Areas of the roof leaked during heavy rain storms damaging the interior ceiling. Vendor would not return phone calls. They came out to inspect their work only after we went to their office and spoke to them face to face. After that, they never returned phone calls. We finally hired another vendor who repaired Red Mountain Restoration?s shoddy work. This cost us $1,750.
Description of Work: Vendor replaced roof.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Timothy H.
05/2013
2.0
home builders
+ -1 more
.I was referred to this company through an insurance provider but I chose not to use them for a few reasons. This has nothing to do with their work since I chose not to use them for work needed. However, I will explain in detail the process and what I tried to accomplish. I first called the owner Sam to get a bid on a home I am purchasing. I was going to get a 203K FHA loan with cosmetic repairs done. He had a worker come out on a Thursday and since our time frame for 203K loan is short I was needing the bid done as quickly as possible. After the worker came out, we spent about an hour going through the house, he said he would get a bid to me that evening or at the latest the following morning. Nothing that evening, so I expected next morning. Nothing next morning and so around afternoon I called the person and he didn't answer. He didn't return any phone call, didn't email me, didn't text me back. Monday I had yet to receive a bid and had yet to receive a single phone call for all my inquiries. Finally, Sam sent me a bid Monday morning. The bid, after consulting a few other contractors was extremely high. The hard wood flooring bid for a small foyer and living room of a home only 1,300 square feet came in over 5,000 dollars to to the hardwood flooring!
Description of Work: I was referred to this company through an insurance provider but I chose not to use them for a few reasons. This has nothing to do with their work since I chose not to use them for work needed. However, I will explain in detail the process and what I tried to accomplish. I first called the owner Sam to get a bid on a home I am purchasing. I was going to get a 203K FHA loan with cosmetic repairs done. He had a worker come out on a Thursday and since our time frame for 203K loan is short I was needing the bid done as quickly as possible. After the worker came out, we spent about an hour going through the house, he said he would get a bid to me that evening or at the latest the following morning. Nothing that evening, so I expected next morning. Nothing next morning and so around afternoon I called the person and he didn't answer. He didn't return any phone call, didn't email me, didn't text me back. Monday I had yet to receive a bid and had yet to receive a single phone call for all my inquiries. Finally, Sam sent me a bid Monday morning. The bid, after consulting a few other contractors was extremely high. The hard wood flooring bid for a small foyer and living room of a home only 1,300 square feet came in over 5,000 dollars to to the hardwood flooring!
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Contact information
2262 Rocky Ridge Rd. Suite 104, Vestavia Hills, AL 35216
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Service Categories
Homebuilders
FAQ
Red Mountain Restoration And Construction is currently rated 1.1 overall out of 5.
No, Red Mountain Restoration And Construction does not offer free project estimates.
No, Red Mountain Restoration And Construction does not offer eco-friendly accreditations.
No, Red Mountain Restoration And Construction does not offer a senior discount.
No, Red Mountain Restoration And Construction does not offer emergency services.
No, Red Mountain Restoration And Construction does not offer warranties.
Contact information
2262 Rocky Ridge Rd. Suite 104, Vestavia Hills, AL 35216