Absolute Air

Excellent as always.  I always tell him that since my house is zoned by floors with different units and I am never completely without heat or air that he can put someone who is totally out of service ahead of me.  But even with that I have never had to go more than 24 hours without him coming out.  As a matter of fact, the first A/C problem occurred Friday afternoon of the Memorial Day weekend at 4 o'clock in the afternoon.  My neighbor was laughing saying "good luck" on getting someone out before Tuesday.  He was totally surprised when Rick's truck was in front of my house within 30 minutes!  Since we were still puzzled by the problem he assured us that if it happened again over the holiday weekend to give him a call and he would be out.  That type of customer service is hard to beat in my book!  Even though he is a small operation (and I don't mean that disparagingly just that he doesn't have a fleet of trucks and repairmen to dispatch) he has always come through for me.  I have been using him for over 6 years and never been disappointed!  Thank you Rick for your service and thank you Angie's List for this powerful forum for consumers to share their experiences to educate one another.

With every occasion I have used Absolute Air I found Rick to be very dependable, conscientious, easy to work with, excellent quality work and a fair price. He actually returns phone calls. I highly recommend him and have offered to provide reference for his work.