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Founded 2011 • With Angi since February 2012
7110 Terry Lynn Dr B
Benton, AR 72019
05/15/2014
Wendy B.
We informed provider that he could have our old AC unit. We assumed this would be done at the time a new unit was installed. However a couple of days later we noticed the unit was missing. The provider admitted he had taken it because we said that he could have the old unit. We decided that this was a mistake of communication and decided we would proceed with installing a new unit. Agreed to a price of unit. When it was installed, provider realized unit was dry and without freon. That was an additional $700. It was January so we did not need the AC, but we turned it on and heard it running so we thought we were good to go. When the weather warmed up the AC did not work. We called for a second opinion. The provider had installed a 5 ton unit on a 3.5 ton coil. The unit was freezing up. Called the provider to inform him of findings from second opinion. He wanted us to front the money for another unit because he did not have the funds or vendor credit for another one. Would rarely answer text messages or phone calls. We had to have the second opinion provider install a new unit which has cost an additional $3000. This has taken months and has been a nightmare of stress and financial burden.
Description of Work
Provided annual service and installed new AC unit.
Category heating & air conditioning/hvac
05/07/2014
Dara C.
He gave us a quote for a Carrier 5 ton HA unit. He installed a unit, but only part of it was a Carrier. The outside condenser was a different brand. He said they are basically the same, but the other brand is a much cheaper unit than the Carrier. We let it go, but a couple of months later, when we couldn't get him to respond to our calls, we had another HVAC guy come take a look. We Found out Air-On had installed a 4 ton unit and not a 5 ton unit. There is a huge price difference, plus a 4 ton will not work for our addition. We found out he has installed incorrect units for other friends of ours as well. He has no resolution to how to correct this problem, and has informed us that he has no money. We feel that he has stolen from us, knowingly. Not only will we have to buy a whole new unit, but we are stuck with now a used 4 ton unit. He rarely answers the phone and when he does there is always an excuse. When he does agree to meet to discuss the problem, he doesn't show up or answer his phone.
Description of Work
Installed a completely different unit than quoted.
Category air duct cleaning
With years of experience in the plumbing industry, we are the experts you need to take care of your home or business. We handle all of your drain cleaning and plumbing needs with great care. We will treat your home as we would treat our own. Give C&D Drain Cleaning a call today, we look forward to working with you! Our services include, small plumbing repair, clear drains, camera inspection, install sewer system, and more. Call or click to schedule an estimate today!
Angi Certified
2022 Super Service Award
The Neighborly Done Right Promise delivered by Aire Serv®, a proud Neighborly company. With Aire Serv you can be sure your job will be Done Right. We stand behind our workmanship with a Done Right Promise. If your service was not done right, we promise to make it right. Contact your local Aire Serv franchise within 60 days of service and we will make it right. No matter the project, Aire Serv will get it Done Right.
Angi Certified
At AC Pros of Arkansas, you can be sure that you're getting quality HVAC service in Central Arkansas. With decades of combined experience under our belts, there's nothing we haven't seen and there's nothing we can't do! If you have an HVAC installation or a heating & cooling repair service you need in Central Arkansas, reach out to us today and get a free quote on our services! We can't wait to hear from you.
Angi Certified
2022 Super Service Award
Heating system repairs Cooling system repairs New construction Duct work repairs and additions New equipment replacement Up to 20 Seer systems available 95% gas furnaces Carbon monoxide testing
Ask for details
Air-On Heating and Cooling is currently rated 1 overall out of 5.
Air-On Heating and Cooling is open:
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 3:00 PM
Air-On Heating and Cooling accepts the following forms of payment: Check
Yes, Air-On Heating and Cooling offers free project estimates.
Yes, Air-On Heating and Cooling offers eco-friendly accreditations.
No, Air-On Heating and Cooling does not offer a senior discount.
Yes, Air-On Heating and Cooling offers emergency services.
No, Air-On Heating and Cooling does not offer warranties.
Air-On Heating and Cooling offers the following services: Heating system repairs Cooling system repairs New construction Duct work repairs and additions New equipment replacement Up to 20 Seer systems available 95% gas furnaces Carbon monoxide testing