AAMCO Transmissions And Total Car Care

Transmission did not last 5 months or 12k miles, now warranty is not being honored. In March of 2018 my transmission gave up in my truck. My family had been using Aamco Trussville since the doors opened, so obviously I would trust them with mine. In July my truck started making noise one morning, next thing I know it had locked up tight before I could even react. Could not even turn the crank with a socket and all the spark plugs out. I called Aamco in Trussville just to make sure it couldn't be the trans they had just "rebuilt" . I was assured that there was no way a transmission failure could cause an engine to seize like that and they would be happy to price me some engine work. Being in the auto industry myself, I decided I would price and engine and install it myself eventually since I had another form of transportation to get me by. Well here I am in Jan. of 19, still in warranty. I have pulled my motor and behold, the transmission is locked up tight, WILL NOT TURN. Motor turns fine now that it is disconnected and has great compression on all cylinders. I contacted Aamco Trussville to tell them my situation and was fully expecting them to be gentlemen and fess up to their mistake. As soon as I mentioned it was out of the truck and I could bring it down for them to see, I was told it would not be under warranty because I pulled it. The only reason I pulled it is because we were all under the assumption (including Aamco) my motor was locked up. They are now saying they are under new management with new staff and can't take my word for someone else that was in the previous staff telling me what they did. Well, Aamco of Trussville is Aamco of Trussville.I just want my truck back. My wife is a stay at home mom and I've been driving her only form of transportation lately. This is a strange position for both of us to be in, I understand that. But whats right is whats right. I work hard and am an honest man. I feel like I am being taken advantage of and thrown away because they have all the customers they need. I know places like this, cant stand by the product, rotate staff. Cycle continues. I was also made aware that the man that rebuilt my transmission was fired because he was taking money and not delivering on the job or cutting corners. The owner knows exactly what happened to me and is not helping me one bit.

unknown

My Buick Terraza van has been the best car I've ever owned, completely trouble free until it reached 189,000 miles and I started getting occasional hard shifting problems. After visiting and discussing estimates with two AAMCO Dealers, I assigned the work to the AAMCO Dealer on Wilmington Pike, Dayton, OH. This one was listed with Angie's List and offered a $200 COUPON. This dealer removed and rebuild the transmission. The work was completed on time and the transmission appears to be working as it should. The final bill was over $2600 (this included the $200-off coupon). The initial AAMCO dealer I visited was one closer to home,located on SR725 in Miamisburg, OH but I did not select this one because again they were NOT listed in Angie's List. This dealer did however take a great deal of time to discuss the rebuild job with me. He advised very specifically that there was a great deal of rebuild history with my Buick's particular transmission. This history and experience showed that most often rebuilding this transmission resulted in a bill around $1800-1900. The owner of this dealership also advised that most frequently, there is a particular valve mechanism that begins to fail, causing the occasional hard shifting issue. The AAMCO Dealer I selected (Wilmington Pike in Dayton OH) checked out the transmission and advised the final bill could be anywhere "UP TO" the $2500-3000 range. He never suggested that the rebuild might be closer to $1800? Still, I frankly remained persuaded by the first dealer's suggestion that abundant experience indicated a more likely bill around $1800-1900. That did not happen as my final bill was over $2600. I will never know if I would have ended up with a bill around $1800 going with the AAMCO Dealer in Miamisburg but I will wonder about the disparity in speculation as to final cost. I must say, the transmission seems to be working perfectly, it just costs more than I expected.

Things with them were good. I felt that the price was good. I like their professionalism, they went out of their way to make me happy, and I felt good about that.

Brought in my 1978 Chevy Silverado C10. Business as usual. Got checked in and left the car with them. Car was ready when I got back to pick it up.

Brought in my 1978 Chevy Silverado C10. Business as usual. Got checked in and left the car with them. Car was ready when I got back to pick it up.

Everything about my experience with Brian and AAMCO Transmission was wonderful except having to pay for it. That being said, he was the only person I contacted. out of three companies, that asked me about my vehicle. The others first asked what type of warranty I wanted. Brian asked lots of question and was sooooo very nice about everything. After doing the repairs, he made sure we brought it back after a period of time to see if our car was running correctly and took it for a drive. I have nothing but good things to say about Brian and AAMCO Transmission. Do not hesitate to let him be the service guy for you.

This is an Older vehicle, transmission was showing signs of not shifting correctly, transmission was removed and rebuilt.

Everything about my experience with Brian and AAMCO Transmission was wonderful except having to pay for it. That being said, he was the only person I contacted. out of three companies, that asked me about my vehicle. The others first asked what type of warranty I wanted. Brian asked lots of question and was sooooo very nice about everything. After doing the repairs, he made sure we brought it back after a period of time to see if our car was running correctly and took it for a drive. I have nothing but good things to say about Brian and AAMCO Transmission. Do not hesitate to let him be the service guy for you.

They were actually very good. They are very thorough and stuck to price they said that it would be. They seemed professional and knowledgeable. They were much cheaper that the dealer. I would say that they know what they are doing and they stick to their quote. I've had no problems. I also have a warranty.