Vulcan Termite & Pest Control

The estimate process went very well. The estimator was knowledgeable, courteous and low pressure. As far as the treatment: they certainly spent the time and effort that you would think was required for the job; but I can't judge how well they did their job. Only time will tell.

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Still waiting to see if all bees were destroyed. Were told there is no guarantee . Deck around screen was sprayed. This kind of service seems a little expensive for time it took to do job and amount of insecticide used and still no guarantee.

I haven't seen them in a while. I have been very pleased with them with the problem they solved. We have 2 attics and one of them is very small and we had other companies who didn't go inside it but they went inside it. They are easy to work with and they work on my schedule.

Excellent. We love Vulcan. Skip, our technician, is awesome!

Vulcan representatives were very responsive and prompt. However, they did not present the contract to me until after the work was completed. The representative that did the treatment gave me an undated receipt and said the contract would be mailed to me. It arrived a few days later, but I was not exactly satisfied the wording or the length of the contract period. I wrote them a letter explaining my concerns. Within a couple of days from sending the letter, their represented hand delivered a letter of apology and a revised contract with an addendum that showed the work performed. I was impressed with their responsiveness and willingness to satisfy my concerns. I will definitely recommend them to others.

Good results. Great reduction in pests.

This is one of the best companies I have ever dealt with. When the first rep could not locate the source of the termite infestation (I have a Crawl Space). He called on the owner and the owner came out the next day. He was very courteous to my wife and located the source of the termites under my house. I was impressed because he wanted to make sure our termite issue was handled thoroughly. They were booked up for a week, but I set an appt for 10 days later. They were here at the appointed date and time promised. They did exactly what they promised. My wife had some concerns after the job was completed, and Mike showed up the next day just to make sure we were satisfied. (He drove two hours from Birmingham) . If you need pest control Vulcan is the way to go!

Really well. Prompt and quiet, didn't really know that they were there. Really friendly.

Excellent!

They were able to come on the day and time that I wanted. Very professional. I have had no problems with bugs since I started using them.

Called on December 10th, termite tech was at my house the same day to evaluate and inspect my home. Bought the contract for treatment(even though no termites found). Tech came back the next day to treat my home. Took him about 1 1/2 hours as he advised before he started his treatment. He also advised of the drilling he would be doing prior to starting. Very satisfied with the level of expertise the tech had.
Also on the same day I called Vulcan, the pest control portion of the company visitied my home and treated it the same day. In my opinion this is excellent customer service. Same day service, you can not beat that anywhere. I will highly recommend this company to everyone...

The technician was very prompt and professional.

Vulcan did an Excellent Job for us. Their service was top quality from the initial call to the tech coming on-site for the treatment !! We have setup ongoing quarterly service with them.

Couldn't have asked for anything more!

So far has bee great.

If they see a problem they will treat it right away. I have been using them for about twenty five years. They are very reliable and responsive. About ten years ago they had treated my home for termites, and I have not had a problem since then.

I have used them for years and am on a yearly contract with them. I use the same vendors all the time because I know them and I feel comfortable with them. They are very nice and are respectful of my home; they wear footies when they come into the house. I will use them again in the future.

I would rate them highly. I would use them again; in fact they are the ones who I am going to use when I build my next house.

Vulcan Termite and Pest Control are excellent. I have had a contract with them for years. They are professional. They are customer service oriented. I have not had any problems with them. Their price is reasonable. They are very, very nice.

Overall they are a great company!

They are excellent. I had a very bad problem when I bought this house but they cleared it up in about a month. There were a lot of issues but they took care of them. I would highly recommend them and I would even trust them to come into my house if I wasn't here.

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