Description of Work: T rimed trees that were overhanging roof.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Brian B.
12/2014
5.0
tree service
 + -1 more
unknown
Description of Work: Took out 3 large pecan trees, trimmed another, and trimmed several others trees and bushes. Cleaned up well.They took pains to not damage others yard items. Mr. Ickes was there, and ran the crane needed for the job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Prima P.
10/2013
5.0
tree service
 + -1 more
A few days prior to the job, Ickes arranged for the city to mark the water, sewerage and electrical lines that were near the tree. On the day of the job, the Ickes crew arrived on time with a number of pieces of heavy equipment. It took several hours to remove the tree and grind some the trunk. The area was left clean and leveled. I was very satisfied with the job.
Description of Work: Removed a large diseased Gum tree from the front yard of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Thomas J.
06/2013
4.0
tree service
 + -1 more
quality of work good, excellent equipment, clean up good
Description of Work: removed large tree
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Elizabeth D.
03/2013
1.0
tree service
 + -1 more
I called Ickes to have several stumps ground down (about 20 in total) so we can put in a fence. It was a decent size job which I assumed would take at least half a day. When I called I would get a message service and I would explain what I wanted done and requested a time to show them. The 2nd time I called Mr Ickes said he had been out of town and he would come out later that afternoon. He never showed up. I called again and my husband talked to him, setting up a time for his crew chief to come out. Again no one showed up. I called again and a week later, after we had another company do the work, Mr Ickes called to say he had hurt his back. I don't know what that had to do with his crew chief not showing up but the lack of professionalism was apparent. We of course told him we no longer needed his service.
Description of Work: None. No one came at the appointed time.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Ickes Tree Service, Inc
This is a valid complaint. I do apologize to the customers for this failure. I shouldn't have accepted their request for a quote and service. It was a small and low priority job since it only involved stump grinding. We were running three to four weeks behind schedule and didn't have sufficient time to properly service their needs. After the past several years, it is hard to tell someone that their job is too small or you can't meet their schedule but due to a backlog of work; we will have to start doing so to avoid issues like this. We will probably receive a complaint for declining work in the future but this is sometimes a no win situation. Sincerely, Gary Ickes Ickes Tree Service, Inc
Joy G.
02/2013
5.0
tree service
 + -1 more
Excellent! Would use Ickes Tree Service again.
Description of Work: Cut trees, ground stumps, very neat and timely
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Lisa H.
01/2013
2.0
tree service
 + -1 more
And here we go. I had a new home under contract. Asked the builder to recommend a Tree Guy because the builder agreed to pay to remove or trim back several trees that were too close to the home and/or leaning precariously past the roof line. The builder gave me Ickes's name so I called. I explained the situation to the young woman who answered the phone. She sounded confused as though time spent with a POTENTIAL homeowner would be a waste of time. Said she'd check with Mr. Ickes and call back. A day later, she did. Mr. Ickes had a great deal of business, his time was valuable and he would not look at the trees unless I paid $85.00 for his time. In advance. Any money would not apply to future services. TIMber! After I picked myself off the floor, I thanked her for her time and was grateful she didn't charge in advance. The builder took care of the trees.
Description of Work: None. Jump to next section and read why.
Rating Category
Rating out of 5
value
1.0
responsiveness
5.0
punctuality
5.0
Response from Ickes Tree Service, Inc
I have reviewed the phone log for this period. We have no record of receiving a call from this person. We do not charge for quotes in the Fairhope area. We do charge $75.00 for consultation. The difference between them is a quote is when the client knows what they want performed and a consultation is when a client wants me to evaluate the trees and recommend care. I am an I.S.A. Board Certified Master Arborist and the only one in the state. I am an expert in tree care. It is only proper for me to change for my knowledge. Would you expect your doctor, vet, or mechanic to tell you what is wrong for free?
Lewis C.
10/2012
5.0
tree service
 + -1 more
The start of the actual work was delayed by tropical storm Isaac, but the rescheduled time was honored and started on time. There were ample chances of damage as all of the work was very near the house and/or outbuildings, but nothing was damaged. They did a good, professional job.
Description of Work: Large limbs were resting on the roofing, and others had grown over our fencing from the next door property, shading desirable shrubs and camellias. In addition, two trees approximately 50 to 60 feet high had become invasive and were removed. Both were closely adjacent to a large pine which was saved. The two stumps were poisoned against regrowth as their proximity precluded stump grinding. A large Water Oak's lower limbs were pruned as well. All work was completed with dispatch and in a professional manner. There was no damage caused by this work, and cleanup was through.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$750
Mary Jane G.
07/2012
5.0
tree service
 + -1 more
Never stopped working they were efficient.
Description of Work: They were very good, professional and respectful of property and neighbors. Would definitely use again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jerry V.
04/2012
5.0
tree service
 + -1 more
They came when they said they would come, got the job done quickly, and at a reasonable price. They have a good website, they sent an email on a tree care class that was being sponsored, I was unable to go, but, thought that was a good thing to do for a customer.
Description of Work: A tree fell and they cut it up for us.
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Service Categories
Tree Service
FAQ
Ickes Tree Service, Inc is currently rated 4.6 overall out of 5.
Ickes Tree Service, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Ickes Tree Service, Inc does not offer free project estimates.
No, Ickes Tree Service, Inc does not offer eco-friendly accreditations.
No, Ickes Tree Service, Inc does not offer a senior discount.
Yes, Ickes Tree Service, Inc offers emergency services.
No, Ickes Tree Service, Inc does not offer warranties.
Ickes Tree Service, Inc offers the following services: Tree pruning, fertilization, consulting, supplemental support systems, diagnostics, planting and transplanting, stump grinding, and tree removal