Additional DBA - Lowe's. Store number - 2885. Additional phone - (800) 560-7172. Additional email - [email protected].
Large & small appliance sales.
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
0% | ||
0% | ||
33% | ||
33% |
Bought all appliances from this vendor. Checked manufacturer reviews and all were high. November 17th microwave stopped working. Repairman said part was needed and would be out the following week. Still waiting as of December 11. Over the course of time I've been told several different arrival dates for parts which all fell through. Have been told can't supply new one because it's over thirty days. Was also told not Lowe's problem; it's the manufacturer. Today the dishwasher from same manufacturer isn't working. Was told they have no one in the area to repair it! HUH??? Disagree that it isn't Lowe's problem since paid them the money. Today finally found a supervisor who is putting in a request for replacing the unit. But the burning question is why would ANY COMPANY sell something when they have no one in the area to do repairs?? When it seemed the gas stove might join the ranks of the non-functioning was also told there was no repairman in the area. Bad business all the way around. And I truly hate turning in this report as I have been a faithful customer of Lowe's in three other states and never have I met such incompetence in any of them. This one is a black mark on Lowe's, up until now, stellar record.
By the way, I also bought extended maintenance agreements.
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Sunday: | 9:00 AM - 6:00 PM |
Monday: | 7:00 AM - 9:00 PM |
Tuesday: | 7:00 AM - 9:00 PM |
Wednesday: | 7:00 AM - 9:00 PM |
Thursday: | 7:00 AM - 9:00 PM |
Friday: | 7:00 AM - 9:00 PM |
Saturday: | 7:00 AM - 9:00 PM |