HADLEY TERMITE & PEST CONTROL INC
About us
Hadley Termite and Pest Control, Inc. has been service Baldwin County since 1993. We always strive to be the best in customer care. We are a locally owned business. At Hadley, we do our best to provide consistent, effective pest and termite control services for the protection of your home and family.
Business highlights
Services we offer
AND MUCH MORE. TERMITE SERVICES INCLUDE PRE-CONSTRUCTION SOIL TREATMENTS, AND WILDLIFE REMOVAL., EARWIGS, FLEAS, PERIMETER PLUS TREATMENTS, PEST CONTROL INCLUDING ROACHES, SILVERFISH, SPIDERS, TERMITE INSPECTIONS, TERMITE PERIMETERS FOR EXISTING STRUCTURES
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"Thank you for your review!"
"Mr. [Member Name Removed], Your home had a problem with German Roaches when we started your service in January. Unfortunately, we cannot eliminate them all quickly. This type of pest requires time for the products we applied to do their job. Our owner called both numbers we have on file for you but neither line has voicemail abilities. We would be happy to address your concerns. Please call us at your convenience at 251-961-7109. Thank you, Hadley Termite & Pest Control, Inc."
"Thank you for your review!"
"Thank you for your review!"
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"Thank you for your review!"
"Thank you for your review of our company. We strive to be the most reliable pest control service in the area!"
They use a product that is pet and people friendly. I am very sensitive to odors and this product did not bother me.
He was on time, friendly and did not seem bothered by kids/pets.
"Thank you for your review of our company. We are glad for the opportunity to earn your business!"
Declined inside treatments due to chemical sensitivity from hazmat exposure in the past so it was very important for effective outside pest control. Recalls only when we vacuumed up more than 20 bugs in an evening: that's the Gross-Out Quota we set so we wouldn't be a nuisance. We even kept them hostage in the hand vacuum so the tech could see we weren't exaggerating. Offered to pay extra and was told no, they would be there to take care of it. Continued to ask if there was something we were doing wrong or could do differently to limit the intrusions.
The response to everything was 'This is Alabama.'
Really?
One of the techs (unpaid visit #2) made it very clear that he wasn't happy to be back out again even though he was the one who'd decided he didn't need to treat the attic. I remember his statement: You're due to pay us in a few weeks, right?' The inference was that I was trying to get a free treatment and then perhaps cancel the scheduled one.
So after the only truly helpful and cheerful technician, Jarrod, vanquished the Killer Bees; I ordered about five pounds of fancy baked goods from Cheryl's. They were signed for on July 1st and I'm still waiting for someone to acknowledge the gift. The last time Jarrod was out for the PAID service, I asked if anyone had shared them with him and he said they had. And he was embarrassed that no one had contacted us. (The included card was clear on thanking them for their patience and who it was from.)
I called Hadley's one last time to ask how to deal with another spider outbreak and was subjected for the 33rd time to the 'spiders don't groom themselves so the treatment has to sprayed directly on them' lecture. Jarrod had mentioned that they had just received something new for spiders and I was trying to get information on that for the next service. What I got was a 'We've been out at your house SEVEN times and we need to start charging you for every visit. It's not our fault that it has been such a rainy season but it is costing us too much in time and materials when you and some other people don't understand that this is Alabama and we have insects.'
And if they're passing on that sentiment to the two ladies I'd heard of earlier in the year who had demanded five recalls in one month, eventually they'll have all the time in the world.
Well.
Let's see what applies to us:
Paid for three visits, never had inside treatments so that saved Hadley's time and materials, four 'courtesy' visits, multiple requests for advice on what we could do to stop the problems (with negligible response from Hadley's) and as long as we're keeping score, one batch of Thank-You goodies (cost equal to a quarterly service visit) consumed without acknowledgement.
Call me hypersensitive but when the pest control treatments are as ineffective as the communication treatments, it's not worth it.
Even in Alabama.
Nine months later.....
It has now been nine months since I started using Hadley, and I still can't say enough good things about them. They always arrive on time and provide terrific service. The words that come to mind: Trustworthy, skilled, impeccable, friendly, and conscientious. I will never use anyone else!! They make all the other local companies in the Mobile area pale in comparison.
They even saved me from leaving town with a gas leak! Due to the careful scrutiny of my service representative when he walked around the perimeter of my home, he picked up on a slight gas leak. When I called the gas company and they came out, the representative of the gas company was amazed that the Hadley service person even picked up on the leak, because it was outside and so small. I love Hadley!!!!!
"Thank You so much for your kind review. I am glad that you haven't seen any more "critters" in the house, but rest assured if you do you can always call us back for a touch up at no additional charge."
"Thank you very much for the review. Dixie enjoyed reading about herself. She got such a kick out of seeing her name on the internet! She enjoyed your company as much as you injoyed having her come out. Thanks again and if there is anything you ever need always feel free to ask."
Licensing
State Contractor License Requirements
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