About us
Looking for a new air conditioning unit? Does your existing unit require repairs? If you are a homeowner, look no further than Jones Heating and Air. Our products and services are exclusively for the use of residential and commercial customers. Our showroom features exclusive Trane air conditioning units for sale, and our service department provides maintenance services for all major air conditioning brands. We also do Aeroseal Duct Ceiling and are on the only provder in the area. Come visit us for real solutions to your air conditioning problems. We guarantee low prices and superior service. We have a new equipment has a full 10 year parts warranty from the manufacturer and 5 years labor warranty after installation. Don’t pay more than necessary for you air conditioning needs, contact us today! The phone numbers to reach us are: (501) 778-3324 or (800) 778-8396.We have the following licenses: Arkansas State Contractor's License#0024510415, Class A HVAC Contractor's License per Arkansas, License#01320333. We are Eco-Friendly and Recycle. We are partners with Energy Star.
Business highlights
Services we offer
Heating & A/C Repair & Replacement, Aeroseal Air Duct Sealing, geothermal heat pumps, water furnace, Free Estimates available & Second Opinions on New Equipment Replacements only
Services we don't offer
Air Duct Cleaning
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 1

Assorted photos uploaded by Jones Heating & Air Conditioning
| Number of Stars | Image of Distribution | Number of Ratings |
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| 89% | ||
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Filter reviews by service
"Thank you for this great review. We appreciate your trust in our company and appreciate the opportunity to provide for your comfort systems. It's a real pleasure to work for a great customer like you. We appreciate your business."
Our older central air conditioner needs refrigerant added every year or so, and needed 2lbs this year, pretty much as expected.
We have used Jones for many years, but did use Middleton last year - they were much higher.
I even checked Groupon offers before getting our service done, and Jones regular price was pretty close to the offers from places I was unsure of.
"Our first work for this customer was 10-7-04. Purchased a 2-ton package unit installed for $1750.00. Back on 3-2-05 checked operation of system, while there found unvented space heater in Bath producing 12 PPM CO/2. Informed customer of potential danger. We were not back again until 9 years later on May 3rd 2013, found defective heat exchanger in the unit. Part still in mfg. warranty time of 10 years. Ordered part but customer refused to pay our labor charge of $150.00 to install. We then returned the part to mfg. for credit, Another company was called then for an opinion which was the same as ours and he refused to pay their labor cost stating charges were too much. He then posted a bad review on their company also. We tried every way possible to do our job and please the customer but in this instance was just not possible."
The workers were all pleasant and steady. They arrived late on the first day (closer to 9:30 than 8:30 - I wish that I could get a real arrival time; I don't care if it is 10 AM as long as it is the actual time that they will come) and worked till about 3:30. The second day was closer to 8:30 arrival. They did not finish until 6 PM. There are still jobs to complete before the insulation can be blown in: a can light has the return vent resting on it and is pushed down, the old wall vent openings are not closed up, the bathroom vent fans are not vented to outside. These jobs will be completed, but had to be scheduled for later because of other electrical work being performed before the new insulation is blown in.
Every worker was also a smoker. Their masks were gray with particle dust, they were coughing and spitting to clear their lungs, and puffing on cigarettes. Nuts.
The preliminary test of energy efficiency shows that my house now surpasses the target for energy improvement. My heating and cooling bills, which should never be more than $0.10 per 100 sq ft at their peak, should reflect this major improvement after I upgrade the R6 insulation in the attic to R23 or more. The circulating air in my house should be cleaner now that the ducts are all sealed and intact. I like that my walls no longer have air vents in them - this will give me more options for placing large pieces of furniture in the room.
Licensing
State Contractor License Requirements
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