Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Custom Hardwood Flooring

Flooring Sales and Installation

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Daniel M.
09/2009
1.0
flooring contractor
  + -1 more
Our #1 choice was booked so we engaged #2; Custom Hardwood Flooring. A good sales presentation and a signed contract included "I'll start in 5 days. Have everything out, and no need to call me. I'll be there bright and early." The next call was "I can't start then". But on the day he did show, he dropped his equipment and left - no work done. Day three he worked two hours and left. Next day - no-show. All the while we are living out of our GARAGE! When asked about hitting his completion date he alleged "I do this for a living. If I need to work on through, I will - no Sundays or holidays". Day 5 - worked three hours. Day 6 - Came to stain without fine-sanding, and never touched the second floor. "Oh I decided not to do the second floor" WHAT?! We fired him because we didn't want to spend the next month in our garage! Then, get this, he said he "could have finished the job in 4 days but then everybody would want him to work that fast" Get OUT! We should have seen the early red flags such as no answering machine and using his wife as helper. Professional stainers use three experienced craftsmen to do the job right.
Description of Work: Sand, stain, and refinish 1,000 sf. residential hardwood floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

    Contact information

    unknown, Summerdale, AL 36580


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation

    FAQ

    Custom Hardwood Flooring is currently rated 1 overall out of 5.
    No, Custom Hardwood Flooring does not offer free project estimates.
    No, Custom Hardwood Flooring does not offer eco-friendly accreditations.
    No, Custom Hardwood Flooring does not offer a senior discount.
    No, Custom Hardwood Flooring does not offer emergency services.
    No, Custom Hardwood Flooring does not offer warranties.

    Contact information

    unknown, Summerdale, AL 36580