Bob Morey's Auto Body

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I had used Bob Morey's a couple of times a few years ago for small repairs, and had no major complaints. I don't know if they have changed management or what has happened, but I would definitely NOT recommend this repair shop. My 2013 Rav4 was T-boned on the driver side. I took my vehicle to Morey's for the repair. They finished their work within a few of days of the projected date. However, the job was not complete. There were several door gaskets missing, wiring harnesses for the power windows and door locks were not placed properly and had to be redone, there were scratches on the window moldings that were not there when I left the car, and the technicians had gotten dirty, grimy hand prints all in the interior of my car. My car was still like new inside and there were even dirty hand prints on the cloth roof/headliner inside my car. I could not believe they would be so careless with my car! I noticed increased road noise after the repair that was not there before. Then someone pointed out that the two doors that had been replaced were note flush with the side of the car like the doors on the passenger side. The doors were not sealing well and allowed more noise. Eventually (after 3 trips back to the repair shop) all of the gaskets were replaced and wiring harnesses corrected. On my 4th trip to show them the situation with the doors that did not fit properly, I was told to bring it back a 4th time. I ended up trading my car for a 2015 version as it did not seem that I would ever get Morey's to make proper repairs. Each of the 3 times that I had to leave my car for more repairs, I had to borrow a car from a friend to go to work and also had to take time off work to drop off and pick up my vehicle. The were paid $8000! I should not have had to return the car 4 times for corrections that should have had been taken care of initially. The person we dealt with was Phillip. He was pleasant, but a pleasant personality does not get the work done. Doing the job right the first time gets the job done! If you do not want to spend a lot of time returning your car for getting the work completed, I would suggest you look for a different auto body repair shop!

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Replaced back bumper and side panel paid by insurance. Estimated time of repair right on.