cost details on the quote and perhaps shop for supplies.
Time is from their shop till they get back to their shop. Understand travel time in advance. You should try to use Google Maps time estimate as a basis. Get an agreement that break time and lunch are deducted from the time.
The guys do like tips (money) and this might encourage them to meet their time estimate.
"Thank you for the great review [member name removed]! If you are in need of a moving or storage company again, please keep us in mind."
When Two Men and a Truck unloaded the Pod at my new location, they said it was the and quot;worst packing joband quot; they had ever seen, and I immediately called the Bentonville office. The GM was out of the office at the time, and the man I spoke with said that the GM and quot;mightand quot; call me back and quot;if he feels it's worth his time.and quot; When presented with photos of the damage, the GM said that I had signed a waiver so they weren't responsible for anything. I requested that they repair the damage -- not an extraordinary request! The crew didn't use the pads I had purchased which would have prevented a lot of the damage.
I called Two Men and a Truck's corporate offices and they said they couldn't mandate a solution because it was a franchise. Really disappointing since this is supposedly the and quot;movers who care.and quot;
I will NEVER use this company again. The pathetic level of concern or customer service was appalling. I have used this company four times before for moves - never again. I have an apartment full of damaged belongings and some flimsy excuses.
If you value your belongings, do NOT use Two Men and a Truck!
I SO wanted to believe they hadn't done it as th entire move went so well but there is no other explanation.
Everything went exactly as discussed - final amount, dates of move.
The guys (actually four guys and two trucks :) ) were all in uniform, pleasant, and even asked permission to use the restroom.
My few requests for special handling were accommodated.
It took them only 2 1/2 hours to load our 4 bedroom house.
Nice job!
Licensing
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