A BETTER SVC CO LLC
About us
Our name says it all. We strive to be a cut above all other service providers in the heating and air conditioning industry. We are full service providers with on call personnel for after hours emergencies. Our basic service call is $80.00 - this covers 45 minutes on the job. We are authorized heat pump dealers through Alabama Power Company and authorized split system installers through Alagasco. Our Primary line is TRANE with a secondary line of Rheem equipment. Please call if you have any questions regarding our service maintenance agreements. We look forward to hearing from YOU!!
Business highlights
Emergency services offered
25 years of experience
Services we offer
Full Service Heating Ventilating and Air Conditioning Installation both residential and commercial. New construction and existing. Trane Dealers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.025 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 25 reviews
Lucile B.
Mar 2019
They have been very helpful and are really good people. They have given excellent advice which has saved us money. They are honest and we would highly recommend them.
Response from A BETTER SVC CO LLC
"Thank you so much for this review! We always strive to take care of our customers, however, it is always nice to get feedback from our customers. We look forward to working with you in the future! Best Regards, Linda J. Crowder"
Wanda K.
Sep 2016
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Barry M.
Dec 2015
unknown
Response from A BETTER SVC CO LLC
"Dear [Member name removed], Thank you so much for the positive feedback. We always strive to take care of our customers in a thorough professional manner. However, it is always very nice to hear from a customer that we have been successful in providing them with good service. We hope we are able to serve you again in the future! Again thank you for the opportunity to serve you. Best Regards, Linda J. Crowder A Better Service Co., LLC"
Mercy P.
Aug 2014
He did excellent work.
Response from A BETTER SVC CO LLC
"Thank you for this review and rating! We appreciate your business and look forward to serving you again in the future! Best Regards, Linda J. Crowder Partner"
Katherine H.
Aug 2014
Service was prompt and courteous. Cost was reasonable based on past experience with other heating and A/C contractors. Answering service with service available after hours. I will definitely use their services again! Note: service was for two units, heating and A/C, included replacing some parts.
Response from A BETTER SVC CO LLC
"Thank you so much for the review of our company, [member name removed]! We always hope to perform in a manner that will please our customers and assure future business. Very grateful for the review and look forward to taking care of your heating and cooling needs for many years to come. Best Regards, Linda J. Crowder"
Shermon R.
May 2014
unknown
Response from A BETTER SVC CO LLC
"Thank you so much for the feedback. We are always grateful for any and all input from our customers. We look forward to serving you again in the future!"
LEWIS M.
Apr 2014
unknown
Response from A BETTER SVC CO LLC
"We so appreciate positive feedback from our clients. Thank you [member name removed]. We look forward to serving you in the future."
Christopher W.
Jan 2014
Called at 7:30am, Thomas was on-scene at 9am. Quickly identified bad fan unit and replaced with new fan and capacitor with new parts on-hand in his truck. Checked coolant and added a few pounds. Thomas was very professional, honest, knowledgeable and helpful with answering questions. History: He was on the same work crew that did a larger HVAC equipment changeout in my home 10 years ago.
Impressed and Very satisfied. A Better Service Company is first on my list for any HVAC work.
Impressed and Very satisfied. A Better Service Company is first on my list for any HVAC work.
James V.
Sep 2013
Furnished and installed a Trane Air Handler. The office staff was very friendly and responsive, The Installers were on time the day of the install. They were professional and courteous, and worked non-stop until the job was completed. A minor adjustment was made for air noise at a later date. The office staff was forward thinking and sold me an air handler that would convert to the new coolant(my compressor is now using out dated R22 Freon) when the time comes to replace the my existing compressor.
I recommend this customer service friendly company.
I recommend this customer service friendly company.
Erin O.
Jul 2013
A better Service Company was able to come the same day I called, after waiting almost 2 days for another company to come for the same problem. They fixed the problem, and the price was reasonable. I would definitely call them again.
George B.
Jul 2013
Good experience highlighted by a reduced price and no-drama installation.
Joseph F.
Jun 2013
Came out and installed the new compressor in the time frame provided. Told us to let them know if the system froze up as that would indicate a freon leak. System froze up and we called right away. They found the leak, repaired it and everything is perfect! No additional charge to repair the leak. I would highly recommend A Better Service Company for your Heating and Cooling needs!
David B.
Apr 2013
I was satisfied with the job and I thought the price was fair.
Jerry F.
Dec 2012
They disposed of the old AC and furnace and installed the new. They were very honest and professional.
Penny F.
Nov 2012
They came out the same day I called which was a Friday. They called both times before they headed to my house to let me know when they will be there. On this trip they had to fix the furnace, they gave me an estimate of how much it would cost before they came back to finish the repair. They even explained why the unit made the noise that it was making and that it was normal. Before they left they let me know that there was nothing extra that they had to fix so the bill would not change from what I was quoted. I will definitely use them again.
Peter S.
May 2012
Two service providers, one who goes by "Hodo" came to our house on time. We needed our air-conditioning unit serviced and wanted to consult with them about putting some more ducts into two rooms that don't get cool enough. They did the work very quickly and let me watch and explained what they were doing as they cleaned the unit outside. Then they came inside and consulted with us about how we could make our whole system more efficient. We talked about window units verses adding extra ducts and about adding more insulation into our attic. Hodo even got a ladder and looked into our attic for us. I couldn't imagine a more responsive crew. If we get the ducts added we are definitely going to call this company for the work.
James V.
Mar 2012
is also rated on Angies List with less that
Patricia C.
Dec 2011
The overall experience went well and I was very pleased to have a properly working system. Additionally I was very pleased with the professional manner of the technician. The fact that I could be billed after the work was a nice perk but interestingly, after waiting a month to receive a bill, I finally called and a bill was sent.
Jane O.
Sep 2011
My family returned home from a trip late on a Saturday night and discovered that our A/C was not working. I called A Better Service Mid-morning on Sunday. The technicians arrived within an hour and quickly figured out the problem. They replaced the motor on the outside cooling unit and had my house cooling in about half an hour. They were also prepared and equipped to deal with the surprise wasp nest that was behind my cooling unit. Extremely knowledgeable and professional technicians. They had every tool and replacement part needed to solve the problem.
Fred I.
Sep 2011
~ see above :)
JOEL S.
Aug 2011
great
Blythe J.
Aug 2011
When I called they said they couldn't come until the next day, but they were here first thing. They did the work quickly and were not gone long to get the parts. Must admit the old fan unit looked really beat! They installed quickly, and we were cool again!
They did not leave an invoice, but said they would send one. I did not recieve a bill right away, but later got a bill saying my payment was past due. I paid promptly, and wrote on the bill that this was the first one I had seen. I'm not sure of what price other companies would have charged, but think it was a reasonable price for this repair.
They did not leave an invoice, but said they would send one. I did not recieve a bill right away, but later got a bill saying my payment was past due. I paid promptly, and wrote on the bill that this was the first one I had seen. I'm not sure of what price other companies would have charged, but think it was a reasonable price for this repair.
Chemekia M.
Jul 2011
The technican were promt, courteous and very professional.
John P.
May 2011
Quick response and a quick fix (leak detected, sealed and system re-charged).
John D.
Apr 2011
I called A Better Service Company for a quote on replacing the heating and Air conditioning unit at my rental property in Tuscaloosa (I live in Kansas City). With-in a couple of hours, they had called me back with a quote on a Rheem unit that was in line with other quotes I had received. It included installation and the removal of the old unit. Asked when the work could be done and how long it would take, they said it could be done the next day (Thursday) and it would take half a day. I requested time to research the Rheem unit (which rated high with Consumer Reports) and get other bids and they were very accomodating. I called back the next day to give Linda the go ahead and was informed that unfortunatlly Thursday was booked but it could be done first time Friday morning. The tenants contacted me Monday to say that ABSC had been on time, polite, professional did a great job and did everything they promised.
Licensing
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FAQ
A BETTER SVC CO LLC is currently rated 5.0 overall out of 5.
A BETTER SVC CO LLC accepts the following forms of payment: CreditCard
Yes, A BETTER SVC CO LLC offers free project estimates.
No, A BETTER SVC CO LLC does not offer eco-friendly accreditations.
No, A BETTER SVC CO LLC does not offer a senior discount.
Yes, A BETTER SVC CO LLC offers emergency services.
No, A BETTER SVC CO LLC does not offer warranties.