Alabama Cooling & Heating

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unknown

The men who came were very professional and pleasant. They arrived on time and worked most of the day. They answered any question that I asked, and fully explained the system. They also cleaned everywhere they had worked. We have used this company for many years and I have always felt safe in their presence; and never questioned their honesty.

unknown

I like them a lot. I've used them in the past and they've always been thousands of dollars under anybody else. They've always done excellent work. I have no complaints with them.

Excellent work! Richard is great and very pleasant to work with on jobs. Cost was very reasonable compared to additional quotes obtained for renovations.

They did a pretty good job.

They came out and stayed out for almost all day, because they had to remove my furnace, gas lines and then hook up the heat pump. They were working without any break other than a lunch break. They are too good at working, so I thought that was good. They called me when they thought I might have needed a check on the service to come out and service it, so I thought they were really good. Their price seemed reasonable. They quoted me a price and I freezed them, and I didn't check with any other company.

AC system would not come on. Called for service and 1-20 minutes later service person arrived after advising he would arrive in 30 minutes. Pan would not drain and kill switch cut off unit until pan was drained. I discovered this while waiting for service person. I drained the pan and restarted unit. I advised service person on what I found and what steps I had taken. I asked service person to find out why the pan did not drain. I was never informed why pan would not drain. Service person hack sawed a section of PVC pipe that leads to the drain and advised I should pour bleach down the pipe every month and that may solve the problem. Not quite what I was expecting for my $90, but the problem seemed to be solved. The next morning I woke up and stepped out of bed to a soaked carpet and found water running down the inside bedroom wall and soaking everything on the floor. What I found when I went back up in the attic was the PVC pipe had become unattached at the elbow where it travels down the wall and exits outside through the outer wall. When the service person was hack sawing the pipe he dislodged it from the elbow so that the discharge was now traveling down through the ceiling and the inner wall. Still working on the repair. Will not use company again..

I have to say first the Richard Mixon is a great man. Very nice to talk to. He came out and we upsized the air conditioner, replaced the hot water heater, he even had his contractors replace our hot water heater, because it was in the same location, They also installed attic fans. I have been so happy with the our house ever since then. It is more energy efficient, and it is cooler than it used to be. I would recommend him any time any where, to any body for any thing you need done!

Alabama Cooling and Heating did an excellent job of replacing our air conditioner. They installed it in about a day. They new unit works wonderfully and keeps the house very cool. They even offer to finance the cost of a new air conditioner through the utility company.