The Window And Door Pros

About us

Additional DBA - Window & Door Pros.

Business highlights

Emergency services offered
24 years of experience

Services we offer

Replacement Windows, and glass repair and replacement., doors

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%
Showing 1-18 of 18 reviews
Brett K.
Mar 2018
5.0
Yes, I recommend this pro
$250
They came out to do an estimate at the agreed upon time, and when the glass came in they came out and completed the job. They were prompt, courteous and professional. I would recommend them for your next window or door project.

Lisa R.
Apr 2017
5.0
Yes, I recommend this pro
Everthing went smoothly. Very nice and efficient installation guys. Price was much more competitive than other service providers. Would definitely use them again.

Martha C.
Jul 2016
4.0
Yes, I recommend this pro
.

Martha C.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Christina M.
Apr 2016
5.0
Yes, I recommend this pro
$2,100
Danny was very couteous. He placed two windows that were very difficult to get to and replaced the siding on all the dormers. Work done as stated and within timeframe. Very reasonabky proced and will use them again in the future. Very pleased with all work done.

Lynn D.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Timothy P.
Oct 2014
5.0
Yes, I recommend this pro
$6,000
unknown

Steve B.
Jun 2014
5.0
Yes, I recommend this pro
$2,000
We requested estimates from 4 different companies to replace a large picture window on the front of our house that had lost its seal and was fogged up. Rather than go with a vinyl or aluminum type window, we decided to replace with another wood type sash. Plus, we felt wood fit the look of our house better than other materials. WIndow and Door Pros had the best solution and price. All other companies were priced higher and/or not interested in replacing with wood.
As estimated, it took 3 weeks to manufacture the window. Installers arrived on time, worked very quickly and were very professional. Great experience.

Jim R.
Jun 2014
4.0
It was way too high.

James P.
Jun 2014
5.0
Yes, I recommend this pro
$185
The company keeps scheduled appointments work is very professional

Rene L.
Jun 2014
5.0
Yes, I recommend this pro
$250
Super quick and even realized that the windows had a security system built into them which I hadn't thought about. He took the time to transfer it to the new window.

Jason A.
May 2014
5.0
Yes, I recommend this pro
$450
We had a double-pane window in our living room, of which both the top and bottom sections were cracked. The Window And Door Pros were able to remove the old glass panes and replace them without replacing the entire aluminum window frames. I spoke with Dan a few weeks before and he came out to the house, measured the window and gave me an accurate estimate. He explained that it could take up to 4 weeks to get the glass panes ordered. He called me 2 weeks later was able to fit me in earlier than expected. The gentlemen that came to install the new glass were professional and courteous and were done in about an hour.

Amber C.
Mar 2014
5.0
Yes, I recommend this pro
$5,700
We decided to go with another company because of a slight differnece in the product offered. I think we would have been happy with windows he quoted. The other company's bid was a little less but not much.


Debra Z.
Jan 2014
5.0
Yes, I recommend this pro
$150
They were professional and polite and contacted our tenant right away to get this taken care of. I would highly recommend them!

Timothy S.
Oct 2013
5.0
Yes, I recommend this pro
$1,500
All work was done professionally and in a timely manner. Cost was reasonable. Would definitely use again.

Valorie P.
Apr 2013
1.0
My husband first called a lady answered and took our information stating
Danny was out on a job but might be able to come by that afternoon.
After a week we called again. She stated he tried to call on a Sunday
but didn't get an answer and left a message on my cell. I had no missed
calls or voice mail but could have hit a wrong digit. He was then
suppose to come that afternoon but I was ill and so we left a message
and stated Thursday or Friday. He indeed came about 6:00 PM on Friday
3/15/13 to check our windows. We had a couple that were not opening
correctly. He informed me of the problem and that the company who made
our windows is our of business. He stated the parts were changeable
but he needed to do some research to see if could find interchangeable
parts. He said, and quot;Give me 2-3 days to research and I will get back with
you.and quot; Okay, sounds great. He said he really didn't want us to have to
replace other wise perfectly good windows. After a week and a half I
called to follow up. The lady who answers the phone tells me he has to
look into and that she will remind him. She spoke to me in a tone that
she was frustrated that I was even calling since he said he needed to
research it. I said thank you and hung up the phone. I then took it
upon myself to do some research. With in five minutes I found the parts
he told me needed to be replaced. I also found a video with detailed
instructions of how to change the parts. Today, my husband took about
15 minutes and repaired the windows. We did not even need new parts to
make the window open. There is a and quot;footand quot; broken and we were able to
order it for a whole $2.00.
I understand that people are busy but don't tell me I will hear something in 2-3 days and not call. Then for whom ever answered the phone to act as if I am bothering them is ridiculous. It seems like you are calling their home when you call. It doesn't seem to be profe
Response from The Window And Door Pros

"Dear [member name removed] We would like to offer our sincerest apologies for failing to provide you with superior customer service. It was never our intention to make you feel your call was frustrating. If anything we were frustrated with ourselves for failing to find a solution for your window repair. We were trying to find products for your particular manufacturer which we knew were out of business and our distributors sometimes aren't eager to help us find the minor things that they aren't going to make a larger profit on, so we kept hitting dead ends on it. Its our desire to help everyone find the solution they need. As Dan had mentioned we certainly don't want to try to sell someone new windows when you just needed a minor fix. The majority of our repair calls are glass related (fogged or broken) or rot related and we just weren't sure where to find your parts. Instead of not giving you a direct answer, we should have just told you we were hitting dead ends and we do apologize. We were very glad to hear you did find an inexpensive solution and we hope you get several more years out of your windows. We hope you will accept our apology. Sincerely The Window and Door Pros"


Caroline E.
Mar 2013
5.0
Yes, I recommend this pro
$5,800
Dan was not only punctual but very accommodating. He brought by samples of different windows so I could see my options. His quote was on target compared to others I received. The installation was on time and completed in 2 days as he said. The site was clean and he supervised each step. Dan also followed with a call 2 days later to make sure I was satisfied.

Tracy H.
Dec 2012
5.0
Yes, I recommend this pro
$240
Danny is great. He's done some custom mirrored walls in bathroom for
us before and also cut out custom solid security door and added glass
panel for light in the past. Highly recommend.

Jon S.
Jun 2012
5.0
Yes, I recommend this pro
$3,500
I made several calls to contractors. Danny showed up first on a Saturday morning and was very professional. He wasn't pushy yet appropriately gave guidance and had a sample product to help me understand what certain kinds of windows would look like. I ended up going with him because of how straight forward he was. Price was middle of pack, but responsiveness, professionalism, quality and overall experience was an A. Crew seemed very knowledgeable.

Charles W.
Apr 2012
5.0
Yes, I recommend this pro
$3,000
I was quite satisfied. They were prompt to come out and give an estimate. They stuck to their estimate. They did a very acceptable job. I would use them again.

David H.
Feb 2012
5.0
Yes, I recommend this pro
$2,000
Danny, owner of The Window and Door Pros is a true professional and a craftsman. He always does what he says he will do, shows up on time or calls if he is delayed. He has had the same two employees for many years and they both do quality work. They have done work for me 3 or 4 time over the last 6 years and I have never had a complaint or a problem. If you need any carpentry work done, please give Danny a call. He will treat you right!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Window And Door Pros is currently rated 4.9 overall out of 5.
The Window And Door Pros accepts the following forms of payment: CreditCard
No, The Window And Door Pros does not offer free project estimates.
No, The Window And Door Pros does not offer eco-friendly accreditations.
No, The Window And Door Pros does not offer a senior discount.
Yes, The Window And Door Pros offers emergency services.
No, The Window And Door Pros does not offer warranties.