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Jones Heating & Air Conditioning

4.9(
8
)

About us

Looking for a new air conditioning unit? Does your existing unit require repairs? If you are a homeowner, look no further than Jones Heating and Air. Our products and services are exclusively for the use of residential and commercial customers. Our showroom features exclusive Trane air conditioning units for sale, and our service department provides maintenance services for all major air conditioning brands. We also do Aeroseal Duct Ceiling and are on the only provder in the area. Come visit us for real solutions to your air conditioning problems. We guarantee low prices and superior service. We have a new equipment has a full 10 year parts warranty from the manufacturer and 5 years labor warranty after installation. Don’t pay more than necessary for you air conditioning needs, contact us today! The phone numbers to reach us are: (501) 778-3324 or (800) 778-8396.We have the following licenses: Arkansas State Contractor's License#0024510415, Class A HVAC Contractor's License per Arkansas, License#01320333. We are Eco-Friendly and Recycle. We are partners with Energy Star.

Business highlights

Emergency services offered
40 years of experience

Services we offer

Aeroseal Air Duct Sealing, Free Estimates available & Second Opinions on New Equipment Replacements only, Heating & A/C Repair & Replacement, geothermal heat pumps, water furnace

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.98 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%
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Showing 1-8 of 8 reviews
Walter M.
Sep 2018
5.0
Yes, I recommend this pro
$7,900
Amazingly, all done and working in one day, including removal of the old system. We opted for a Trane because it was rated better in Consumer Reports than the brand Jones initially recommended. Jones was happy to cooperate, which raised the price only slightly. After three months, the system is still running perfectly. The smart thermostat is easy to set and control.
Larry N.
Jul 2018
5.0
Yes, I recommend this pro
The HVAC technician arrived on time, made the needed repairs that satisfied the home inspection required repair list. The repair costs were very reasonable.
Larry N.
Jun 2018
5.0
Yes, I recommend this pro
HVAC technician conducted himself professionally and repaired item quickly. Cost was reasonable.
Larry N.
Dec 2017
5.0
Yes, I recommend this pro
Technician completed the job in a timely fashion, was professional, thorough, and courteous.
Joshua P.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Melanie S.
Mar 2016
5.0
Yes, I recommend this pro
$90
unknown
LeAnn B.
Oct 2013
4.0
$3,500
This is an updated review based on an average of our initial experience and then a recent experience to correct the issue caused by the first visit.  Our initial visit was ductwork replacement through the Clinton Foundation Energy Efficiency Program.  The ductwork was installed in front of our unit in the crawl space blocking access to the CleanEffects air filter and decreased air flow in our upstairs area.  We did call them to come back a few times.  We did not ever totally address the blocking of the filter, therefore the filter did get clogged (our fault as much as theirs because we gave up), resulting in the failure of our heat exchanger.  Jones did negotiate with us and charged us a lesser fee to replace the heat exchanger.  We had already paid another company to reconfigure the ductwork.  Randy Jones, the owner, went out of his way to be helpful and to resolve the problem.  The technicians that we dealt with in our last experience were helpful and knowledgeable. 
MARCUS B.
Jul 2006
5.0
Yes, I recommend this pro
$3,000
Jones Heating and A/C did a wonderful job of helping us to pick out the correct air conditioner for our home. They also installed it very quickly. They did not replace any ductwork. The new air conditioner works much better than the old one. The men who installed the air conditioner were very nice, and they cleaned up all of their messes.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jones Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Jones Heating & Air Conditioning accepts the following forms of payment: CreditCard

Yes, Jones Heating & Air Conditioning offers free project estimates.

No, Jones Heating & Air Conditioning does not offer eco-friendly accreditations.

No, Jones Heating & Air Conditioning does not offer a senior discount.

Yes, Jones Heating & Air Conditioning offers emergency services.

No, Jones Heating & Air Conditioning does not offer warranties.