JC Plumbing Services

Our gas water heater gave out on the Sunday before Labor Day. We tried calling three other plumbers before reaching J C Plumbing. No answer from them but Josh from J C answered and sent Clint out. He called and asked a few questions so he knew which replacement heater to bring and had us fixed up before sundown. We couldn't be happier with the service and will be calling them the next time we need anything plumbing related. And we will definitely recommend them to anyone looking for a plumber!

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I used my home warranty to hire JC plumbing for more than one thing. First, they replaced my hot water heater, but when they left, it had a slow leak. I called them to come back out and they said they would. The next day I got a call asking about the leak and the plumber told me to take a picture of it and they would send a different plumber out. I ended up having someone else fix it.

Today they were supposed to come out to fix a running toilet and I was told they would be there around 10 so my father in law was there at 9:30 to wait on them so I could go to work. At 10:45 I called and whoever answers the phone over there is very rude. He put me on hold for 10 minutes just to come back and tell me he would have a plumber call me. Then, an hour and a half later the same guy calls back to see when is a good time, and that no one would have told me to be there at 10 because that's not the way they work. He asks me what was going on because they have done some work over there before, and made it seem like he didn't want to send anyone out. He was just a rude person and finally told me they would call me an hour before they come so I can meet them. I won't do business with them in the future.

Everything was fine - EXCEPT - You will be charged a $99.00 charge to show up.  They did not tell me that via my phone call - even though I asked directly.  Rather they responded that I would be given an estimate before any work began.  Just be aware.

A few years ago this same guy came to my house to repair something for Lowe's.   I wasn't real happy with him then but I had forgotten.   All I wanted was the parts in the toilet tank replaced.   I had already bought the parts so all he had to do was put them in.  He wanted $350 to put my parts in the tank.   I felt stuck so I agreed.   He later said a screw was loose at the bottom of the toilet.  He charged me $300 to fix that.   Before he left he wanted to clean the drain on the air conditioner and wanted $150 to do that.  The last thing I told him no.   After he left I called Jim's Old Fashioned service and they cleaned the drain for $85.  First,  I think this guy way over charged me.   He messed around a lot.   Once he said he needed to go to lowe's which was 5 minutes from here and he was gone a whole hour.  We had to leave to run errands we were gone one hour.   This guy did all the work in a total of 1 and 1/2 hour.   Essentially I had to pay him about $400 per hour.   DO NOT CALL THESE PEOPLE!   This is twice with me.   I have taken his card and written DO NOT CALL on it so I will never call him again.   He said he needed to put a new drain cutoff on if he was to guarantee that it would not leak.   In other words,   if you don't let him do work that is totally not necessary he won't guarantee the  work he did do.   What an unbelievable bunch of garbage.
To top everything else this guy has a Bible scripture on his card and says "honest work for an honest price."   I have had numerous professionals in this house to fix things.   I did not feel he was either honest on the price or his service.   I should have had better sense using someone carpetbagging on the name of Jesus to get business.  
I really regret messing with these people and will never do it again.

The actual worker ( Daniel) was excellent. Knew his stuff and was a Master plumber. He continued to have to talk to his boss about things as per the boss requirement. Daniel was told to put the pressure reducer UNDER the house when Daniel himself thot it would be better outside within easy reach ( Daniel knew more than boss!). Daniel was very professional and explained a lot. My beef is with the owner's $150 just to look at the leak ( we were desperate for time , otherwise we would have turned him away). Further, if the owner hires a good plumber like Daniel, he ought not to micro-manage every spitting detail which made a short fix into a 3 hour one !!!. He advertizes the BBB logo and so I assume thr owner(JC) is a good man just that the he needs to get back to standard fees for service charges and let his Master plumber do "master plumbing" w/o minute-by-minute contact.

We called JC Plumbing when we had our water turned on earlier that day and we had a major pipe leak. They sent two gentleman out that day that fixed the leak so we could have the water turned back on that day. They also checked through the home and discussed with us future plumbing problems we may wish to get fixed. They were courteous and honest and we'd use them again in the future if needed.

Technician immediately spotted the trouble when I gave him the symptoms. Went right to work clearing the overflow tube.

Did not go well at all.  But that's what they hoped would happen.

First they were 2 hours late. Then 1 guy shows up and inspects the work to be done. He then says he needs to check the whole house. I said why? He responded that in case there are other things wrong he can just bill us once for it. Look...I was born at night but not last night. The house is 4 years old so the toilet issue was an anomoly. So, the first guy sits outside for about 45 minutes when the SECOND guy shows up. He said he would be the one actually doing the work. He comes and swaps out the valve in all of 10 minutes then tells me he has to inspect the rest of the house. Uh, I don't frackin think so...so a THIRD guy is now in route at this time. I got the feeling the house was being cased. I'm a war time decorated Army Ranger; if anyone from there shows up with bad intentions I have some bad intentions of my one for shady business. DO NOT HIRE THESE CLOWNS!!!!

He came out and capped it.  It had not been installed properly. They were very reponsive and very polite. It was not a standard installation so they had to do a lot of extra work to get the problem fixed. They did all of the work without charging me an arm and a leg. I felt they were very fair.

They were not very good.  We know the owner at church.  We didn't want our name associated with a negative review.  I will not be calling them.  The guy that came out and fixed it was under $200.  I would tell friends and family not to call them.  I would give them a warning.  I talked to them late at night.  They promised to come the next day, which they did.  It was kind of urgent for someone to be there soon.  They answered the phone.  They made an appointment.  They kept the appointment time.  That was good.  When they got out here, they didn't really didn't know what they were doing.  He wasn't able to give me a price quote on his own.  He had to take it apart.  He took it away.  It took him a week to get back with me.  Then, it was way, way overpriced.  I would not use them in the future.  We actually used Angie's List to find a higher rated plumber and they got it all resolved. 

The previous owner paid for the work to be done. Had to come back and do the job over. Still not right.

Two guys arrived one young guy told the other what to do. told me a price and left. I was not offered a selection of fixtures to choose from and told that the only other option would probably not work. The older plumber left to get what he needed because they did not have it with them. Then was there about two hours and left again for about 45 minutes and came back finished showed me that I had water pressure asked for a dustpan  packed collected the check and left.
The floor of the shower was not washed, and I am not sure what the dust pan was used for becuase the floor was left a mess.
Then when I tried to take a shower the new control did not go all the way to Hot and all I had was luke warm tepid temperature water.
When I called and reported this the company says well maybe you just don't know how it works.
It took me three calls to get them to tell me they had a person coming. it took that person two and a half hours to get there.
I had missed the mornings work and because it took them so long to get back I missed the afternoon losing a whole day of work.
The young guy came back and said I know what it is these come with a safety feature so that you can't burn yourself. I am a 53 year old woman who has no children living in my house I wasn't asked how hot I wanted my shower. he fiddled with it said ok you have hot water and left.
I did a temperature check after the shower had been running as hot as I could get it and it was 104 degrees. My sink puts out 120 when it is turned to pure hot.
I also called five other plumbers told them what they did and was advised that this should have been a job that was between 250.00 plus parts, and 400.00 plus parts They all said I would have been given a choice of fixtures and they all said I was ripped off.
They may have Jesus Christ in their ad in the yellow pages and say they have Jesus in their hearts but they are not doing unto their fellow man as they would want done unto them.
Sorry but I regret using them and that I let the idea of losing the $99.00 consulting fee for looking at the problem make me chose to go ahead and have them fix it.

I would never use JC Plumbing and would not recommend them.

We overall were extremely disappointed.