Sears

.

unknown

Store owner and staff were very attentive and helpful offering very helpful advice and ways to save me money.  That doesn't happen just anywhere!  The appliances were installed at the time promised and a follow-up call was even received to make sure I was pleased with my new purchases and told me they appreciated my business.  They went over and beyond my expectations and will definitely be shopping with them again for my lawn and garden needs.  I will continue to recommend them to family and friends.  

Took weedwacker in for repair in April 2011 took about 2 weeks to get it back, was in worse shape when we got it back then when we dropped it off.  Its been 2 weeks still haven't got it back already called the store twice and the owner/manager act likes its not his problem. This store is a franchise store of Sears, called the extended warranty company about the problem & there answer to my problem is I'm Sorry we just sell the warranties. If you are going to purchase a product it is best to buy it from an independent company who sells name brand equipment that services in house, they need to make you happy because they don't have the "Big Name" backing them up plus you can drop by and check on your stuff. I purchased my push mower from a independent in Clanton, AL  never had a problem like this, I will go back to them a little farther to drive but a whole lot better than Sear

It was under a home warranty so I only paid the deductible. He knew what he was doing, he was professional, courteous and he got it fixed. It was great.