Default business cover photo

Allen Service Company Inc

About us

Serving St. Clair and surrounding counties for over 36 years. Financing through Carrier, Alabama Power, and Alagasco available for qualified customers. Ask about our spring and fall pre-season maintenances. Check out the full line Carrier Infinity Greenspeed equipment.

Business highlights

46 years of experience

Services we offer

Installations & Replacements, Month Filter Replacement Contracts, Quality Residential & Commercial Repairs, Spring & Fall Preventative Maintenance

Accepted Payment Methods

  • CreditCard
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
Lee D.
Jul 2024
1.0
$564
July 15, 2024 Harassment On July 10, 2024, I called Allen Services Company to come out and review a situation concerning my cooling system. After speaking with Cindy at the company, she put me in touch with Chris a technician. Before contacting me with the technician, she stated the fee being $40 service call and $60 every half hour after that. After speaking with the technician Chris, he also stated the fee is being the same. After an assessment of the unit, Chris stated he did not have the parts on his truck to repair the unit and that he would return the next day. We discussed the fee for July 10 which Chris said it was $135; Chris stated that the $135 was the total charge for July 10, 2024, which I offered to pay at the time. He suggested that I could pay him on the next day of his visit. On July 12, he returned to complete the job. As you can see on the invoice Chris charge me $120 per hour for July 10, 2024, which was not the price quoted or how long the hour. On July 12, should have been a continuation of the job in which he did not complete on July 10, instead he charges me for appears to be 1.75 hours at $120 per hour which again was not the price quoted me. I feel I have been overcharged by Allen Service Company. They have un-justly misstated their price quote to me. Moreover, they have unjustly mistreated me in conversation and the lack of customer service to me a consumer. Somehow, I feel this was a stunt too, mislead me and make more money from me. Right after this situation went down with the technician, I contacted Allen Service Company, spoke with Cindy concerning the situation in which had just occurred with their technician. She stated she would pass the information on to one of the owners who would get in touch with me to discuss my concerns. However, at this present time, I have not spoken or received any returned message from the company. Please consult with letter sent to company to justify actions of misconduct and Harassment.

Walter K.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Karen M.
Aug 2015
5.0
Yes, I recommend this pro
$6,000
.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Allen Service Company Inc is currently rated 3.7 overall out of 5.

Allen Service Company Inc accepts the following forms of payment: CreditCard

No, Allen Service Company Inc does not offer free project estimates.

No, Allen Service Company Inc does not offer eco-friendly accreditations.

No, Allen Service Company Inc does not offer a senior discount.

No, Allen Service Company Inc does not offer emergency services.

No, Allen Service Company Inc does not offer warranties.