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Home Sweet Homecleaning

House Cleaning

About us

House Keeping and Office Cleaning

Business highlights

15 years of trusted experience

Services we offer

Housekeeping services provided, bathroom cleaning, dishes, plant care, kitchen cleaning, window washing, general room cleaning, surface polishing, bed changing, carpet cleaning, oven cleaning, furniture treatment, basement cleaning, refrigerator cleaning, wall washing, house sitting, cabinet cleaning, other: organizing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
15%
3
5%
2
5%
1
20%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.2
responsiveness
4.3
punctuality
4.1
Showing 1-20 of 20 reviews

Rachel M.
10/2014
2.0
house cleaning
  + -1 more
I would do not recommend them. They cancelled twice and showed once. They charged me for both hours that I had purchased but they only worked one. I tried to get a refund from Angie's List but nobody called me back. I bought the deal to clean out the houses I moved out. I purchased twice and I wanted them to come once after the house was empty. They didn’t show up on the one the day before I was getting pictures taken to prepare for sale. Then I cancelled and moved and cancelled and moved. It got to the point where I couldn’t use except for one of the things that I purchased. She came at the end. Honestly, besides that she was lovely and did a decent job. I found that she charged me for both services but she clearly didn’t do one. Professionalism was low. It was approximately $118 for both hours but she did only one hour.
Description of Work: I bought the Big Deal for Home Sweet Homecleaning for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$118

Angelika B.
09/2014
1.0
house cleaning
  + -1 more
She missed multiple appointments and has been unresponsive.
Description of Work: I bought a Big Deal for housecleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

MaryJane S.
09/2014
5.0
house cleaning
  + -1 more
We purchased the $59.00 for 3 hours of cleaning deal that was being offered. Erin did a great job and we will definitely use her again.
Description of Work: She cleaned our floors and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott R.
08/2014
4.0
house cleaning
  + -1 more
She cleaned the main areas, kitchen, bathrooms, etc. This was a surprise for my wife, who was out of town. Only issue was that she put things away and it took us awhile to find them. But the cleaning well done.
Description of Work: She cleaned the main areas, kitchen, bathrooms, etc. This was a surprise for my wife, who was out of town. Only issue was that she put things away and it took us awhile to find them. But the cleaning well done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Geoff Z.
07/2014
5.0
house cleaning
  + -1 more
It when really well. Did a very good job.
Description of Work: Cleaned are house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Becki S.
07/2014
5.0
house cleaning
  + -1 more
We had to move the date a couple of times and Erin was very cooperative in finding a new date. She abided by our requests on specific tasks such as cleaning the shower with the special products we use and dusting. She cleaned the fans without being asked. Few of the housekeepers have done that without being asked to.
Description of Work: Erin cleaned the house in a quick and efficient manner. She asked questions which were appropriate for her task. We have arranged to have her come monthly and clean the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Fran G.
07/2014
5.0
house cleaning
  + -1 more
.
Description of Work: I had my house lightly cleaned-bathrooms and kitchen. Erin did a very good job. She was punctual, friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Fran G.
07/2014
5.0
house cleaning
  + -1 more
Everything was done professionally and timely and Erin was very friendly and nice. It was great meeting her.
Description of Work: Lightly cleaned my bathrooms and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Eve D.
06/2014
5.0
house cleaning
  + -1 more
I came across Home Sweet Homecleaning when Angie's List ran a deal for three hours of housecleaning for $59. Erin did a great job cleaning our house. She was very thorough and efficient and had a great attitude. I was especially pleased with how well she cleaned the wood floors. They were shiny and spotless and really looked the best I've ever seen them. Erin also went the extra mile by making up my daughter's bed after noticing that the sheets -- which I had just laundered -- were still in the dryer. Unexpected and such a nice touch! She was just a few minutes later than I expected her, but given that this was her first time at our house (and I think ours was her second house of the day), it was understandable. Overall, I am very pleased with the service.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Marvin K.
06/2014
3.0
house cleaning
  + -1 more
Erin was 30 min late, "I'm running late, sorry", too talkative, asked personal questions about my home. She finish on time, but did not or was not able to remove grime from floor of shower stall and did not scrub tile floors, only damp mopped. Also used some of my cleaning supplies.
Description of Work: $59/3 hrs. Cleaned 3 bathrooms-tubs, shower stall, toilets, mopped floors.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$59

Kristin W.
06/2014
5.0
house cleaning
  + -1 more
Erin does a great job and is very responsive and easy to get in touch with. She brings her own supplies and equipment and is always very careful about how she cleans and the products she uses. I'd highly recommend her.
Description of Work: Monthly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Debbie H.
06/2014
4.0
house cleaning
  + -1 more
Was 30 min late and did not clean the full 3 hours as advertised. Did not deep clean. Only surface cleaned. Was unapologetic about being 30 min late.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$59

Becki S.
06/2014
1.0
house cleaning
  + -1 more
Since they never showed up or contacted me I cannot provide any type of positive review.
Description of Work: The provider never returned our call. I looked in the Yellow Pages and they were not there either. So based on the results I could not never enter a review.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

amanda C.
06/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: See Incident Reference #140603-003921

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$59

Pam E.
02/2014
5.0
house cleaning
  + -1 more
She did great, and communicated often with me if she had a question or a concern. She was worried when some of the stains wouldn't come out, but we already knew some of them probably wouldn't. I appreciated the concern, and that she was keeping me informed. I felt like she was focused on doing quality work, again, much appreciated. She was very detail oriented and took care of the smallest details, like dusting the doors. She was friendly, reasonably priced, and did a thorough job. Highly recommended.
Description of Work: Erin cleaned my whole house and shampooed some of the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Omie M.
10/2013
4.0
house cleaning
  + -1 more
The provider was very dependable, professional, and friendly. She was very responsive to requests or suggestions, and was willing to do what it took to do her job well and to my satisfaction. I would highly recommend her to anyone looking for trust-worthy, dependable, reasonably priced help with their house cleaning.
Description of Work: Cleaned two 2000+ square foot homes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Robert S.
12/2012
1.0
house cleaning
  + -1 more
I was never contacted back by the company
Description of Work: I was never contacted back by the company
Rating CategoryRating out of 5

Response from Home Sweet Homecleaning
Dear Member, I do not know you nor have I ever been contacted by you so please don't post on here like that. I have never not contacted a client back or a future client. I am one of those that recieves all my emails thru my phone and o am quick to respond. There could have been some kind of issue on your part or even with the site but I assure you it was not my part. I would be more than happy to speak with you if you would like for me to give you a call Thanks, Erin

jim H.
04/2012
5.0
house cleaning
  + -1 more
she has been providing house cleaning service for several monthsalways prompt, cheerful, & does a good job.
Description of Work: she has been providing house cleaning service for several months always prompt, cheerful, & does a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DesaRae L.
04/2012
5.0
house cleaning
  + -1 more
We love Erin! she was flexible and rescheduled at my request without any problems. She arrived on the newly scheduled day on time and ready to work. She did bring her own cleaning products and equipment, which was awesome. We did a quick walk throughof the rooms to be cleaned and she got right to work. She was fast, thorough, and attentive. We also discussed once a month deep cleaning and the price and it is very reasonable. $20 more for her to do the walls, baseboards, oven, etc. We will be using her for a long time
Description of Work: We hired Erin to perform basic cleaning every other week and deep cleaning once a month. First visit was a basic cleaning; dust, glass, dishes, counters, bathrooms, floors, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Summer H.
02/2012
5.0
house cleaning
  + -1 more
She does a great job. She is very pleasant.
Description of Work: I use her for general house cleaning a couple times a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    3 Rhonda Ln, Bellavista, AR 72715


    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Home Sweet Homecleaning is currently rated 4.2 overall out of 5.

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Home Sweet Homecleaning accepts the following forms of payment: Check
    Yes, Home Sweet Homecleaning offers free project estimates.
    No, Home Sweet Homecleaning does not offer eco-friendly accreditations.
    No, Home Sweet Homecleaning does not offer a senior discount.
    No, Home Sweet Homecleaning does not offer emergency services.
    No, Home Sweet Homecleaning does not offer warranties.
    Home Sweet Homecleaning offers the following services: Housekeeping services provided, bathroom cleaning, dishes, plant care, kitchen cleaning, window washing, general room cleaning, surface polishing, bed changing, carpet cleaning, oven cleaning, furniture treatment, basement cleaning, refrigerator cleaning, wall washing, house sitting, cabinet cleaning, other: organizing.

    Contact information

    3 Rhonda Ln, Bellavista, AR 72715


    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM