Valley Moving & Storage Inc

They came down to Wasilla in their truck. They did a really good job of packing things that were fragile, like tv's and stuff like that. I had boxes organized depending on whether they were going into storage or directly into her home and they did all of that. They brought everything into her new apartment and set up her bed and things like that. They drove down to Homer loaded the truck, stayed the night and then went back the next day. We had a really hard time finding someone to move her out of Homer. These two guys that showed up, it's a fairly big operation because they also do storage among other things. They did a really good job. The experience was great and my mom was very pleased. I think their price was fair as they had to drive 300 miles there and back. They showed up on time down there and up here. Very professional.

I lived in Palmer which is 10 to 12 miles away. I bought a house to be closer to mom. They moved everything and I only had one thing go astray. It was a lamp base and it got broken, but that was the only thing out of all the stuff that got moved. I hated that lamp anyway, so it was a good excuse. They did a really professional job. They could picked everything up, I couldn't be there and here so I left it to my brother and sister in law, and came over here to meet them and they showed up on time, unloaded everything, put everything where I asked them to, set up my bed. I had things stacked and marked for kitchen etc and I asked them to put that in the garage and they did that. I don't want to move anymore but I would use them. They packed my pictures, they had a special box and nothing else got broken. There is somebody in the office that answers the phone, they bring the boxes and if you don't use them, they take them back and credit you for them.

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I had researched other moving companies, but Valley Moving and Storage were the only ones who provided an in-home estimate, which I found to be a valuable resource. I received an estimate for $1.28 based on a 6,000 pound estimate. I was not told until they had already taken possession of my belongings that the price per pound goes up the more you lower your overall shipping weight. Having sold half of what I had and coming in at around 3,000 pounds the price was only $400-500 less than the original full wieght estimate with almost twice the weight. They also asked if I needed boxes. When I said that I did they offered to provide me with them. When I asked how much they cost I was told that it was included in the price of the shipping. It was not until after they had possession of my belongings that I was informed that I was going to be charged an addittional $165 for the boxes I used to pack my own belongings. I also was not told until after they had possession of my belongings that there would be an additional fee if the movers had to go up any stairs. I ended up having to pay two movers an additional $80 a piece and had to move my own boxes. I was also not told that if the moving company could not fit their truck into my apartment complex that I would be responsible for arranging transportation. Another $100 for a U-haul and gas in order to move it from their truck to my u-haul, drive my u-haul to my apartment complex and unload everything myself! This is not to mention the multiple items which arrived broken or another movers belongings that were packed in with mine.