Tim's Automotive & Towing

Auto Service, Auto Towing, Auto Radiators,

About us

Additional contact name - Jessica Puryear.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

We work on foregin and domestic automobiles. Our services include; Tune Ups, Cooling Systems, Electrical Systems, Front and Rear Suspenions, Struts and Shocks, Engine Replacement and Repair, Fuel Systems, Air Conditioning Systems, Heater System, Charging Sysytems, Clutches, Tranmission replacement and servicing.

Services we don't offer

We do not Rebuild Transmissions, Alignments, or mufflers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
5%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.4
Showing 1-25 of 37 reviews

Donald G.
08/2017
5.0
auto repair, towing
  + 0 more
It went well. They informed me of the cost and what was happening at each step. THoroughly explained everything.
Description of Work: Had to have my car towed in. I did not know if it was a blown head or what. Turned out to be a blown out spark plug which damaged the coil as well and the head threads. The head threads had to be fixed along with a new coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Don D.
05/2017
5.0
auto repair
  + -1 more
They saved me hundreds of $$$. Found the small problem and fixed in 2 hours. Professional and most of all Trustworthy. They have my business!
Description of Work: Car was stalling at any stop. Unable to get vehicle to idle correctly, in a stop position.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
05/2017
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kay D.
05/2017
2.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Patricia O.
04/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara W.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jacob G.
01/2016
4.0
auto repair
  + -1 more
unknown
Description of Work: We have used them a number of times and the last time they replaced our brakes. Overall they were god but every time it has cost a little more than originally planned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

clay W.
01/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry G.
12/2015
5.0
auto repair
  + -1 more
.
Description of Work: Quality shop and people. Very good value.
Rating CategoryRating out of 5
Yes, I recommend this pro

Renee N.
12/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gerry W.
05/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Hoyt L.
03/2015
5.0
auto repair, towing
  + 0 more
I'm not one who writes a lot of reviews but really felt compelled to write you in this instance. I would never used Tim's Automotive before this instance and would not have heard of them without the prior reviews. My sports car was sitting in the garage all winter and would not start even with me trying to jump my car via generator or my other car. The battery was only a yr old and I didn't think that the issue was with that. After they came to my home and towed the car away, after a "battery" of tests, it was determined to be a faulty battery and the battery was replaced. I was impressed with the level of professionalism. They even sent someone to my home to pick me up as I didn't have a way to get to the shop to pick up my car without taking a taxi. I was also happy to save $50 for being a Angies List member. If I ever have another issue with my vehicles, I will certainly not hesitate in calling Tim's.
Description of Work: Replace battery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

Linda A.
07/2014
5.0
auto repair
  + -1 more
Very nice and professional people who do not seem to overcharge for services and so far seem to fix things right the first time. We will definitely be going back for maintenance in the future.
Description of Work: Fixed the brakes and inspected a leak in the under carriage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert D.
06/2014
5.0
auto repair
  + -1 more
Had a oil change done and they installed the wrong oil filter which came off and ruined the engine. The insurance comp-any for the oil change people paid for a rebuilt engine which tim's automotive installed. Tim's not only installed the engine, but did it for exactly what they originally ;said it would cost.
Description of Work: Replaced an engine in my auto.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

vernon E.
05/2014
5.0
auto repair
  + -1 more
Very good people to deal with. Excellent service. It took a little longer than first estimated due to a family emergency of the tech w orking on my truck. However they did a great job, and the truck is running like new. I highly recommend
Description of Work: Tune up and replace intake gaskets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Charles E.
04/2014
5.0
towing
  + -1 more
They are a great company. They offered an Angie's List coupon. I just referred a friend and he used the coupon. They are good folks.
Description of Work: I have used Tim's Automotive & Towing a couple of times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
01/2014
5.0
auto repair
  + -1 more
Tim and his entire crew were very detailed in their explanation of the numerous problems with my truck, and were thorough in their repairs. In the future I will be asking Tim to "look over" any vehicle that I plan to purchase.
Description of Work: Unfortunately, I have a bad habit of making impulsive and emotional purchases with my used cars and trucks. I purchased an older diesel work truck in the summer and had no idea what I was getting into. The truck needed some fuel injectors to be rebuilt or replaced and had a whole mess of problems with the front end. That is only a small portion of the repairs and replaced parts that they had to do, the final invoice and detailed repair sheet was 5 pages long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,386

Dale C.
12/2013
5.0
auto repair, towing, radiator service, electrician, transmission repair
  + 3 more
Went very well. On previous visits with Tim with the car, Rob mentioned that the work was needed and gave me quote. I put him off a few times and then scheduled when it was best for me. Work was done on time and on quote. I have used Tim's for the better part of 10 years and have always had good service. Rob is always upfront with cost and options and always stands by the work.
Description of Work: Replaced timing belt on my Hyundai Sante Fe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Robert D.
04/2013
5.0
my engine was bad because a unamed company had installed the wrong oil filter. The filter came off dumping all the oil and ruining the en gine. Tim's automotive replaced replaced the bad engine with a rebuilt! They did a super job and I am completely happy.
Description of Work: Tim's replaced my engine with a rebuilt and was on time, under budget, and just exactly what they originally estimated!.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Carla K.
04/2013
5.0
auto repair
  + -1 more
I complemented the mechanic at Tim's Automotive & Towing and told him I would give him a positive report on Angie's List. I was pleased with what he did. My truck had died on the interstate and I had it towed to Tim's. I could not pay for the repairs right away and they were pretty tolerant about the payment situation. They kept the truck until I could pay for the repairs, which was in about three weeks. They didn't charge me any storage. They're very professional and honest.
Description of Work: They repaired my vehicle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
04/2013
5.0
auto repair
  + -1 more
There was a insurance claim involved so it took longer Than originally planned!
Description of Work: Tim's replaced my engine and their charge was exactly as their original estimate!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Karen G.
11/2012
5.0
auto repair, towing
  + 0 more
Got them on the phone immediately - tow truck arrived within 20-25 minutes. Very courteous, very professional. Definitely will call again.
Description of Work: Towing service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie S.
04/2012
5.0
They didn't try to sell me anything I didn't need on the vehicle. They were very honest and quick. I would definitely use their services again.
Description of Work: They towed my vehicle and put a new fuel pump on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Reid B.
05/2011
4.0
auto repair
  + -1 more
It was a great experience. See the services performed section for details.
Description of Work: Tim's fixed a crazy problem I was having with my battery. I just purchased a new battery and it went dead only a week later. I took it to Tim's and they found the problem in about a day...it was related to the back window wiper motor! I couldn't believe they found the problem, let alone so quickly given the location of the problem and that it was an electrical problem. I had no idea I had a problem with the wiper, yet they were able to track it down in only a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Clearman D.
04/2010
1.0
auto repair
  + -1 more
They kept the vehicle replaced a brand new master cylinder (they were surprsed when told it was new) That's how air got into the barke system in the first place. They were still (of course) unable to bleed the brakes (without the proper equipment. My daughter, unknown to me, drove the vehicle home with almost no brakes. I finally using a method to "trick" the antilock sysytem was able to bleed the brakes using information obtained on the internet. Not only did they lie about being able to bleed the brakes they installed unnecessary equipment at exhorbitant prices. Then, they put my daughter into an obviously dangerous vehicle to drive home. I recommend DO NOT USE these people.
Description of Work: I was unable to bleed the antilock brakes without a particular tool. Tim's was contacted and assured us they could do it. They were specifically told that the vehicle had air in the antilock brakes.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Tim's Automotive & Towing
I do not show a record of this visit. The last date of visit from [this member] was from 2006 on a GMC Jimmy. Please provide me with more information so I can address this POST. Thank You, Jessica
    • 1(current)
    • 2

Contact information

904 SE 21st St, Bentonville, AR 72712

www.tims-autorepair-towing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Towing,
Auto Radiators,
Electrical,
Auto Transmission,
Auto Transportation,
Auto Accessories,
Auto Tires

FAQ

Tim's Automotive & Towing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Tim's Automotive & Towing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tim's Automotive & Towing offers free project estimates.
No, Tim's Automotive & Towing does not offer eco-friendly accreditations.
No, Tim's Automotive & Towing does not offer a senior discount.
Yes, Tim's Automotive & Towing offers emergency services.
Yes, Tim's Automotive & Towing offers warranties.
Tim's Automotive & Towing offers the following services: We work on foregin and domestic automobiles. Our services include; Tune Ups, Cooling Systems, Electrical Systems, Front and Rear Suspenions, Struts and Shocks, Engine Replacement and Repair, Fuel Systems, Air Conditioning Systems, Heater System, Charging Sysytems, Clutches, Tranmission replacement and servicing.
We do not Rebuild Transmissions, Alignments, or mufflers.

Contact information

904 SE 21st St, Bentonville, AR 72712

www.tims-autorepair-towing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed